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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

5.0 star property

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Photo gallery for The Royal Hawaiian, a Luxury Collection Resort, Waikiki

View from room
Suite, Non Smoking, Oceanfront | View from room
Suite, 1 King Bed, Non Smoking, Ocean View | Hypo-allergenic bedding, down duvets, in-room safe, desk
Suite, Non Smoking, Oceanfront | View from room
4 restaurants, dinner served, Hawaiian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Air conditioning

Explore the area

Map
2259 Kalakaua Avenue, Honolulu, HI, 96815
  • Royal Hawaiian Center
    ‪2 min walk‬
  • Waikiki Beach Walk
    ‪4 min walk‬
  • International Market Place
    ‪5 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, Non Smoking, Oceanfront

Suite, Non Smoking, Oceanfront | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Suite, Non Smoking, Oceanfront

  • 144 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View

Suite, 1 King Bed, Non Smoking, Ocean View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Ocean View

  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Garden View

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

View from room

Deluxe Room, Non Smoking

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

View from room

Room, 2 Double Beds, Non Smoking, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

View from room

Room, 1 King Bed, Non Smoking, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Room, 2 Double Beds, Non Smoking, Resort View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Resort View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lanai (Tower)

Room, 2 Double Beds, Non Smoking, Lanai (Tower) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Lanai (Tower)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 30.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking, Tower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Non Smoking, Tower

  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Loft, 2 Bedrooms, Lanai, Ocean View (Mailani Tower Suite)

Family Loft, 2 Bedrooms, Lanai, Ocean View (Mailani Tower Suite) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Family Loft, 2 Bedrooms, Lanai, Ocean View (Mailani Tower Suite)

  • 56 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premier Room, 2 Double Beds, Non Smoking, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Oceanfront

Beach/ocean view

Premier Room, 1 King Bed, Non Smoking, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Ocean View, Corner (Mailani Tower)

View from room

Room, Ocean View, Corner (Mailani Tower)

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking, Tower (Mailani Tower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Non Smoking, Tower (Mailani Tower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Property amenity

Sheraton Waikiki Beach Resort

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, (2050)
The price is €655
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sheraton Waikiki Beach Resort

About this property

The Royal Hawaiian, a Luxury Collection Resort, Waikiki

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Royal Hawaiian, a Luxury Collection Resort, Waikiki's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers 528 air-conditioned accommodations, which are accessible via exterior corridors, and features iPads and iPod docking stations. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

37-inch flat-screen televisions come with pay-per-view films. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Abhasa Spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around The Royal Hawaiian, a Luxury Collection Resort, Waikiki. During your stay, you'll be connected to a shopping centre and just a quick walk from Royal Hawaiian Center. Enjoy features like 2 outdoor pools, 4 restaurants and a full-service spa.
  • Enjoy Hawaiian cuisine while dining at Surf Lanai
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with facials, hot stone massages or body scrubs at Abhasa Spa
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Royal Hawaiian Center and 4 minutes on foot from Waikiki Beach Walk
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Royal Hawaiian, a Luxury Collection Resort, Waikiki, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. This luxury resort also offers a children's pool, a 24-hour fitness centre and a garden. Parking is available for a fee.

This Honolulu resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Surf Lanai – This restaurant specialises in Hawaiian cuisine.
Azure Restaurant – This beachfront restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Mai Tai Bar – This beach bar only serves light fare. Open daily.
Royal Hawaiian Bakery – This coffee shop specialises in American cuisine. Open daily.
Ahaaina Luau – This restaurant only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 42 per person
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ahaaina Luau
  • Azure Restaurant
  • Mai Tai Bar
  • Royal Hawaiian Bakery
  • Surf Lanai

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • 24-hour gym
  • Art gallery
  • Children's pool
  • Designer stores
  • Full-service spa
  • Shopping centre
  • Snorkelling
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (12,002 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • IPad
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 155.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 42.00 per person
  • Covered self-parking fee: USD 55 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 155.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58245760-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawaiian Royal
Royal Hawaiian
Royal Hawaiian Luxury Collection
Royal Hawaiian Luxury Collection Resort
Royal Luxury Collection
Royal Luxury Collection Resort
Royal Hawaiian Luxury Collection Resort Waikiki
Royal Hawaiian Luxury Collection Waikiki
Royal Hawaiian Honolulu
a Luxury Collection Hotel Honolulu
The Royal Hawaiian
The Royal Hawaiian
The Royal Hawaiian A Luxury Collection Resort
The Royal Hawaiian a Luxury Collection Resort Waikiki
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Resort
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Honolulu

The Royal Hawaiian, a Luxury Collection Resort, Waikiki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1010 reviews
Rating 8 - Good. 140 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 36 out of 1010 reviews
Rating 2 - Terrible. 28 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

6/10 Okay

Angelo

Travelled with family
Disliked: Cleanliness, staff & service
I had two separate reservations that I combined. The first three nights I booked with American Express and the last three nights with hotels.com. The quality of service dropped drastically when I moved into the hotels.com reservation and I even tipped housekeeping daily. The WiFi is also a joke.
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service provided by ALL Royal Hawaiian Staff Members. From the initial greeting by Bell Service throughout my stay the attention to detail, questions and recommendations were handled with a smile. I look forward to returning!
Stayed 6 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Over the top polite and friendly. Property needs a deep clean and or refresh soon but still clean, just worn a bit showing her age. She’s a beauty though and our favorite place in Waikiki to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Brandon

Travelled with family, Travelled with family and small children
The Royal Hawaiian kind of seems like it’s resting on its history. The pool is a total joke (which we were prepared for) so we spent a lot of time at the Sheraton pool when not at the beach. It was just not a complete resort experience if you are going to a different pool to play and eat by the pool. The food at the Royal Hawaiian was also very limited. The Lua’l was also very overpriced and while the performance was very good, the food service was horrible. We paid just under $200 per ticket for the children and the waiter argued with my wife and I that if we let them eat the normal food and didn’t choose the kids chicken tenders we were making a big mistake”. Overall, the grounds are beautiful, but the staff didn’t really seem to be attending to their guests (accept bell hops at the traffic circle who were great). We’d probably try to Westin or Sheraton next time.
Stayed 5 nights in Nov 2024

8/10 Good

Ji Young

Stayed 4 nights in Oct 2024

10/10 Excellent

Orkida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was exceptional. This resort is truly the best destination in Honolulu. The rooms were impeccably cleaned daily, and the entire property beautifully preserved its historic charm. The beach was pristine and breathtaking, just steps from our room. Whether you're visiting as a couple or with family, this is the perfect Hawaiian getaway. We can't wait to return!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alla, san francisco

Stayed 7 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Amenities
I would like to thank the Royal Hawaiian for an exceptional stay for my birthday week. The staff is very friendly and knowledgeable. I want to send a special thanks to the housekeeping staff, especially Elsa, for making my room beautiful and clean everyday. Elsa also sent me a special birthday card and made my room extra special with a beautiful lei design and flowers on my bed for my birthday.
Stayed 6 nights in Nov 2024

2/10 Terrible

Arshia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 star property at best. Rooms and hallways smells so bad that you need to bring your own air freshner. It is one of the worst hotels i have ever stayed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is such an iconic place with much history, we just loved staying there, right on the the beach!
Stayed 4 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent couple vacay spot
It was so lovely in every way for us. Excellent location and service. It was great for a couples stay. I would maybe think of another option for family stay. The swimming pool is lovely but small and more like a adult pool.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

6/10 Okay

Morgan

Travelled with family and small children
Liked: Staff & service
The Good-Beautiful grounds and hotel. Extremely comfortable beds. Fantastic location. The Bad-Lobby furniture was stained and looked dirty. The room furniture was very worn. The extra daily “entertainment “ fee was a mystery as to what it was for. Requested a late checkout but that was an additional $200.00 Nice hotel but we felt it was overpriced and at best a 4 star
Stayed 8 nights in Nov 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha, Honolulu

Stayed 7 nights in Oct 2024

10/10 Excellent

Mark, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, truly felt like royalty staying there. will definitely return. beach bar was very nice and the bartenders truly make the ambiance enjoyable.
Stayed 3 nights in Oct 2024

8/10 Good

Jeffery, Edmonds

Liked: Cleanliness, staff & service, property conditions & facilities
The outstanding room service and pool service personnel do a great job of making their guests feel like family. The gardens are gorgeous and well maintained. Very relaxing. The resort common areas are in need of some care. For example the exterior of the new portion of the building has mismatched pink paint -
Stayed 8 nights in Oct 2024

8/10 Good

Jule

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the luscious plants/garden! The scent of the gardenia all over! The staff were excellent! The welcome banana bread was a plus! The room was a little bit small and the bathroom but over all i would recommend this hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dat Tan, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love love love everything about the resort. Just wished that had better water pressure rain shower head as well not charge guess for umbrella and beach seats.
Stayed 7 nights in Oct 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property cleanliness, history and all of the staff are fantastic. If you have a family member with celiacs or are gluten free, the food options in Waikiki are VERY few. The resort has GF toast. That’s it. The dinner option at the resort is a 5 course set menu that wasn’t very appealing but incredibly expensive. We ended up eating dinner at the same restaurant four out of six nights (very good Thai restaurant). Most of our meals were what we could put together at an ABC store (convenience store). There’s one on every block doing a banner business selling pre-packaged food. For us: One and done for Hawaii.
Stayed 7 nights in Oct 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This definitely gives you the “old Hawaii” experience- from the welcome leis to the flowers, old world charm and friendliness of the staff. Everyone was so welcoming from the lobby staff to the staff giving out towels by the swimming pool. We also were given a free upgrade. The bed was so comfortable as were the robes and towels. Our only issue was that we should have booked more nights instead of only 2. Next time we will stay much longer!
Stayed 2 nights in Oct 2024

10/10 Excellent

Baton

Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We had an amazing time and this hotel is beautiful! We stayed in the tower and the views were spectacular!
Stayed 7 nights in Oct 2024