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Ala Moana Hotel by LSI Resorts

3.0 star property

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Photo gallery for Ala Moana Hotel by LSI Resorts

Front of property
View from property
Junior Suite, Ocean View | Terrace/patio
Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Superior Room, Ocean View (Waikiki Tower) | Beach/ocean view

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
410 Atkinson Drive, Honolulu, HI, 96814
  • Ala Moana Center
    ‪5 min walk‬
  • Hawaii Convention Center
    ‪5 min walk‬
  • Waikiki Beach Walk
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room (Waikiki Tower Run of House)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room (Waikiki Tower Run of House)

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Kona Tower Run of House)

Standard Room, 1 Queen Bed (Kona Tower Run of House) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Kona Tower Run of House)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Ocean View (Waikiki Tower)

Superior Room, Ocean View (Waikiki Tower) | Beach | Beach nearby

Superior Room, Ocean View (Waikiki Tower)

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers

Ala Moana Hotel by Mantra

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (3290)
The price is €218
for 1 room
includes taxes & fees
8 May - 9 May
Ala Moana Hotel by Mantra

About this property

Ala Moana Hotel by LSI Resorts

Hotel with a full-service spa, a short walk to Ala Moana Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Ala Moana Hotel by LSI Resorts, you're just a quick walk from Ala Moana Center. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, body treatments or manicures and pedicures at Dada Salon and Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Ala Moana Center and 5 minutes on foot from Hawaii Convention Center
Ala Moana Hotel by LSI Resorts offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Ala Moana Hotel by LSI Resorts. Parking is available for a fee. A complete renovation of Ala Moana Hotel by LSI Resorts was completed in September 2020.

This 3-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Dada Cafe – This bistro serves breakfast, lunch and dinner.
Signature Steakhouse – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Plantation Cafe – This café only serves breakfast. Open daily.
Starbucks – On-site coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34.50 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dada Cafe
  • Plantation Cafe
  • Signature Steakhouse
  • Starbucks

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Self-parking fee: USD 34.50 per day
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 90
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 128-176-9472
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ala Moana Luxury Suites International
Ala Moana Luxury Suites International Honolulu
Ala Moana Luxury Suites International Hotel
Ala Moana Luxury Suites International Hotel Honolulu
Luxury International Suites
Luxury Suites Ala Moana
Luxury Suites International
Ala Moana Hotel LSI Resorts Honolulu
Ala Moana Hotel LSI Resorts
Ala Moana LSI Resorts Honolulu
Ala Moana LSI Resorts
Ala Moana by Luxury Suites International
Ala Moana by LSI Resorts
Ala Moana By Lsi Resorts
Ala Moana Hotel by LSI Resorts Hotel
Ala Moana Hotel by LSI Resorts Honolulu
Ala Moana Hotel by LSI Resorts Hotel Honolulu

Ala Moana Hotel by LSI Resorts Reviews

Reviews

6.2
Rating 10 - Excellent. 159 out of 930 reviews
Rating 8 - Good. 253 out of 930 reviews
Rating 6 - Okay. 201 out of 930 reviews
Rating 4 - Poor. 155 out of 930 reviews
Rating 2 - Terrible. 162 out of 930 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property in as of itself is Great!! All the staff and amenities were great. The problem I had with this reservation was the room I was in. I did not realize (my mistake) that the "by LSI" part was a privately owned room within the hotel complex. I had previously stayed at the Ala Moana Hotel and loved it. I jumped at the chance to stay here again at a much better rate. The problem was with the room I was assigned at check-in. When I entered the room there was a distinctive "musty or moldy" smell, some of the lights didn't work and I couldn't plug in my phone charger in the power outlets. The plug kept falling out or didn't work. I tried opening the window to air it out but the smell didn't go away. After about 30 mins I started getting a headache. I went down to the front desk asking to change rooms and they I needed to contact LSI, which is in Las Vegas. After several calls I was very fortunate to switch rooms. Had I not been able to I would have lost out my monies since I prepaid for the lower rate. I wont do that again!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service

Good for the price

Our stay was good, the room had most everything we needed and was a great location! The cleanliness in the bathroom was a bit of a concern but overall a really great spot for the value!
Stayed 6 nights in Jan 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Lyubov

Stayed 8 nights in Nov 2024

8/10 Good

Garabet

Stayed 5 nights in Dec 2024

2/10 Terrible

Martha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LSI @ Ala Moana hotel is horrible

Do not ever reserve LSI @ Ala Moana hotel. This is not a review of Ala Moana hotel. But of the rip off company LSI that rents privately owned condos w/i the hotel. I prepaid for a superior room that was supposed to have 1 queen bed or 2 double beds. There was 1 double bed. Ut was 100 sqft smaller than advertised, it had a handicapped accible bethroom that had 2 open drain inthe floor, which would become very wet after we showeted. There was no bathmat, no luggage rack, moldy coffee machine, 1 tiiny bar of soap, no table in the room, no housekeeping for 3 days, AND no way to complain. I paid $300/nite for this dump..no way was this a superior room. I spent 30 minutes with hotels.com trying to fix it, tgry said nothing could be done. DO NOT BOOK WITH LSI, YOU WILL BE RIPPED OFF WITH NO HUMAN TO TALK TO
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the roomand location. The convenience of being near the mall and eateries. The parking lot was not full, was easy to find a good spot to park. Service was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Allan Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property well-maintained very friendly staff. I would highly recommend dada on the third floor. Good food delicious chef Cyrus Goo is awesome!!!
Stayed 8 nights in Oct 2024

10/10 Excellent

Gladwell

Liked: Cleanliness, property conditions & facilities
Room is clean and well kept
Stayed 5 nights in Oct 2024

6/10 Okay

David

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Vincent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Jackson T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ala Moana Hotel

Awesome place to be!
Stayed 2 nights in Sep 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff had poor attitudes and were not helpful.
Stayed 14 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you again and see you in february!
Stayed 4 nights in Sep 2024

6/10 Okay

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Gloria

Travelled with group
Disappointed that there was no hair dryer in room!
Stayed 2 nights in Aug 2024

6/10 Okay

Randilyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated bathroom no daily maid service door of bathroom broken
Stayed 3 nights in Aug 2024

4/10 Poor

Rody

Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden fee about cleaning the room as needed. It was not stated or mentioned when booking the room. Also the bathtub water gets clogged up. So for three days the room was not cleaned and no toiletries either. It’s a first hotel you’re being charge for it to be cleaned
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled musty and the floors were dirty.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

LSI rooms are not the same as the actual motel.

First... Ala Moana by Mantra is so much better than LSI. Battery was dead on card key door lock, only 2 of the 4 lights in room worked. Room needs a deep cleaning, musty smell, fruit flies, lots of dust, stained rug, black mold in corners and ceiling by AC. Only one coffee cup, one drink glass, no soap dish, broken/wiggly toilet seat. Will not book LSI room again. LSI is a small management company for privately owned rooms, separate from the actual hotel property. We stay at Ala Moana at least 20 nights a year.
Stayed 3 nights in Aug 2024

4/10 Poor

Monica, Long Beach

Business traveller
Disliked: Cleanliness, staff & service, amenities
I had no idea this was not the hotel and I will never reserve this way again. Even when checking in you are treated differently. I found trash inside one of the cabinets and carpets looked dirty. Bathroom outdated and had a leak. Not having room service and only being able to reach someone at certain hours is not what you want when staying at a hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Stayed 4 nights in Jul 2024

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