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Castle at Ala Moana Hotel

3.5 star property

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Photo gallery for Castle at Ala Moana Hotel

Balcony view
Outdoor pool
Studio, Ocean View | Balcony view
Studio, Ocean View | In-room safe, desk, laptop workspace, free WiFi
Mini-fridge, microwave, coffee/tea maker

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Kitchen
  • Pool
  • Free WiFi

Explore the area

Map
410 Atkinson Dr, Honolulu, HI, 96814
  • Hawaii Convention Center
    ‪4 min walk‬
  • Ala Moana Center
    ‪5 min walk‬
  • Magic Island
    ‪9 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, Ocean View

Studio, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Studio, Ocean View

  • 31 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, City View

In-room safe, desk, laptop workspace, free WiFi

Studio, City View

  • 31 sq m
  • Studio
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Castle at Ala Moana Hotel

Aparthotel connected to a shopping centre in Ala Moana with a 24-hour front desk
This aparthotel features an outdoor pool, self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include ATM/banking services. Each apartment features a kitchenette with a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a safe.
Castle at Ala Moana Hotel offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star aparthotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool.
With your stay at Castle at Ala Moana Hotel, you're connected to a shopping centre and just a quick walk from Ala Moana Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and self-parking (surcharge). This comfortable aparthotel has 10 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and an ATM
  • Just a 4-minute walk from Hawaii Convention Center and 5 minutes on foot from Ala Moana Center
As a guest of Castle at Ala Moana Hotel, you'll find an outdoor pool, an ATM, and a lift. Public spaces have free WiFi. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Honolulu aparthotel.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 35 per day)

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Safe

Location highlights

  • Connected to a shopping centre
  • In a shopping district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Ala Moana Hotel by Castle
Castle At Ala Moana Honolulu
CASTLE at Ala Moana Hotel Honolulu
CASTLE at Ala Moana Hotel Aparthotel
CASTLE at Ala Moana Hotel Aparthotel Honolulu

Castle at Ala Moana Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 9 out of 27 reviews

6.6/10

Cleanliness

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The valet parking gentlemen were so Amazing!!
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Improve communication
My two sisters & I were there for my brothers surprise birthday party. Unbeknownst to me Castle was a 3rd party vacation rental for privately owned units. It was very confusing & difficult to get specific detailed answers from castles with different customer service employees answering off shore or locally. And I was not able to speak to a live customer service rep from Hotels.com. Your Lower price bait is an unfair quote. I would suggest that Hotels. com let the public know that Castles is a 3rd party vendor as your price is just a lower cost catch bait.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Stayed 4 nights in Jul 2024

8/10 Good

VIET

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

Lynn, Federal Way

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for location convenience, room was old and in need of thorough cleaning and minor upgrades. No extra toilet paper, no Kleenex. Hotel amenities fees a rip off for those of us who won’t use the gym, pool and sauna.
Stayed 5 nights in May 2024

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Stacy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked the convenience
Stayed 7 nights in May 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at this hotel and it didnt disappoint.we stayed in a room that was privately managed this time. A little misunderstanding with toiletries but it all worked out.
Stayed 8 nights in Mar 2024

4/10 Poor

david

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 6 nights in Mar 2024

2/10 Terrible

Sharifabonu

Disliked: Cleanliness
Stayed 7 nights in Jan 2024

8/10 Good

Arthur

Liked: Cleanliness, room comfort
Nice stay
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
Stayed 11 nights in Jan 2024

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities
When booking a hotel I expected a hotel. 24 hours upon on arrival I was sent an email explaining that this was a privately owned unit and there would be no house keeping. We had to wash our own towels which is very annoying when on a beach vacation and using towels daily in the sand. Pool was freezing cold we did not go in. Homeless people living in tents half a block down the road. The room had mold and you could definitely tell it’s age. The worst part was that I felt lied to about it being a hotel but with none of the services of a hotel. We had to clean our own room and wash our own towels. At one point we are going to call the front desk with a question and realize that the phone had no telephone cord! It was sitting on the table but unusable.
Stayed 7 nights in Dec 2023

4/10 Poor

Brandi

Stayed 7 nights in Dec 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

Sanae

Disliked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

NICHOLAS

Liked: Cleanliness, room comfort
Hidden Fees.
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Stayed 7 nights in Oct 2023

2/10 Terrible

Jose

The ac wasn’t working the safe wasn’t working the closet wasn’t working there was hair everywhere the floor was dirty I will never stay here again
Stayed 3 nights in Sep 2023

2/10 Terrible

Lacey

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Vu, San Jose

Travelled with family
Disliked: Amenities, property conditions & facilities
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
Stayed 4 nights in Aug 2023

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

8/10 Good

mae

Travelled with partner
夜でも近隣からホテルへの帰り道などが安全だった
Stayed 6 nights in Jul 2024

2/10 Terrible

AKIO

Travelled with family
Disliked: Room comfort
タオルセットが少ない為6日間同じものを使用して いたので衛生的に良くなかった。 コーヒーがインスタントしか置いて無かったので 毎朝コーヒーが飲むことが出来なく何度もハワイに 来ているがこんな旅行は初めてでした（２度とこの 施設は使用したくない）
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

Hiroko

Stayed 5 nights in Dec 2023

8/10 Good

Mayumi

Disliked: Cleanliness
Stayed 8 nights in Nov 2023