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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Restaurant
Terrace/patio
Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Gift shop
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
340 Central Ave, Hot Springs, AR, 71901
  • Hot Springs National Park Visitor Center
    1 min walk
  • Bathhouse Row
    1 min walk
  • Quapaw Baths
    2 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Living area
The Hotel Hot Springs
Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1595)
The price is €148
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Hotel Hot Springs

About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a 24-hour fitness centre, steps from Bathhouse Row
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a microwave in a common area. Housekeeping is available on request.
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Waters Hot Springs, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Bathhouse Row. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bathhouse Row and 6 minutes on foot from Hot Springs National Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available.

This Hot Springs hotel is smoke free.

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 958 reviews" "
Rating 8 - Good. 215 out of 958 reviews" "
Rating 6 - Okay. 60 out of 958 reviews" "
Rating 4 - Poor. 23 out of 958 reviews" "
Rating 2 - Terrible. 16 out of 958 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Austin

Stayed 3 nights in Aug 2024

8/10 Good

David, la mirada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice. We decided to go to the roof top lounge. It was very unorganized and the service was an unpleasant experience. The food tasted good but was a bit high priced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

The Waters our new favorite
From the moment we pulled up to valet park our experience at The Waters has been wonderful! The facility is so well maintained! Beautiful! The staff are all so friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Pat, Nashville

Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

David

Disliked: Staff & service
The renovated facility is quirky but nice enough. The biggest issue is noise. First room which was upgraded deluxe had so much road noise we immediately asked for a different room. They know it’s an issue because ear plugs were provided. The staff was helpful in getting us in a different room. This was ok until 6:30 am when metal clanging carts woke us up in the hall all three mornings.
Stayed 3 nights in Jul 2024

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had dinner at the hotel, would not recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Stayed 1 night in Jul 2024

2/10 Terrible

Dana

Liked: Cleanliness
Disliked: Staff & service
Worst front desk staff
At check in we did not receive the breakfast vouchers I paid for on line and every morning when I went to get the it was like pulling teeth and how quickly they forgot who I was. At the rooftop bar we went to eat and have some cocktails right before the band came on. The staff did not want us sitting on the lounge couch (the chairs at the tables are terribly uncomfortable) and then when we ordered our second drink we were told that was the limit and we couldn’t have anymore. Funny she cut us off at two Prosecco for me and Beer for my husband, when the day before we had three drinks while sitting up there and eating. The a/c never cooled our room off.
Stayed 3 nights in Jul 2024

8/10 Good

Micah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, but fairly simple. Historical building in heart of Hot Springs that could probably do a little more on design to highlight the historical charm potential of the hotel. Rooftop bar and restaurant have appeal but the layout of space is awkward and more like a beachside cabana bar than an upscale rooftop restaurant/lounge. Staff was very nice but lacked the training of a higher end hotel. Would stay there again at the right price point next time I need to be in Hot Springs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very relaxing.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The street noise was loud, but property provided ear plugs (and I always travel with a white noise machine).
Stayed 3 nights in Jul 2024

8/10 Good

Annamay

Stayed 2 nights in Jul 2024

10/10 Excellent

KEN, Sun Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Courteney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud!!!
The street is extremely loud and the traffic doesn’t stop all night. Be ready for LOUD rap and motorcycles.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose this hotel because of the location to the park, we were just stopping for 1 quick night and wanted to be conveniently close to Hot Springs National Park to maximize our time. Hotel was super clean and staff was very friendly. Our room was quiet, we were not bothered by any road noise or hallway noise. We were bummed that the rooftop was closed when we tried to go up around 7 on a Sunday night. I understand the bar closing early but it would have been nice to see the view. Also the bathroom door was a terrible as other reviews have said, dreadful design. Overall happy with our stay though, would definitely stay again!
Stayed 1 night in Jun 2024

8/10 Good

Roque

Stayed 2 nights in Jun 2024

4/10 Poor

Shane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and walking distance to many things . Staff was friendly and room was really nice! Loved my stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
We enjoyed our visit. This hotel is nice. Clean. Staff was on top Of their game. Hotel is on the heart of Bath Row. Close to all the good things!
Stayed 2 nights in Jun 2024