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Candlewood Suites Hot Springs by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hot Springs by IHG

Exterior
Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
3404 Central Ave, Hot Springs, AR, 71913
  • Family Fun Park
    ‪3 min walk‬
  • Oaklawn Racing Casino Resort
    ‪17 min walk‬
  • Central Bowling Lanes
    ‪2 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, desk

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Room

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The price is €233
for 1 room
includes taxes & fees
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About this property

Candlewood Suites Hot Springs by IHG

Hotel with free parking, near Oaklawn Racing Casino Resort
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. Housekeeping is available on request.
Candlewood Suites Hot Springs by IHG offers 95 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Hot Springs by IHG. During your stay, you're just a quick walk from Family Fun Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Oaklawn Racing Casino Resort and a few minutes from Bathhouse Row
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Hot Springs by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Hot Springs by IHG. Free self parking is available.

This Hot Springs hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Games
  • Library
  • Seasonal outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 3 (weight limit: 176 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Candlewood Suites Hot Springs by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No response
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very safe place clean, convent, safe its older ,but very nice beds are comfortable I highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kassondra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from cleanliness to amenities. Very nice staff and convenient to everything. Will definitely stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Mr

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Did not tell me they were under renovations in other rooms/floors. Did not attempt or provide me the opportunity to move to a quieter room or area. Did not mention there is also construction across the street. Construction started approximately between 7 and 8 a.m. The air conditioner in my room was so loud I coild brely have a discussion with my spouse. The air conditioning also shut off late during the night and did not cycle, causing a very irritable nights sleep. These things were not brought to my attention and I feel they were dishonest in choosing my room and rate. I could have easily stayed somewhere else. I will not be back to this location even though I frequent Hot Springs.
Stayed 1 night in Aug 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other than the swimming pool was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room it was like a small apartment. The only thing I would change was the hall carpet but the front desk said that was being replaced soon. I do wish there was a pool but otherwise it was great
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Khalilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day at the ball field, y would have been nice to jump in pool. At least AC worked excellent.
Stayed 1 night in Jun 2024

8/10 Good

Melton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Jun 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and they made our stay over the top. Perfect it was absolutely comfortable clean and we will love to come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Ernetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was very clean
Stayed 3 nights in May 2024

8/10 Good

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family outing with our daughter and all of her family. I booked 4 rooms with queen beds. Her daughter and husband joined the group at the last minute. The check in person was readily helpful in rebooking 2 of the rooms to double full size beds so we could do the guys in one room and the girls in another. Very Helpful and appreciated by us!
Stayed 1 night in Apr 2024

4/10 Poor

Linda

Travelled with family
Was told that I had a smoking room, didn’t have any and that breakfast was provided didn’t have that either
Stayed 2 nights in Apr 2024