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Hilton Garden Inn Houston NW America Plaza

3.5 star property

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Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, soundproofing
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
14919 Northwest Fwy, Houston, TX, 77040
  • K1 Speed Houston
    ‪12 min walk‬
  • Traders Village
    ‪7 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, One King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Hyatt Place Houston-Northwest / Cy-Fair

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1000)
The price is €166
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Houston-Northwest / Cy-Fair

About this property

Hilton Garden Inn Houston NW America Plaza

Houston hotel in Fairbanks with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Houston NW America Plaza. During your stay, you'll be close to Baseball USA The Yard. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Garden and Grille
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from CityCentre and 10 minutes from Memorial City Mall
  • Cats and dogs welcome for a fee
Hilton Garden Inn Houston NW America Plaza offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6500 square feet (585 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Houston NW America Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 10 AM.
The Garden and Grille – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults and USD 8 to 13 for children
  • Self-parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

anthony, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rahan

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and awesome service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel Santa

Liked: Cleanliness, property conditions & facilities
Great professional service
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Travelled with family
Disliked: Room comfort
We stayed her cause we went to a quinece near by first things first…the water didn’t get hot it was Luke warm at its best and I let that go…now it’s 5am and I’m up because it’s hot, I put the air on 60 and it still is warm inside here…so I have to rate this staying a 2 if that, water and air or definitely things I should have automatically! We won’t return
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 3 nights in Oct 2024

6/10 Okay

Mathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We’ve encountered a few problems with the hotel. Barely any lighting in our room, the toilet kept messing up, and our room phones kept not working. Overall it was an alright stay for a couple of days but I wouldn’t book it for a vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dev

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like convenience and good hospitality! This hotel demonstrated this!
Stayed 3 nights in Oct 2024

10/10 Excellent

M kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonita

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was so squeaky
Stayed 1 night in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, amenities
Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

David, Bayside

Liked: Cleanliness, amenities, property conditions & facilities
Awesome job
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, room comfort
Great stay for the price
Stayed 1 night in Sep 2024

6/10 Okay

Olatoun Mojisola

The building and sirrounding was clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Business traveller
Disliked: Property conditions & facilities
My room and my coworkers' rooms smelled like mildew. It was awful. The sheets were damp because of all the moisture. This used to be my go-to hotel when I traveled for work. But this is the second incident like this. I will not be back.
Stayed 3 nights in Aug 2024