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Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
6229 Richmond Ave, Houston, TX, 77057
  • Westheimer Rd
    ‪16 min walk‬
  • Harwin Drive Shopping District
    ‪18 min walk‬
  • The Galleria
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Refrigerator & Microwave with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking (Refrigerator & Microwave with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (849)
The price is €114
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

About this property

Best Western Galleria Inn & Suites

Suburban Houston hotel in Woodlake - Briar Meadow with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Best Western Galleria Inn & Suites offers 72 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Galleria Inn & Suites. During your stay, you're just a quick walk from Richmond Avenue. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Lakewood Church and 7 minutes from Memorial Park
Best Western Galleria Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Galleria Inn & Suites. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Fountainview
Best Western Fountainview Houston
Best Western Fountainview Inn
Best Western Fountainview Inn Houston
Fountainview Inn
Best Western Fountainview Inn Galleria Houston
Best Western Fountainview Inn Galleria
Best Western Fountainview Galleria Houston
Best Western Fountainview Galleria
Best Western Galleria Inn Houston
Best Western Galleria Houston
Best Western Houston
Houston Best Western
Best Western Fountainview Hotel Houston
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Houston
Best Western Galleria Inn & Suites Hotel Houston

Best Western Galleria Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 989 reviews
Rating 8 - Good. 320 out of 989 reviews
Rating 6 - Okay. 133 out of 989 reviews
Rating 4 - Poor. 86 out of 989 reviews
Rating 2 - Terrible. 77 out of 989 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Stayed 2 nights in Sep 2024

10/10 Excellent

Willie

Stayed 3 nights in Sep 2024

10/10 Excellent

Nart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kurniawan

Stayed 5 nights in Sep 2024

10/10 Excellent

Zenon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shandale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tonya, MAYWOOD

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was so kind and pleasant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Silvester

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family, Business traveller
Disliked: Staff & service, amenities
The smoke alarms for the whole hotel were going off all night, every 20-30 mins. We hardly slept at all and the front desk person refused to even give us a discount! They said it was because the power from the hurricane had just come back on the day before, but that still doesn't excuse their rude attitude towards us. Finally after arguing with the manager, she agreed to give us a $20 credit, but Expedia tried multiple times to reach her so they could verify and issue the credit, and she never was available to take Expedia's calls. We used to stay at this hotel every 3 months for business, but no longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Yan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible checking in
They gave us a wrong room and later changed another room but wasted our time that was nearly for an hour.
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Texas waffle!
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location and staff were very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Precious

Stayed 1 night in Jul 2024

8/10 Good

Francesco

Not that good no hot water at noght
Stayed 1 night in Jul 2024

4/10 Poor

Racquel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.
Stayed 2 nights in Jul 2024

6/10 Okay

Shelly

Business traveller
It smelled like cigarette smoke and the elevator wasn’t working
Stayed 1 night in Jul 2024

10/10 Excellent

Rashawn

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

SANDRA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 4 nights in Jul 2024

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty clean, we stayed in the first floor not too noisy. Check in was smooth, lots of parking available, nice big clean convinience store right next to it, perfect!
Stayed 2 nights in Jun 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and rooms was outstanding. They was very attentive to our needs. I will definitely book with bestwestern again!
Stayed 3 nights in Jun 2024