Gatwick Birchwood Lodge

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gatwick Birchwood Lodge

Superior Triple Room | Free WiFi
Exterior
Standard Double Room | Free WiFi
Standard Double Room | Bathroom | Shower, hair dryer, towels, soap
Free WiFi

Reviews

4.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Massetts Road, 36, Horley, England, RH6 7DS
  • Archway Theatre
    8 min walk
  • Manor Royal Business Park
    5 min drive
  • Gatwick Aviation Museum
    5 min drive
  • London (LGW-Gatwick)
    6 min drive

Room options

Standard Double Room

  • Bay view
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Gatwick Birchwood Lodge

Guesthouse in Horley with free parking
Along with a 24-hour front desk, this guesthouse has free self parking and free WiFi in public areas. Housekeeping is available on request.
Gatwick Birchwood Lodge offers 9 accommodations with a hairdryer. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Gatwick Birchwood Lodge , you're just a quick walk from Archway Theatre. Features include free WiFi in public areas and free self-parking, plus airport drop-off service (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include luggage storage
  • 8 minutes on foot from Archway Theatre and a 5-minute drive from Manor Royal Business Park
  • Airport drop-off shuttle service available for a fee
WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Horley guest house.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 10 per room
  • Airport shuttle fee per child: GBP 10 (from 6 to 15 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Gatwick Birchwood Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Gatwick Birchwood Lodge
Gatwick Birchwood Lodge Horley
Gatwick Birchwood Lodge Horley
Gatwick Birchwood Lodge Guesthouse
Gatwick Birchwood Lodge Guesthouse Horley

Gatwick Birchwood Lodge Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 5 out of 10 reviews" "

5.6/10

Cleanliness

4.4/10

Staff & service

2.4/10

Amenities

4.0/10

Property conditions & facilities

2.4/10

Eco-friendliness

Reviews

10/10 Excellent

safna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Craig

Disliked: Property conditions & facilities, room comfort
Very basic
Very basic. Room was cold. Glad we were only there 5hrs due to an early morning flight.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us forever to know how to check in. The door instructions are beyond confusing and no one would answer any of the numbers. We were outside for a long time calling lots of numbers and trying to get help. We also had a shared bathroom that was nasty...
Stayed 1 night in Oct 2024

2/10 Terrible

Jill

Travelled with partner
Disliked: Staff & service, amenities
Check in person could not speak English properly. Taxi ordered to airport never turned up and we nearly missed our flight (gates closed as we arrived). No way of charging our phones and so inconvenient nowhere near to get dinner. Went to bed very hungry.
Stayed 1 night in Sep 2024

2/10 Terrible

Jeannine, St. Helier

I cannot review this property because I booked it via Expedia, received a booking confirmation via email from Expedia but when I turned up at the property they were fully booked and I had no room. This caused me great upset. I have never been disappointed before by Expedia but I was on this occasion.
Stayed 1 night in Sep 2024

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Said on website shuttle bus available but hotel said there wasn't one, cost us £20 each way in a taxi. Websire stated 12pm check in, got there at 1pm no one there. Room was very basic, no lighshade, couldn't get tv to work. Our room door was uneven & didn't feel safe. When we left at 0545 front doir was wide open. Staff didn't speak much English. Was not impressed
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated run down and difficult to manage if you don't have good phone service as there is no reception desk for.this property
Stayed 3 nights in Sep 2024

2/10 Terrible

Ibukun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST LODGE AROUND GATWICK. Don’t even think about booking this property of unsafe rooms. This property is the worst ever. From having abandoned cars parked within the property to having a degrading wall not to mention stinking toilet, to transparent curtains and having a receptionist that came down with shorts like it’s his home. We were first offered a room that wasn’t even cleaned, later switched to another one which look clean but was far worse than the earlier. The pillows and bedsheets were so dirty they were itching us. The toilet is an eyesore, W/C water not running, to the fact that after brushing, the waste goes into the toilet bowl. THAT’S ONE OF THE WORST NIGHTMARE one can ever imagined The bath shower??? So tiny it couldn’t fit a man of medium built size like me, I had to leave the door opened. The bed room was smelly, choking and totally unsafe. Also, the property is lying about the uploaded pictures, you need to see the assumed white towels and bedsheets to the pillow cases they are using. Not so good at all. They definitely need to be sanctioned because that place isn’t a safe habitat. Also if you have a box to check in, be prepared to carry your box as they have those sharp stones laid outside that presents normal walking steps without you walking like a zombie. I only wish I can write more but this is definitely the worst lodge around Gatwick, don’t book if you’re traveling, you will have nightmares ahead of your trip and you don’t want that at all
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING!!! DO NOT STAY HERE!!!!!!!! TOTAL SCAM!!!!
WARNING!!! This is not a review. It is a warning. This place is not a hotel. When you get there, you will note the "we are a virtual hotel" sign, with numbers to call. You call the number and a guy in underwear will come and let you in, and show you to a door that is your room. You will note there is A light bulb hanging from a wire in the ceiling, and another door from another room, but the bed is pushed up against that door so no one can get in. The bath is not in your room, but you will be told it is "yours" even though it is (1) available to all, (2) has used towels on the floor, and (3) has no lock. Doesn't matter, it's filthy, and someone has recently used the toilet. No way would we have been able to sleep. It was creepy, filthy, NOT what was advertised, and ick on ALL LEVELS. We left. We tried calling the numbers on the door, but they wouldn't answer. We called Hotels.com, and they refused to help. This is just a scam. It is NOT a hotel. It is, at best, an old boarding house, and they are calling it a "hotel," until they get shut down. IF YOU DIE HERE, that's on you. (Also, I tried to add the photos, but Hotels.com won't let them post. I'll add pics to the other reviews I post on Google, etc.)
Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2024