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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

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Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Restaurant
Exterior
Lobby
Gift shop
Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
340 Central Ave, Hot Springs, AR, 71901
  • Bathhouse Row
    ‪1 min walk‬
  • Hot Springs Convention Center
    ‪9 min walk‬
  • Magic Springs and Crystal Falls
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a 24-hour fitness centre, steps from Bathhouse Row
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a microwave in a common area. Housekeeping is available on request.
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Waters Hot Springs, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Bathhouse Row. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Bathhouse Row and 6 minutes on foot from Hot Springs National Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available.

This Hot Springs hotel is smoke free.

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not enough for the money.

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and history of the property. Space was clean, bed comfy and staff so nice.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Lacking

The room we requested wasn't available. The valet did not help us with luggage. No heater or vent working in the bathroom! It was December!
Stayed 1 night in Dec 2024

10/10 Excellent

Marcy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely space. Enjoyed the hotel and restaurant attached. Only issue was that there was no hot water to shower in the morning both days we were there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Choice for The Hot Springs every time!

The Waters was centrally located, easy to find, no hassle getting checked in, our room was very comfortable and had nice character….revealed brick from original building on one wall. The restaurant attached had the most delicious food! The chef is very talented! Service was great as well! I would stay there every time!
Stayed 1 night in Jan 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with pleasant staff! It was located in the heart of Bath Row, very convenient to dining, shopping, and hiking.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed,friendly staff. It was not great that on our initial check in our king room was not available as we were tild they had all booked up. This was taken care of the very next day and we had the king size bed as confirmed on our reservation.
Stayed 4 nights in Dec 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

70th birthday

Amazing hotel and service. First class all the way. Will be back for sure
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Kristie, Nampa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel does not provide free parking. Valet is $30 per day just to park your car. Free parking down street is very inconvenient to load & unload luggage at the hotel..
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right in the middle of it all. We parked our car and did not need it for the remainder of the weekend. The room was clean and comfortable, and the property was extremely unique. We would come back and stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoy the boutique style and valet service. Staff at the front is friendly and helpful. However, the king room, while spacious and comfortable, wasn’t as depicted on the property picture - with no carpet and upgraded views of the bathhouse row. The staff said that’s available only with a King Deluxe for an increase in rate. I get that but for the money you’re paying, there are other options which are equally as cozy and half the price. Definitely don’t regret staying here but likely won’t pay the premium next time we’re in town. Ps. The valet staff was hit or miss, real friendly or transactional. The rooftop bartender appeared to not be happy working, like we were more of a bother, so we had one drink and went to the Arlington. They have live music on Fri./Sat. and while the crowd can be all over the place, it’s surprisingly fun.
Stayed 1 night in Dec 2024

10/10 Excellent

jAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, we really enjoyed our stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff were attentive. The side walk near the hitel however was soiled with dog poop and individuals sleeping on the sidewalk just outside the hotel in the evenings. Hot springs should consider providing an overnight shelter for the homeless, there is an obvious need.
Stayed 2 nights in Nov 2024

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leilani

Stayed 1 night in Nov 2024

10/10 Excellent

Ewe Leng, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some old world charm with updates for modern amenities. Great location for those looking to check out the bath houses. Tip: some of the batch houses do not take reservations but you can put your name down in their waiting list -- get there when they open around 10am and you should be good.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location, good restaurant downstairs. Definitely we will be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 2 night stay at The Waters Hotel. It is in a lovely historic building with many modern upgrades in the rooms. The room was big and very comfortable! My husband and I were celebrating our 45th wedding anniversary and splurged a little to stay here. We enjoyed being near to so many good restaurants and within walking distance was a bonus. The free parking garage is about a block or 2 away but you can pay for valet service at the hotel if you want that service. We ate at The Rooftop grill one night and it was very good. We didn't try the other restaurant on the main floor. The staff and housekeeping were very friendly here and I hope to be back next year.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo Ann

Stayed 1 night in Nov 2024