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Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel

Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Property amenity
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
11280 Westheimer Road, Houston, TX, 77042
  • Westheimer Rd
    1 min walk
  • Texas Training & Conference Centers
    7 min walk
  • Philips 66
    2 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    45 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Front of property
Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1001)
The price is €106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel

About this property

Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel

Hotel with free parking, steps from Westheimer Rd
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include Access to hot tub, a business centre and conference space. Weekly housekeeping is available.
Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel offers 81 air-conditioned accommodations with DVD players and a safe. 37-inch flat-screen televisions come with premium digital channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel, you're just a quick walk from Westheimer Rd. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Steps from Westheimer Rd and 6 minutes by car from CityCentre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered. Event space at this hotel measures 474 square feet (44 square metres) and includes conference space. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel. Free self parking is available.

This Houston hotel is smoke free.

The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 474 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 75
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay) plus a one-off USD75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beltway 8/Westheimer
Candlewood Suites Beltway 8/Westheimer
Candlewood Suites Beltway 8/Westheimer Hotel
Candlewood Suites Beltway 8/Westheimer Hotel Houston
Candlewood Suites Beltway 8/Westheimer Houston
Candlewood Suites Houston Westchase/ Westheimer. Hotel
Candlewood Suites Houston Westchase/ Westheimer.
Candlewood Suites Houston Westchase/ Westheimer.
Candlewood Suites Houston Westchase/ Westheimer. an IHG Hotel
"Candlewood Suites Houston Westchase/ Westheimer. an IHG Hotel"

Candlewood Suites Houston Westchase/ Westheimer., an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 227 reviews" "
Rating 8 - Good. 60 out of 227 reviews" "
Rating 6 - Okay. 25 out of 227 reviews" "
Rating 4 - Poor. 17 out of 227 reviews" "
Rating 2 - Terrible. 31 out of 227 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

cheng

Stayed 4 nights in Jun 2024

6/10 Okay

cheng

Stayed 5 nights in Jun 2024

10/10 Excellent

cheng

Stayed 4 nights in Jun 2024

4/10 Poor

cheng

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No Rice cooker could be borrow。 The staff is a little terrible ，I can't get the email about receipt 。 No enough pans and bowls
Stayed 6 nights in Jun 2024

2/10 Terrible

Yong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have experienced so far. The room smelled terrible. The laundry room looks like a third world country type.
Stayed 1 night in May 2024

2/10 Terrible

Claudia J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big lady tried to overcharge us $200
The receptionist was rude and rolled her eyes when we had a question about what she was charging us and why our reservation wasnt the same as we expected from Hotels.com. The room smelled damp and the carpet was humid(wet) the hotel itself smelled old when we walked in. The AC wasnt really cooling either. The bed seemed very lose and wasn’t comfortable at all. The swimming pool was very dirty. They have a patio with bbq pits and when we used it, it was filthy dirty, I asked for a broom to sweep it up myself. Never again. Do not recommend.
Stayed 2 nights in May 2024

10/10 Excellent

CYPRIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
They should be paying people to stay in this dump, not the other way around. Foul odors in the hallway; some rooms are located really far from the elevator, so if you have mobility issues, request a room near the elevator. This place could stand some big improvements.
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Tracy

Stayed 2 nights in Dec 2023

10/10 Excellent

Margie

Stayed 2 nights in Sep 2023

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comforting, clean, and the front desk was very friendly.
Stayed 1 night in Jun 2023

2/10 Terrible

Chenia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager was very rude and so was the housekeepers .

6/10 Okay

Savannah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I came back to my room and my things were all over the place.

10/10 Excellent

JING

Stayed 2 nights in Apr 2023

8/10 Good

Dominique

Stayed 3 nights in Mar 2023

2/10 Terrible

nacole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again
Was charged $319 for twice in one day. I locked my card and luckily I did because they tried to run my card for another $319. I was told to come see the manager at 6 am the next morning. No manager was there in the a m. Clerk at front desk said I had to wait until i checked out and then wait another 3-5 business days for my money to return. The hotel is very run down and in need of update. Bed was comfy I will say. The first night I killed a pregnant cockroach in the bathroom. Very sketchy area. I would never stay at this hotel again.
Stayed 2 nights in Mar 2023

2/10 Terrible

Robbie

Disliked: Staff & service, amenities, property conditions & facilities
Doing remodeling, while I was trying to nap.
Stayed 8 nights in Feb 2023

10/10 Excellent

Sheniqua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Joshua

Stayed 1 night in Dec 2022

8/10 Good

Rashon

Stayed 1 night in Oct 2022

10/10 Excellent

Rashon

Stayed 2 nights in Oct 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Amer

Business traveller
Liked: Staff & service
Good room amenities, no daily housekeeping
It was good. I didn't appreciate no daily housekeeping. Pool was a bit dirty. Room was good with amenities that I needed. Overall, it served the purpose.
Stayed 5 nights in Aug 2022

2/10 Terrible

Keith

Travelled with group
Disliked: Staff & service, amenities
Staff was BIZARRE
Stayed 2 nights in Feb 2022