Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

2.5 star property

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February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Indoor pool
Point of interest
Exterior
Exterior
Suite, 1 King Bed (Additional Living Area) | Down duvets, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    ‪5 min walk‬
  • Toyota Center
    ‪5 min walk‬
  • George R. Brown Convention Center
    ‪9 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1005 reviews" "
Rating 8 - Good. 250 out of 1005 reviews" "
Rating 6 - Okay. 150 out of 1005 reviews" "
Rating 4 - Poor. 99 out of 1005 reviews" "
Rating 2 - Terrible. 95 out of 1005 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Chrissy

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible. Filthy. Door wouldnt lock properly. Felt unsafe! NEVER STAY HERE AGAIN!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door lock didnt work , you have to insert the card several times, it has a humid smell, the tv didnt work. The roof at the entrance in falling
Stayed 1 night in Oct 2024

6/10 Okay

Jayanna

Business traveller
Liked: Staff & service
Very convenient location to the convention center. The building was damaged, I assume from a hurricane and no progress the entire week I was there.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great for the price
The room was kind of gross. There was chipped paint, rusted bars in the bathroom. There was no towel bar to hang a hand towel other than the rack above the toilet. No shelf at all in the shower, so we had to set our toiletry items on the floor of the shower. The shower water got warm but never hot. The walls in our room were pure white with zero art or wall-hangings, not even one framed painting or artwork to look at. On the plus side, the front staff was nice, breakfast was good, and I liked having a fridge and microwave in the room. But overall I feel the room was way overpriced. We paid $819 for 3 nights which seemed outrageous for what we got. Maybe it’s justified because of the location, but still a disappointment, as I’ve stayed in many Holiday Inn Express hotels, and I’ve never seen one this run-down.
Upgrades are needed
Nowhere to set our shower items other than on the floor
Chipped paint
Very unsightly rust or some kind of gunky build-up
Stayed 3 nights in Oct 2024

6/10 Okay

Loraleigh

Stayed 1 night in Aug 2024

2/10 Terrible

mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in terrible shape. Falling apart. Extremely dirty, grimy, disgusting. The floors in the hotel room were "sitcky". Shower had no pressure. Not clean - human hair all over the place. curtains were threadbare. The smell in the hallway WAS mold. Everything about the hotel is completely run down, The free breakfast was so bad!!!! For instance, omelets were runny. Bread was stale. The coffee was absolutely terrible. The cream was even curdled. The front entrance was a mess - from the storm. But still. The storm was a relatively long time ago.....we will never stay there again!!!! They should refund everyone their money to safe face and reputation. This hotel gives Holiday Inn (an iconic US brand -especially for travels) a bad name and a black eye.
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not great
It was decent but not great. Parking was a challenge with construction, room and AC smelled moldy, loud club across the street made it dificult to sleep the first night, shower water preasure non-existant. Updates needed all around, but it seems they are working on it. Staff were friendly but sparse. Amenities again decent, not great. Location not ideal for George Bush Convention center.
Stayed 2 nights in Oct 2024

4/10 Poor

Darrell

Travelled with family
Property is old and tired. Location is good. Staff friendly and helpful. If you get a bedroom at the back of the hotel beware there is a nightclub (BAUHAUS) that blasts out music until 3am in the morning. Bring ear plugs or noise cancelling headphones or you are not sleeping.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok if you're not picky
The good - 1) Very close to the Toyota Center 2) A decent breakfast, available over 4 hours 3) Bed was comfortable The bad - 1) Nightclub across the parking lot was bumping until 2am 2) Our room appeared to be starting to fall apart - Stains on curtains, lampshade ripped, bathroom with patches on walls
Stayed 2 nights in Oct 2024

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

rROGELIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel definitely needs some very needed outside cleanup. outside landscape looks like a jungle. interior is clean.
Stayed 1 night in Oct 2024

8/10 Good

Alondra, Oklahoma City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom door did not close right, the mattress for the sofa was super thin very uncomfortable. Not enough water pressure when changing from bathtub setting to shower head. However, it was a very spacious suite, overall clean, and convenient location.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa, Fort Worth

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location was great and convenient. The property had a lot of issues of water damage from the storm. The flooring of my room and hallway was unleveled. The hotel had many unfinished projects for renovation. The breakfast was good with different options.
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a few blocks from dining, ok area, site under renovation. Better than normal continental breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Selena

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was okay. The room had an old moldy smell, the floor was uneven which was odd. While the location was good, there needs to be security or something. There was broken glass in the parking lot and people that were about to fight across from the building. The building was not the nicest looking on the inside but for the price its managable.
Stayed 1 night in Sep 2024

6/10 Okay

Rachael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The first night was a bit rough and the first room had a terrible leak from the ceiling and smelled of mold and mildew. We were switched to a different room and our toilet did not work and it also smelled of mildew but no other rooms to switch to until the morning and after all day traveling and super late check out we waited to be switched. The next room was fine and no real issues but was not on the same floor as the construction that was going on for renovation.
Stayed 2 nights in Sep 2024

2/10 Terrible

BLANCA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Aug 2024

2/10 Terrible

igor, owings mills

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 6 nights in Sep 2024

6/10 Okay

Harrison

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall, the staff were excellent and very attentive and helpful. The provided breakfast was also good. The issues with the hotel are that it’s a little old looking and some parts of the ceiling are kind of falling apart (it looked like they were working on fixing this while we were there). We occasionally would find bugs in the bathroom (mostly pill bugs and once a small roach). The pool also wasn’t great, the hot tub jets didn’t work and the water wasn’t warm. Overall you get what you pay for - it does the job nicely for events at the convention center next door at an affordable price.
Stayed 4 nights in Sep 2024

2/10 Terrible

Gabriela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
None of the ice machines were working, the ac was just ok; not cold. The common areas and rooms were not clean. Cleanliness is not a priority for this place. The pool area was not clean either. Beds were not comfortable. Very disappointed and bad experience staying at this Holiday Inn!!
Stayed 3 nights in Sep 2024