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"Was near to airport nice hotel good price nice food " More

By a verified traveller on Mon 27 Jan 2020

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Russ Hill Hotel, you'll be close to Gatwick Aviation Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Just a 4-minute drive from Gatwick Aviation Museum and 15 minutes from Surrey Hills
  • Airport drop-off shuttle service available for a fee

Russ Hill Hotel ratings based on 31 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Russ Hill Hotel

Everyone (16) Couples (6) Business (3) Family (1) Other (2)
2 out of 5

Posted by on 17 Feb 2020

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5 out of 5
Was near to airport nice hotel good price nice food

Posted by on 27 Jan 2020

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4 out of 5
Incredibly friendly staff. Room was a bit outdated but good enough for the price we paid. Plus very close to Gatwick airport.

Posted by on 11 Jan 2020

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3 out of 5

Posted by on 16 Dec 2019

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3 out of 5
Staff were pleasant especially the young lady at check in

Posted by on 27 Nov 2019

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4 out of 5
Didn’t like the paper thin walls. Next doors alarm may have well been in my room

Posted by on 25 Nov 2019

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1 out of 5

Posted by on 8 Nov 2019

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5 out of 5
I wish breakfast was served until 10.00 am. Otherwise very satisfied with our stays there.

Posted by on 30 Oct 2019

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2 out of 5
The place is poorly maintained bathroom panels that don't fit and the level of mastic filling was appalling. The same can be said for the grounds as well fence panels broken everywhere and rubbish strewn around the grounds.

Posted by on 2 Mar 2019

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3 out of 5
This hotel is good for a nights stay before getting an early morning flight. The rooms are comfortable and we slept really well. However they still have old TV (non digital) in the rooms, therefore don’t work. The hotel car park is used for long stay airport parking, finding a space is hurrendos especially if you arrive late at the hotel. We found all spaces were taken and we had to park in a boggy/muddy field and were worried we would get stuck in the mud (think Glastonbury festival mud). The staff were grumpy and couldn’t be bothered to help. So don’t expect anything than a bed to sleep in. There is a bar at the hotel but the location of the hotel is in the middle of no where so get all your food/drink before you arrive as once parked you won’t be moving your car again as you risk being unable to find another space until someone leaves.

Posted by , from Poole, UK on 15 Nov 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). Self parking is free. This Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Horley Station (7.6 km / 4.7 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Russ Hill Hotel offers 190 accommodations with a safe and coffee/tea makers. This Horley hotel provides wireless Internet access for a surcharge. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Ruspers Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

The Garden Lounge Bar – This bistro serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Russ Hill Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, Barclaycard and debit cards. Cash is not accepted.

  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.50 for adults and from GBP 5.25 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 9.00 per vehicle (one-way)
  • Airport shuttle fee per child: GBP 4.50 (one-way)
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Russ Hill Horley
  • Russ Hill Hotel Horley
  • Hotel Russ Hill
  • Russ Hill Hotel Hotel
  • Russ Hill Hotel Horley
  • Russ Hill Hotel Hotel Horley

You should know

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.