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Best Western Plus Northwest Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Northwest Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Property amenity
Outdoor pool, pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
11611 Northwest Fwy, Houston, TX, 77092
  • Karbach Brewing
    2 min drive
  • The Heights Theater
    8 min drive
  • Memorial Park
    8 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.0 out of 5, Very good, (721)
The price is €111
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

About this property

Best Western Plus Northwest Inn & Suites

Houston hotel in US 290 with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Northwest Inn & Suites offers 60 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Best Western Plus Northwest Inn & Suites, you'll be within walking distance of Karbach Brewing. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Westheimer Rd and 11 minutes from Memorial City Mall
Best Western Plus Northwest Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 884 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Northwest Inn & Suites. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 884 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Northwest
Best Western Northwest Inn
Best Western Plus Northwest
Best Western Plus Northwest Inn
Best Western Northwest Hotel
Houston Best Western
Best Western Houston
Best Western Plus Northwest Inn Suites
Best Plus Northwest & Suites
Best Western Plus Northwest Inn & Suites Hotel
Best Western Plus Northwest Inn & Suites Houston
Best Western Plus Northwest Inn & Suites Hotel Houston

Best Western Plus Northwest Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 697 reviews" "
Rating 8 - Good. 221 out of 697 reviews" "
Rating 6 - Okay. 104 out of 697 reviews" "
Rating 4 - Poor. 40 out of 697 reviews" "
Rating 2 - Terrible. 47 out of 697 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

DOMINIQUE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no water forv2 hoursvwhen we checked in. And false advertising the hot tub dorsnt work and hasnt been working in a long time. Mildew dmell when you walk through door. Toliet not cleaned this is on check in. Hotel room doesnt work to even call front desk.
Stayed 1 night in Sep 2024

4/10 Poor

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gabriel Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but i can't turn off the air condicion
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para descanzar.
Excelente hotel. Lo recomiendo.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa, Greenbelt

Travelled with family
Liked: Amenities
Disliked: Staff & service
Maintenance did not coming clean up our room after we requested room service for a couple days but overall not too bad they had complimentary breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

LaToya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry Staff
I was not able to check in due to the hotel being over sold. The front desk staff are extremely rude and act as if they do not comprehend basic English. The staff is extremely confrontational and simply rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Felipe

Stayed 1 night in Jul 2024

6/10 Okay

Tim

Okay hotel; bad showers.
The hotel was okay…standard fare, except for the shower. Despite a notice instructing guests how to use the shower, ours did not work. The setup was totally different than the instructions and water barely came out as a dribble. Unfortunately, we didn’t discover it till the morning when it was too late to do anything about it.
Stayed 1 night in Jun 2024

6/10 Okay

Diana

Too noisy at night. No curtain to cover window at night. Bathtub too slippery:
Stayed 1 night in Jun 2024

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay was great! The front desk clerks and breakfast staff were very friendly and helpful.
Stayed 1 night in Jun 2024

2/10 Terrible

La Toya

Stayed 1 night in May 2024

2/10 Terrible

Tori

Disliked: Staff & service
The guy at the front desk was rude
Stayed 2 nights in May 2024

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired looking room and limited breakfast.
The room had a damaged front door and damaged bathroom door. The whole room was shabby looking. The bath was old and stained and so was the fridge. The room wasn’t serviced and we had to ask for clean towels, the cleaners had left so the receptionist brought the towels but wouldn’t take the dirty ones. Breakfast was very limited and there were no nearby restaurants for evening meals.
Stayed 2 nights in May 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I just check in a few hours ago but, everything has been easy and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room smelled of mold and the carpet by the exterior wall was wet. The staff moved us into the room across the hall.
Stayed 1 night in Jan 2024

6/10 Okay

Maranda

Travelled with group
Disliked: Property conditions & facilities
It was alright and comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Eunice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Mar 2024

6/10 Okay

Nevelyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spring break
The rooms were nice and the beds comfortable. Breakfast was nothing special but it was filling at the time(I am not a big breakfast person) The waffle machine didn't work. The elevator doors got stuck a couple of times but no one panicked !! We were in the room when a storm rolled in so the electricity went out so all was good.
Stayed 3 nights in Mar 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet.
Stayed 2 nights in Mar 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
No one cleaned our room, there wasn’t any towels
Stayed 5 nights in Mar 2024