Aloft Houston by the Galleria

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft Houston by the Galleria

Indoor pool, pool loungers
Fireplace
Exterior
Cocktail bar
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5415 Westheimer Road, Houston, TX, 77056
  • The Galleria
    8 min walk
  • Richmond Avenue
    13 min walk
  • Williams Tower
    14 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    41 min drive

Room options

aloft, Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29.2 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Aloft Houston by the Galleria

Hotel with a 24-hour fitness centre, steps from Westheimer Rd
This hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Aloft Houston by the Galleria offers 152 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Aloft Houston by the Galleria. During your stay, you're just a quick walk from Westheimer Rd. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at w xyz bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston by the Galleria offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aloft Houston by the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Houston hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
W xyz bar – This cocktail bar specialises in Regional cuisine and only serves light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5.50 to 14 for adults and USD 5.50 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • w xyz bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (44 centimetre wide door)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 centimetre high)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults and USD 5.50 to 14.00 for children
  • Self-parking fee: USD 25 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel Houston Galleria
Aloft Houston Galleria
Aloft Houston By The Galleria Hotel Houston
Aloft Houston Galleria Hotel
Aloft Galleria Hotel
Aloft Galleria
Aloft Houston by the Galleria Hotel
Aloft Houston by the Galleria Houston
Aloft Houston by the Galleria Hotel Houston
Aloft Houston by the Galleria a Marriott Hotel

Aloft Houston by the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 82 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Ford

Parking
Stayed 1 night in Sep 2024

10/10 Excellent

T

Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

OKAI

Liked: Staff & service
Disliked: Cleanliness
The bathroom in the rooms were leaking, the property needs updates and maintenance. The staff was great however
Stayed 2 nights in Sep 2024

6/10 Okay

Aly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Alarm alarm alarm
Customer Service was on point. Need to focus on the public bathroom having toilet paper. Also NOT A FUN feeling having the alarm go off and walk down 10 floors for a false alarm (TWICE) middle of the night. Parking is expensive ($25).
Stayed 1 night in Sep 2024

2/10 Terrible

husam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist that works at night is terrible and aggressive . She screamed at me for requesting a soap cause there was no soap in the room and she screamed at me for asking to switch rooms cause the we was not working and did not give me the opportunity to switch the room and move my kids and pick up our stuff the next day since it was 3 am after midnight . Found eye lashes on the floor which mean room was not cleaned , broken tiles scratched floors broken blinded and even the bed linens had stains and cuts . Not a regular Bonvoy hotel .
Stayed 3 nights in Aug 2024

8/10 Good

Raymond

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated. Safe was broken, old sheets and dirty wallpaper, no hair dryer.
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little slow checking in. But the property is very nice and it was a nice stay.
Stayed 1 night in Aug 2024

6/10 Okay

rebecca

Stayed 2 nights in May 2024

2/10 Terrible

Trey, Greenville

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities
canceled my reservation day of arrival. scrambled to find another hotel
Stayed 1 night in Jul 2024

6/10 Okay

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Convenient location at a decent rate. A little run down but good for one night.
Stayed 1 night in Jun 2024

10/10 Excellent

Twaniece

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Alejandro

Stayed 4 nights in Jul 2024

10/10 Excellent

Nilson

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Rozephyr

Stayed 1 night in Jun 2024

2/10 Terrible

Racedia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff good condition of property not so much
There was no phone in the room so I had to go downstairs for everything. Toilet wasn’t flushing, shower flooded, shower floor peeling and cut my foot a little
Stayed 1 night in Jul 2024

4/10 Poor

Kimberlee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of this property is great and hotel staff were friendly. However, the rooms are outdated and dirty.
Stayed 2 nights in Jun 2024

4/10 Poor

Xavier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at various aloft properties, and this didnt live up to the normal hype. Mainly because of the room conditions
Stayed 1 night in Jun 2024