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Comfort Suites Northwest - Cy - Fair

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Northwest - Cy - Fair

Lobby
Exterior
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency) | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
13355 FM 1960 West, Houston, TX, 77065
  • North Cypress Medical Center
    2 min drive
  • HCA Houston Healthcare North Cypress
    3 min drive
  • Traders Village
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    37 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Flat-screen TV

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is €133
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress, an IHG Hotel

About this property

Comfort Suites Northwest - Cy - Fair

Houston hotel in FM 1960 with free breakfast and fitness centre
A fitness centre, a business centre and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and free newspapers are on-site.
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with free newspapers and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Beds feature pillowtop mattresses. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northwest - Cy - Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 12 minutes by car from Houston Premium Outlets and 12 minutes from CityCentre
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Northwest - Cy - Fair. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 724 reviews" "
Rating 8 - Good. 171 out of 724 reviews" "
Rating 6 - Okay. 52 out of 724 reviews" "
Rating 4 - Poor. 19 out of 724 reviews" "
Rating 2 - Terrible. 21 out of 724 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquell

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 5 nights in Aug 2024

8/10 Good

Felicia

Liked: Cleanliness, property conditions & facilities, room comfort
Only complaint is the lady at the front desk moves very very slow! She left the front desk for 30min or more to do other task also upon check in she took forever to check us in
Stayed 3 nights in Aug 2024

6/10 Okay

David, San Antonio

Liked: Cleanliness
Disliked: Staff & service
Quite rude staff. WiFi was useless. Elevator was broken Breakfast was a joke. Place was clean though
Stayed 2 nights in Aug 2024

10/10 Excellent

Beaulah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really clean.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Comfort Suites
Easy and quick check-in process. Enjoyed the view from the room and quiet. Occasional train horn would honk. Room and bathroom were clean, but water pressure could have been little stronger. VERY BAD / NON-EXISTENT WIFI in our room. But overall good experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Stayed 10 nights in Jul 2024

2/10 Terrible

Myoshi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways and rooms have a smelly mildew odor. The room was dirty. The staff was mean and uncompromising. I ask to change rooms and she said they had no more rooms just use air spray. I checked out the same day and they will not refund my money
Stayed 7 nights in Jul 2024

6/10 Okay

Leslie

Stayed 2 nights in Jul 2024

10/10 Excellent

Hollana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was an amazing stay. The hotel was clean and everyone was friendly. The breakfast was delicious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Very nice and clean. Staff were very kind and helpful. Great places to eat, close to the hotel! Don't miss the Mamasita Cantina!
Stayed 2 nights in Jul 2024

10/10 Excellent

Avinash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jacourey

Stayed 2 nights in Jul 2024

8/10 Good

Trikelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
I was very happy with the stay at this hotel. As soon as I opened the door I knew I was going to like it! It has a wonderful fresh smell, it wasn't strong it was a very nice scent. The room was clean and very comfortable. There were a few stains on the carpet but that comes with wear and tear of a public business. I highly recommend this hotel. We didn't have time for breakfast but it did smell good!
Stayed 1 night in Jul 2024

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Stayed 3 nights in Jul 2024

6/10 Okay

hyun

Liked: Staff & service, property conditions & facilities
The sink faucet is broken, no cold water, only hot water, and the carpeting on the floor has an odor. Wifi is sometimes not working, which disrupts my work.
Stayed 2 nights in Jul 2024

4/10 Poor

vianni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First, I would like to start off with staff was great stay was not. We have been battling back-and-forth through the hurricane and found a great deal with a two bed and sofa pullout suite which would be great for my family of five this is what we expected when we got there, but that was not the case. Upon check-in, I went and inspected the room with my family and realized that there was a pullout sofa. . Upon check-in, I went and inspected the room with my family and realized that there was a sofa a big deal. It wouldn’t have been a big deal before, but due to the fact that we’ve been all over the place for the last couple days, I could not be OK with spending money on some thing that I did not reserve. I did go ahead and ask if she could do anything because the room we booked was not the same as what we received. She proceeded to let me know that there was no more rooms. It was completely sold out, and I completely understand, that being said there was no alternative options given to me. The only other thing was to get a refund from Expedia. It took about an hour to complete in the timeframe. Family stood in the room. We did not disturb in the room because I did not want the fact of getting a refund, especially in this time when we really need it , long story short, it was heavy crime. It was the effort was not put in place to accommodate, which was a bit upsetting. Would I come back is the question? Absolutely not I don’t highly recommend this hotel for family at all.
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the larger size of our room. Having 2 beds and a fold out couch was good for us. Our room was nice. Two minor things were not good. Our room was not ready when we checked in. We had to wait several minutes for the maid to get out of the room. Also the hotel did not have any water source in the dining/lounge area. The only way to get water was to pay for bottled water. Most places we stay offer water in a fountain or dispenser and dont expect you to pay for it.
Stayed 1 night in Jul 2024

4/10 Poor

Tordis

Travelled with family
Disliked: Staff & service
Got the job done
Well we had to stay here due to a storm knocking out my power for a week. I chose this hotel because we also have a furry family member and they allow dogs. After I booked it, I called to confirm they had power and I could bring my dog and was told yes. I get there to check in and was told by the lady checking me in, I couldn’t have my dog. THEN after I questioned that and was told someone told me I could, she said yes, but you have to pay a deposit. Well, yes, I didn’t question having to pay a deposit which is typically how it is when you have your pet with you in a hotel. Then the next day, my family, dog included, were leaving for the day, someone stopped and asked me if I had a room there and that, “Oh” she thought I had checked out the day before. Like, what?! I just did not feel very welcomed there. Hurricane or not, we will not be staying here again. Positive-nice sized room/bathroom for my family
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024