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Extended Stay America Suites Houston I10 West CityCentre

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Houston I10 West CityCentre

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Desk, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11175 Katy Fwy, Houston, TX, 77079
  • Houston Community College - Energy Corridor
    2 min drive
  • CityCentre
    2 min drive
  • Town and Country Village
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    44 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Houston I10 West CityCentre

Suburban Houston hotel in Memorial with free breakfast
This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston I10 West CityCentre offers 110 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Houston I10 West CityCentre, you'll be within walking distance of CityCentre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 2-minute drive from CityCentre and a few minutes from Memorial City Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Houston I10 West CityCentre also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston I-10 West CityCentre
Extended Stay America Katy
Extended Stay America Katy Freeway
Extended Stay America Katy Freeway Hotel
Extended Stay America Katy Freeway Hotel Houston
Extended Stay America Katy Freeway Houston
Extended Stay America Houston Katy Freeway Hotel
Extended Stay Deluxe Houston - Katy Freeway Hotel Houston
Extended Stay America Houston I 10 West CityCentre
Extended Stay America Suites Houston I10 West CityCentre Hotel
Extended Stay America Suites Houston I10 West CityCentre Houston

Extended Stay America Suites Houston I10 West CityCentre Reviews

Reviews

6.4
Rating 10 - Excellent. 193 out of 805 reviews" "
Rating 8 - Good. 185 out of 805 reviews" "
Rating 6 - Okay. 142 out of 805 reviews" "
Rating 4 - Poor. 118 out of 805 reviews" "
Rating 2 - Terrible. 167 out of 805 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kingsley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked the quiet environment
Stayed 5 nights in Jul 2024

2/10 Terrible

Belinda

Stayed 7 nights in Jul 2024

10/10 Excellent

MEHDI

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and neat and all things worked
Stayed 1 night in Jul 2024

6/10 Okay

Rigoberto

Stayed 1 night in Jun 2024

10/10 Excellent

Zacheriah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unexpected roommates.
I counted no fewer than 6 roaches in the bathroom, despite having no food in the room. This place needs a good pest control supplier.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine
Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
After losing power at my place, I was glad to find a this place. It was nearby and provided a nice haven from the heat for me and my pup.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Needs better information
The staff were great. My problem is with the wrong information on hotels.com saying only $25 for your pets per stay, when it's actually $30 PER PET PER NIGHT. The whole reason I booked this hotel was the supposed pet policy. Also, there's no real breakfast. It's a grab and go with trash muffins. That's not a breakfast. No protein or anything.
Stayed 1 night in May 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

jill

Stayed 1 night in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book a hotel for a week during power outage. Room was very clean and comfortable. A/C worked great and hot water plentiful. Laundry available. Overall, a nicer place than some other more expensive hotels. Front desk staff were extremely friendly and helpfuli. Would absolutely stay here again. Make sure you get the upgraded wi-fi for streaming since TV cable channels are limited.
Stayed 1 night in May 2024

6/10 Okay

Lawrence

Liked: Staff & service
I was very disappointed with the way the room looked everything looked old and dirty.
Stayed 4 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Beatriz

Stayed 6 nights in Apr 2024

2/10 Terrible

Berne'

Disliked: Cleanliness, staff & service, property conditions & facilities
The roaches in the room do not never stay there...
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Stayed 4 nights in Apr 2024

2/10 Terrible

Srinivasa

Stayed 1 night in Dec 2023

2/10 Terrible

Makala

Stayed 1 night in Apr 2024

10/10 Excellent

Makala

Liked: Amenities
Na
Stayed 1 night in Apr 2024

2/10 Terrible

John

Disliked: Property conditions & facilities
ROACHES!!!! Checked into my room at around 11pm and the room had bugs crawling on the floor, walls and in the sink. Absolutely gross and very surprised the brand allows this.

2/10 Terrible

Clement

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked into a room that had cockroaches. After speaking to the manager we were given a different room. Later on I requested to go back to the first room and see if I had left my water bottle there and was told that someone else was staying in there! I was shocked they put someone else in the room when I had told them there were roaches in there! The next evening the water was shut off for an emergency issue and we were not given a time frame for it to be fixed. The next morning I heard that there was someone on the way to fix it. Why did they wait until 9 am to have someone come fix it when they have hundreds of people as guests living without water?? Nothing was offered to us, I had to ask if they could give us some water bottle for at least drinking water! They could have set water bottles out where the coffee was supposed to be (no coffee was provided that morning assuming due to no water) not even a note apologizing for the inconvenience this has caused to everyone. At checkout I asked what they are doing to reimburse guests for the inconvenience this has caused to everyone and was told that it was like a natural disaster that can’t be planned for or reimbursed. But they could have planned to have a plumber there sooner to fix the water!! Highly disappointed with the stay, the rooms, and the lack of service!! Stay here if you want to run the risk of taking home some roaches that may find their way into your luggage.