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Park Hotel of Hot Springs

2.5 star property

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Photo gallery for Park Hotel of Hot Springs

Terrace/patio
Mountain view
Bar (on property)
Exterior
Interior entrance

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
211 Fountain Street, Hot Springs, AR, 71901
  • Bathhouse Row
    ‪7 min walk‬
  • Hot Springs Convention Center
    ‪15 min walk‬
  • Magic Springs and Crystal Falls
    ‪6 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Park View

Standard Room, 2 Double Beds, Park View | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Park View

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Shower, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms (Parlor)

Shower, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Parlor)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Park Hotel of Hot Springs

Hotel with free parking, steps from Hot Springs National Park
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space and a 24-hour front desk are on-site.
Park Hotel of Hot Springs offers 55 air-conditioned accommodations, with free toiletries. Televisions come with premium satellite channels.

Bathrooms include a shower. This Hot Springs hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are hot springs on site.
During your stay at Park Hotel of Hot Springs, you're just a quick walk from Hot Springs National Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Angels in the Park
  • Amenities include conference space, a lift and a terrace
  • On-site recreation includes hot springs
  • Steps from Hot Springs National Park and 7 minutes on foot from Bathhouse Row
  • Pets welcome for a fee
Park Hotel of Hot Springs offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and coffee/tea in common area are also featured at Park Hotel of Hot Springs. Self parking is free.

Smoking is allowed in designated areas at this Hot Springs hotel.

Angels in the Park – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Angels in the Park

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Spa

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay (maximum USD 25.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 17.18 per stay.
  • Cots (infant beds) are available for USD 17.18 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD25.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 17.18 per stay
  • Rollaway bed fee: USD 17.18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hot Springs Park Hotel
Park Hotel Hot Springs
Park Hotel
Park Hot Springs
Park Hotel Hot Springs
Park Of Hot Springs
Park Hotel of Hot Springs Hotel
Park Hotel of Hot Springs Hot Springs
Park Hotel of Hot Springs Hotel Hot Springs

Park Hotel of Hot Springs Reviews

Reviews

6.6
Rating 10 - Excellent. 144 out of 800 reviews
Rating 8 - Good. 237 out of 800 reviews
Rating 6 - Okay. 204 out of 800 reviews
Rating 4 - Poor. 129 out of 800 reviews
Rating 2 - Terrible. 86 out of 800 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vintage feel, and location is great, but the view was great!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Room comfort
Historic, but very dated
No rooms were ready when we arrived at 4PM (check in was at 2PM). We offered to do some shopping and get a bite to eat and then come back. The only room that they could clean had 2 twin beds, not double beds that I reserved. Found out that they only have about 30 rooms available as several floors are for private use. The room had an old CRT style small TV that got horrible reception. There is no place to put anything. No table, only 1 chair, not even a luggage stand. The bathroom had a commercial style toilet that flushed loudly. Tiny outdated shower. The closet had no light so you couldn't see anything if you used it as it was also in the dark entryway of the room. The window view was of a gutter and a wall. We had hoped that the proximity to the main street and the historic nature of the hotel would have been pluses, but the cons way outweighed the convenient location. Only good thing was the front desk person was very pleasant and she was obviously trying, but was limited by the minimal staff and clean rooms available. We will not stay here again, but will choose a better hotel with more updated amenities.
Stayed 1 night in Mar 2020

8/10 Good

Kenley, McKinney, TX

Travelled with family
Liked: Staff & service
Disliked: Amenities
This was mine and my husbands first time staying at this hotel. The front desk staff was super nice!! The room on the other hand was a little run down. The air conditioner/heater barely worked. The bathroom is super tiny. The bed was not all that great but we only stayed for the weekend. We were barely in our hotel anyways so I would probably stay again!
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. Clean. Everything was excellent. The night clerk Arron and Jennifer made the night fun. They are very knowledgeable about the history of the town. I highly recommended staying at park hotel. Hiking trails are 20 ft away. The night life attractions are when in walking distance. Very safe. Thank you Arron and Jennifer, you’re the best
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Building feels like history, that said your room should not feel like that; no microwave, no fridge, no flat screen tv, no phone in the room, ha a plug in the wall heater and a window unit ac. Blinds not curtains, not even a smoke detector i could see. The mattress, wow i could feel every spring on it.
Stayed 1 night in Feb 2020

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an older hotel with alot of history. It was clean and comfortable. The staff was friendly and helpful. Would stay again.
Stayed 1 night in Feb 2020

4/10 Poor

ELtoro, Arkansas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cool old building. Bathtub was not clean. Plenty of hair to go around. Room had a small lasko space heater running. Room never got over 63. WiFi was non existent. The room was very meemaw like and still had an old CRT Television that made a terrible noise. Dusty, dingy and in serious need of TLC.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
They need to invest in new beds. That is the only complaint I have.
Stayed 1 night in Feb 2020

8/10 Good

Gwen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Convenient to down town. They desperately need to update this place.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was super cute , I loved it. It has a great historic look, nice decor without looking too gaudy. My only complaint is the heating system , it was cold and the heater only put the room up to 58 overnight.
Stayed 1 night in Jan 2020

8/10 Good

Jack

Liked: Cleanliness, staff & service, room comfort
Bring your own blow dryer.
Stayed 1 night in Jan 2020

8/10 Good

Arturo

Liked: Staff & service
Stayed 3 nights in Dec 2019

4/10 Poor

LocalGuest, Hot Springs

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loved the entrance area. Took you back in time. After that. Not good at all.
Stayed 1 night in Dec 2019

2/10 Terrible

Jason

Disliked: Property conditions & facilities, room comfort
Nightmare wedding anniversary
The hotel has no central heating. The space heater didn’t heat the room adequately. This was supposed to be our 4th wedding anniversary. This is a nightmare. Trying to restrain myself from going full drill instructor on the hotel staff and management.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Beautiful because of historical reasons. However I feel it could be updated to accommodate more modern features. Because of availability, we had a room with twin beds. The mattresses needed replacing. The room had only a small electric heater for warmth. There was a thin bedspread for cover and we had to ask for extra cover.
Stayed 1 night in Dec 2019

8/10 Good

Vini, Houston

Liked: Cleanliness, staff & service
Overall my experience was good, the room was clean and I loved the shower, a lot of pressure and hot, nice deal!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location near restaurants, bathhouses and national park. Old building with character. It was very cold outside, and the covers on the beds were thin quilts. There was no heat in the room, only a small space heater which was not adequate.
Stayed 1 night in Nov 2019

4/10 Poor

Gwen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Usually not a bad place to stay.
We have stayed here several times and never had an experience like this one. Our room was so cold! It had a ceramic heater but was still cold. We were given extra blankets for the bed but that doesn't help when you shower. On Sunday morning there wasn't any hot water when I took a shower.
Stayed 2 nights in Nov 2019

8/10 Good

Frederick, Springfield, MO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Interesting old building for sure. Great location too. Terrible internet connection and cable television is virtually unwatchable.
Stayed 3 nights in Nov 2019

6/10 Okay

Ernesto

Travelled with group
Pricing is reasonable because the property is dated. Good location to walk the downtown, restaurants and attractions. Good deal if you maintain minimal expectations.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
National Historic Hotel Needs Upgrade
No blankets even though it was 30 degrees. Only a small space heater that wouldn't heat above 62. Phone did not work on first two floors.Wifi did not work on our side of the hotel. TV remote did not work, so desk gave us a bag of remotes to try.None of them worked. We realize it is on the National Register of Historic Places and did not expect anything fancy, but at least the services they advertised could have actually worked.
Stayed 1 night in Oct 2019

6/10 Okay

JJ, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The lobby was great! The room could use some updating!! The hot water handle in shower was broken! I didn’t report because we had checked in too late at night. I did report the next morning!!
Stayed 1 night in Oct 2019