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Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic Area
Lobby
Lobby
Premium bedding, down duvets, in-room safe, desk
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    2 min drive
  • Memorial Hermann Northeast Hospital
    3 min drive
  • Humble Museum
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    12 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites IAH Bush Airport – East

Hotel with free breakfast, near Humble Civic Center
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, spring water baths, complimentary toiletries and hairdryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Comfort Inn & Suites IAH Bush Airport – East, you'll be within walking distance of Humble Civic Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Humble Civic Center and a few minutes from Deerbrook Mall
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 10226 square feet (950 square metres) and includes a conference centre. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites IAH Bush Airport – East. Self parking is free.

This Humble hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,226 square foot of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Inn & Suites IAH Bush Airport – East offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 211 out of 619 reviews" "
Rating 8 - Good. 147 out of 619 reviews" "
Rating 6 - Okay. 67 out of 619 reviews" "
Rating 4 - Poor. 69 out of 619 reviews" "
Rating 2 - Terrible. 125 out of 619 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From top to bottom worst stay ever. Horrible check in. Horrible customer service. Place smells.
Stayed 5 nights in Jul 2024

2/10 Terrible

Janet L

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was gross
Stayed 5 nights in Jul 2024

2/10 Terrible

Pamela

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy and staff polite. The hotel is very run down. Our bathroom tap was not attached to the counter. The bed was very comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness
The price was excellent. However, neither of the 2 TVs in my room worked because DIRECTV service was down. That pretty much made my stay while in the hotel room boring. And, there was scotch tape, keeping the 3rd floor elevator button on the wall. That was pretty cheap-looking. And, it was hard to find a front desk employee. They preferred to sit in the lobby on the soft sofa rather than stay behind the desk where they belonged. And, when I called several times on different days, no one answered the phone. They were probably talking or texting on the sofa in the lobby, like I saw almost every time I went in and out of the hotel. But, the most important thing was PRICE PRICE PRICE! Come to think of it, the hotel was pretty mediocre. But the price was worth the mediocrity.
Stayed 1 night in Aug 2024

2/10 Terrible

Janet L

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It smelled so bad! Rooms literally had garbage all over the dresser in our son’s room. My daughter almost fell through the floor in her room. They were going to switch rooms to have the staff open the new door to trash on counters etc. We got in after 1am and checked out asked for a refund and got another place to stay by 2am. After traveling it was not what we wanted to do. The gentleman who was working was so kind,apologetic,helpful and just very friendly. I felt bad for him because you could see that he was embarrassed.
Stayed 1 night in Jul 2024

2/10 Terrible

Khalil

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay at Comfort Inn & Suites IAH Bush Airport – East. The cleanliness of the hotel was subpar, with several areas visibly dirty and unkempt. Despite advertising an airport shuttle service, it was not provided, causing significant inconvenience. Additionally, the front desk staff was unhelpful and did not handle the situation professionally. I would not recommend this hotel based on my experience.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
I didn’t like being charged for wasting my food on blankets
Stayed 3 nights in Jul 2024

2/10 Terrible

jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
My reservation was cancelled without notice until the same afternoon i was scheduled to check in, Hotel claimed they were without Electricity for several days before my reservation, but they didnt bother to let me know earlier, so i could secure another hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Kibwe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A LITTLE DISAPPOINTED
I have one issue that was to be resolved but there was difficulty contacting the manager to solve it. This was very disappointing for me
Stayed 7 nights in Jun 2024

8/10 Good

LOUIS

Stayed 4 nights in Jun 2024

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, room comfort
Bad news
Stayed 1 night in Jul 2024

6/10 Okay

SHERIF

Stayed 7 nights in Jul 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service
Did not stay due to power outage at hotel. Lobby looked closed and dark when i arrived.
Stayed 1 night in Jul 2024

10/10 Excellent

UTPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anu at the front desk is awesome
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really didn't care for the clerk hospitality, they were not polite or respectful at all. They at like they really didntwant to be there. Also i killed 3 roaches and I found somebody else clothes in my room. Just was not an enjoyable experience.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
it was a spacious room, but when walking in I noticed stains on the carpet which it felt kind of dirty. Overall, the room was okay
Stayed 5 nights in Jul 2024

8/10 Good

Lucy

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
I stayed from Thursday to Saturday. Public areas were a little bit messy on weekdays, only showing cleanliness from Friday to Saturday. I think is due to lack of staff. However, it was good enough for some days.
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Facility is dated. Bathroom needed many repairs.
Stayed 2 nights in Jul 2024

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities
The property mentions hotel shuttles for limited hours, but it fails to mention that it only shuttles from the airport during certain hours and shuttles from the hotel during other hours. So depending on your flight time, this shuttle isn’t available. There are no bus options either, so the only way to get to the airport or other locations is to Uber/lyft since the location is not in an area that can be walked. We picked to stay at this location because of the shuttle, so would have stayed somewhere else had we known. It’s false marketing and should be updated on their site. Many things in the hotel were broken too. The front door, elevator, etc. Overall, it was an awful experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Don't expect anything
Lady at check-in argued with us about children's service dogs. Got to the room and it was hot. Lowered the temp on the thermostat and it never got below 71. Fold out bed had springs sticking through it. Smoke detectors weren't operating. One was beeping in a room down the hall. No laundry as posted. Water bottle cap was used as a button for the elevator. Very little food for breakfast as it wasn't kept refilled. Room had a funky smell to it. I can't pay the pictures of all the stuff that I mentioned.
Stayed 1 night in Jul 2024

4/10 Poor

Jospeter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

SHERIF

Stayed 1 night in Jun 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was nice and homey
Stayed 1 night in Jun 2024