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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2330 Southwest Fwy, Houston, TX, 77098
  • Color Factory Houston
    ‪11 min walk‬
  • Richmond Avenue
    ‪15 min walk‬
  • Greenway Plaza
    ‪17 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (1001)
The price is €100
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Crowne Plaza Houston Med Ctr-Galleria Area by IHG

About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Laundry facilities, a 24-hour front desk and a front desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Rice University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Just a 3-minute drive from Rice University and a few minutes from Westheimer Rd
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 147 out of 1003 reviews
Rating 2 - Terrible. 148 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Mikala

Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Great
Stayed 1 night in Nov 2024

6/10 Okay

Neil

I don't like the fact that it's almost $100 sure I'd be told I can't have fun and sing on my karaoke machine only to find out the f****** room doesn't have hot water that night until the next morning you know so I took a cold shower and no I wasn't very comfortable and basically was told to keep my noise down because they've been getting a lot of bad reviews I'm not going to lie and make it sound better it wasn't
Stayed 1 night in Nov 2024

8/10 Good

Edward

Stayed 1 night in Oct 2024

2/10 Terrible

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked here because they have a hot tub. I even called to make sure it’s hot and was told it was. I arrived and my room was less than impressive. Brocken Tv mount, sticky remote I didn’t want to touch. Bathroom light was a strobe light - very poor attendance to the little things. I would recommend paying a little more for the Hyatt or any other place.
Stayed 1 night in Nov 2024

4/10 Poor

Ibrahim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the lobby was awful. The place was dirty. The photos do not accurately depict this property.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip ruined
The view of the most parking lot was NOT pleasant, the room was very HOT, the bathroom looks & feels like it was from the 70’s, I would NOT rent again
Stayed 1 night in Oct 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dump! Room was supposed to be “non-smoking” but reeked of old stale cigarette smoke. Stains on tables and carpet….need shoes to walk around the room. You get what you pay for….my fault….should have known better.
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Garrett

Stayed 2 nights in Oct 2024

10/10 Excellent

NICOLAS, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deniece

Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No key card. No complimentary water/ice. Had to ask for a remote to TV
Stayed 1 night in Oct 2024

2/10 Terrible

Carron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Someone stole their key card machine so we weren’t able to get a key made for our room staff had to walk up to our room to let us in each time which wasn’t really safe and didn’t make us fee comfortable that they had access to our room and our possession but we didn’t and we weren’t told about this issue until after we had already paid
Stayed 1 night in Oct 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the hotel was incredibly disappointing. We were placed at the end of the third-floor hallway, where there was a trail of trash, making the atmosphere feel unwelcoming. When I opened the blinds, they fell down, and despite calling maintenance, they never returned, leaving our door propped open for hours. This made us feel unsafe, especially in a location that felt vulnerable. The room reeked of marijuana, and the so-called breakfast was just a grab-and-go option, not what was advertised. Overall, I felt that the hotel showed little regard for our safety and cleanliness, and I would give it zero stars if I could.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
The worst last night of a trip ever.
The tiles on the floor in my room were coming up when i stepped on them. Wasps in the room. Hotel lost power during the stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Samuel

Travelled with partner
Liked: Staff & service
Pros: Located in a safe area. Shops within 30 min walking distance. Staff were friendly. Cons: Cockroaches in room. I booked for non-smoking room but it reeked of old smoke.
Stayed 2 nights in Oct 2024

2/10 Terrible

Bryanna

Travelled with group
Liked: Property conditions & facilities, room comfort
Nobody at front desk
They didn’t have anyone at the front desk to check out at all
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Very friendly front desk service! Sabrina was super helpful and provided me with excellent customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Victorino

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024