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Candlewood Suites Houston Medical Center, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites Houston Medical Center, an IHG Hotel

Exterior
Property amenity
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included
  • 24/7 front desk

Explore the area

Map
10025 S Main Street, Houston, TX, 77025
  • NRG Park
    ‪3 min drive‬
  • NRG Stadium
    ‪3 min drive‬
  • NRG Arena
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About this property

Candlewood Suites Houston Medical Center, an IHG Hotel

Hotel with free parking, near NRG Stadium
A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center, an IHG Hotel offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Houston Medical Center, an IHG Hotel, you'll be within walking distance of NRG Park. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from NRG Stadium and a few minutes from NRG Park
  • Free shopping centre, railway station and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An area shuttle within 3 miles, A shopping centre shuttle and A train station pick-up shuttle are free. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Houston Medical Center, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free train station pick-up shuttle from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 727 reviews" "
Rating 8 - Good. 241 out of 727 reviews" "
Rating 6 - Okay. 116 out of 727 reviews" "
Rating 4 - Poor. 62 out of 727 reviews" "
Rating 2 - Terrible. 54 out of 727 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Forrest

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
The hotel over all had a strange smell inside and outside the rooms It was a moist feel in the car and on the carpet.. I could feel the springs in the bed because it is was old and uncomfortable. It had broken cabinets and so much more.. On top of all this when I got back to my room late the second day, my room had not been cleaned and then when I called for clean towels I had to bring my dirty towels to them and get new towels to even shower..
Stayed 2 nights in Oct 2024

4/10 Poor

Carl

Disliked: Property conditions & facilities, room comfort
Review
Stayed 1 night in Oct 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Teri

Stayed 2 nights in Sep 2024

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good. Cigarette burns on the bed sheets broken window had to change rooms and it wasn’t much better. Did not feel comfortable at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness
Stayed 8 nights in Aug 2024

6/10 Okay

LELA

Stayed 1 night in Aug 2024

2/10 Terrible

Darrell

Disliked: Staff & service, property conditions & facilities
Beware Housekeepers are thieves !!!
I accidently left a bag of hang up clothes in a clothes bag in the closet. I called the front desk to retrieve the bag to be picked up. The bag had disappeared only house keeping went into the room. House keeping stole my bag and its content.. I jad only been gone from the location for a few hours and at the time i was told the room hadnt been cleaned yet. Housekeeping is the only ones that had access to the room. It has key cards.. And they only knew to go in after I said the bag was there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Pam

Stayed 4 nights in Jul 2024

2/10 Terrible

Shrhonda

Stayed 7 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah

Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all, but it could be better!
I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!
Stayed 1 night in Jun 2024

8/10 Good

Nitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice get away and everyone was hospitable.
Stayed 2 nights in May 2024

2/10 Terrible

Billy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Gabriela

Stayed 5 nights in Apr 2024

8/10 Good

gary

Our tv remote didn’t work and I was disappointed that CNBC was not available. I really did like the room but wasn’t able to find ice
Stayed 1 night in Apr 2024

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, room comfort
I liked it
Nice clean smell humidity but that is everywhere
Stayed 3 nights in Apr 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is.

4/10 Poor

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Confusion on the room type
Stayed 1 night in Mar 2024

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

CESAR

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, overpriced, cucarachas crawling on the walls.
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities
My wife stayed there. Her deposit was not returned and I was charged for four days when they only stayed for 2
Stayed 1 night in Mar 2024