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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Heights House Hotel, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be close to Downtown Aquarium. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and pool views while dining at Space Cowboy
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Downtown Aquarium and 6 minutes from Minute Maid Park
  • Cats and dogs welcome for a fee (restrictions apply)

Heights House Hotel, Ascend Hotel Collection ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heights House Hotel, Ascend Hotel Collection

Family (1)
2 out of 5
Würde ev. etwas anderes Buchen für das nächste Mal. Umgebung war nicht so sicher (stand Achtung Kriminalität an den Tankstellen)

Posted by on 12 Apr 2024

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Comment from Hotel Management

15 Apr 2024 by Jonathan

Hello guest, I’m sorry to hear the gas station you stoped at didn’t seem safe. Please reach out to let me know about the hotel when you have an opportunity.

Renovations + Closures

The following facilities or services will be unavailable from October 30 2024 to November 30 2024 (dates subject to change):

  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Entertainment facilities
  • Meeting facilities
  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel, Ascend Hotel Collection. Self parking is free. This Art Deco Houston hotel is smoke free.

  • 133 guestrooms or units
  • 3 levels
  • Conference rooms
  • 175 sq ft of conference space
  • 16 sq. m of conference space
  • Continental breakfast (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Houston Station (6 km / 3.7 mi)
  • Metro station: Cavalcade Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Heights House Hotel, Ascend Hotel Collection offers 133 air-conditioned accommodations, with blackout curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Memory foam beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Space Cowboy – This poolside bar specialises in local cuisine. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Administrative fee: USD 1.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heights House Hotel
  • Heights House Hotel, Ascend Hotel Collection Hotel
  • Heights House Hotel, Ascend Hotel Collection Houston
  • Heights House Hotel, Ascend Hotel Collection Hotel Houston

You should know

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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