Best Western Premier Ashton Suites-Willowbrook

3.0 star property

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Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪8 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪2 min drive‬
  • Aerodrome
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Accessible, Kitchen (Kitchen)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Premier Ashton Suites-Willowbrook

Houston hotel in Willowbrook with free breakfast and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool.
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Ashton Suites-Willowbrook. During your stay, you're just a quick walk from Mountasia Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Mountasia Houston and Willowbrook Mall
Best Western Premier Ashton Suites-Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Ashton Suites-Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Premier Bar & Grill – This bar only serves dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Ashton Suites-Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 604 reviews
Rating 8 - Good. 119 out of 604 reviews
Rating 6 - Okay. 44 out of 604 reviews
Rating 4 - Poor. 23 out of 604 reviews
Rating 2 - Terrible. 52 out of 604 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laniecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Liked: Property conditions & facilities
Beautiful
Stayed 1 night in Nov 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My was stay was great. Had no complaints or problems while I was there.
Stayed 1 night in Oct 2024

10/10 Excellent

Osbaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudy

Liked: Property conditions & facilities
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay experience
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Untraka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay & everything was clean, comfortable & convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Yanet

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Bar needs to be open during operation or else it’s false advertising
Stayed 1 night in Sep 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean. Did not like the location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Preciosa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Pinochet

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

James

Business traveller, Travelled with family
Liked: Room comfort
Stayed 8 nights in Jul 2024

2/10 Terrible

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Caroline Vartzbedian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

terri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Laquisha

Stayed 2 nights in May 2024

6/10 Okay

Phillip

Disliked: Cleanliness, room comfort
Nasty wash cloth in the room had to clean up my shower bed hard
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Shenika

Travelled with family
Disliked: Cleanliness, room comfort
Terrible stay
To start off everything was going great til i asked questions that involved my handicapped son on the day of check-in i did not stay the full 4 nights due to rudeness again i will not recommend anyone to stay here after my experience with them i went online to read their reviews and they are terrible sorry no recommendations
Stayed 4 nights in May 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024