Best Western Plus Heritage Inn

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Laundry room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Houston, TX
  • Port of Houston
    7 min drive
  • Minute Maid Park
    9 min drive
  • George R. Brown Convention Center
    11 min drive
  • Houston, TX (HOU-William P. Hobby)
    14 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 7 minutes by car from Port of Houston and 9 minutes from Minute Maid Park
Best Western Plus Heritage Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 570 reviews" "
Rating 8 - Good. 155 out of 570 reviews" "
Rating 6 - Okay. 63 out of 570 reviews" "
Rating 4 - Poor. 37 out of 570 reviews" "
Rating 2 - Terrible. 58 out of 570 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Abel

Travelled with partner
The requirement to place $100 incidental is reflection of the types of clientele they serve. The room was adequate and we did have a safe stay with no issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Maribel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got double charged for the room. Called yo get an address since the Expedia app was giving me something different and was told they couldn’t give me the address. When I finally was given a key there was someone in my room and was told by the receptionist that the door was probably left open and someone went in there…
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Stayed 1 night in Jun 2024

2/10 Terrible

Theodore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
While checking in, I was forced to smell burning Marijuana. When i inquired about, i was informed that many guests will go to the back court area to smoke marijuana. I had to take a moment and question whether or not I was in Texas. I understand there are certain behaviors that are difficult to deal with, but I would hope Best awestern would work on keeping a more healthy environment at their check in desk.
Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 2 nights in Jun 2024

2/10 Terrible

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Watch your back
This hotel is in a really bad part of town. I was afraid to leave the hotel by myself at night. The sheets were dirty along with the old stained sofa that looked like it needed to be taken to the dumpster. The front reception was the only good thing about this hotel. It is far away from the city, takes almost an hour with traffic just to get to the zoo.
Stayed 2 nights in Jun 2024

6/10 Okay

Dale

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Best
Disappointed! Clerk was unfriendly, neighborhood is shady, room slopes to the outside, bent rain gutters lying on sidewalks. Bed was comfy.
Stayed 1 night in Jun 2024

10/10 Excellent

Maricela

Travelled with family and small children
La persona de enfrente muy amable cuando me registre
Stayed 1 night in Jun 2024

6/10 Okay

Paulo

Stayed 1 night in Jun 2024

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa, waco

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Edwin

Stayed 1 night in Jun 2024

2/10 Terrible

Sarasadat

Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the room, and it wasn’t in good condition.
Stayed 3 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was very friendly and helpful. The area around the hotel is rundown and looks unsafe.
Stayed 1 night in Jun 2024

4/10 Poor

Irwin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and deposit issues
The hotel unfortunately has this moldy smell to it I'm guessing it was due to the storm that hit them recently the pull sofa bed also had black spot on the covers as well didn't get to take pictures as we had arrived almost at 2am and just wanted to rest is been almost the five days and the refund of my deposit has yet to be done. Now I'm told that the supposed 3-5 business can actually be 10-14 days
Stayed 1 night in May 2024

8/10 Good

Yvette

Stayed 1 night in May 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet. Clean. Staff was friendly from start to finish. Would definitely stay again if the need arises.
Stayed 2 nights in May 2024

2/10 Terrible

Kira

Stayed 1 night in May 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Stayed 1 night in May 2024

6/10 Okay

Samantha Gaffney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👎👎
Stayed 1 night in May 2024

10/10 Excellent

Richard E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Nice pool, exercise facili t and breakfast. Everything exceed my expectations based on the price. Very clean old but well maintained.
Stayed 1 night in May 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024