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Staybridge Suites Hot Springs by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hot Springs by IHG

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Free daily on-the-go breakfast
Exterior
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
103 Lookout Circle, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪4 min drive‬
  • Oaklawn Racing Casino Resort
    ‪7 min drive‬
  • Garvan Woodland Gardens
    ‪16 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Hearing, Mobility, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 5
  • 1 Queen Bed

View all photos for Standard Suite, Non Smoking

Standard Suite, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Suite, Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Holiday Inn Express & Suites Hot Springs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (999)
The price is €119
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Holiday Inn Express & Suites Hot Springs by IHG

About this property

Staybridge Suites Hot Springs by IHG

Lakefront hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Hot Springs by IHG offers 85 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Hot Springs by IHG. During your stay, you'll be close to Oaklawn Racing Casino Resort. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Oaklawn Racing Casino Resort and 11 minutes from Bathhouse Row
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Staybridge Suites Hot Springs by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 450 square feet (42 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Hot Springs by IHG. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception is available Monday - Wednesday.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hot Springs Staybridge Suites
Staybridge Suites Hot Springs
Staybridge Suites Hotel Hot Springs
Staybridge Suites Hot Springs Hotel Hot Springs
Staybridge Suites Hot Springs Hotel
Hot Springs Staybridge Suites

Staybridge Suites Hot Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Keli

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
Do not stay here! This was by far the absolute worst hotel experience my family and I have ever experienced. We stayed in a room with a queen bed and a pull out sofa bed. Two of my children slept on the sofa bed. After the first night my 5 year old son woke up covered in about 30-40 insect bites. I immediately took him to the front desk and asked to speak to a manager. I was told she was unavailable. I then addressed the issue with the front desk lady and even lifted my son's shirt to show her the bites. I asked to be upgraded to a room with 2 beds and was told no. I was assured that the room would be blocked off and that it would be inspected immediately. I was asked to email photos of my son to the GM and wrote out an incident report. I asked to speak to her multiple times and was never able to. Also, due to an employee clerical error when we checked in, we were charged an additional $765 in less than 24 hrs on top of the $516 we paid through Expedia. We also found fleas in the 2nd room and had, had enough and checked out 2 days early. I did not hear from ANYONE from the hotel for 5 whole days. The original room was not inspected for those 5 days either. I was told nothing was found. I don't know what happened in that time frame in the rooms (Cleaning, disposal, sanitization) but my son had no bites before we entered that hotel and got nothing new after we left. Expedia tried to advocate for us to get a refund but the hotel only gave us 1 night back. AWFUL customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Booked this suite last minute because most other hotels in the area were sold out. Ended up really enjoying the room. It was very spacious, 2 bedrooms (1 king, 2 doubles) living room (with pull out couch) and dining area with stove top and full refrigerator. Very comfortable and clean. Pool was out of order when we stayed, but it looked nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was the sweetest, accommodating facility
Stayed 1 night in Nov 2024

8/10 Good

Iker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Everything was excellent. I'll be back in 2 weeks and stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel from the food to the staff or excellent definitely a must go stay again thanks again for the hospitality
Stayed 3 nights in Nov 2024

10/10 Excellent

Delmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y toso bien ordenaso y limpio!
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, room comfort
Floor needed shampoo/deep cleaning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked into a room someone was sleeping in.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly cheerful checkin staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Carol

Travelled with family
Great breakfast. Quite location.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Guest service was not great
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

8/10 Good

Logan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good and the rooms were nice. One of the guys on staff was kind of a turd though.
Stayed 2 nights in Sep 2024

6/10 Okay

Darrel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Large group of smokers took over back porch and in / out back door made entire lobby smell like an Ash Tray all weekend. Multiple large that bulbs out in room. Shower had very low water pressure and head was loose spraying water all over the bathroom.
Stayed 4 nights in Sep 2024

8/10 Good

Tonya Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay. The dinning area is a little cozy but when the weather is nice you can go outside. The hotel was very clean and the staff were excellent. We would return. Hidden Gem. They also served dinner some nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, kitchenette, location, view
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024