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Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Indoor pool
Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace
Exterior
Point of interest
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    5 min walk
  • Toyota Center
    5 min walk
  • George R. Brown Convention Center
    9 min walk
  • Houston, TX (HOU-William P. Hobby)
    29 min drive

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, laptop workspace

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible (Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Houston Downtown, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1004)
The price is €135
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Houston Downtown, an IHG Hotel

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book elsewhere
This hotel appears to be in the midst of a much needed renovation. There are shipping containers taking up parking spots in an already small parking lot. The lobby is dark and dingy and smells moldy. I had to try two different sets of keys that never worked I was finally let into my room by a member of the housekeeping staff. The room was dingy, and was in dire need of paint. The door to the mini fridge hung open. I decided I didn’t feel safe in this hotel and immediately went back to the registration desk and told them I didn’t feel safe and would not be staying
Stayed 1 night in Aug 2024

10/10 Excellent

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel it was walking distance from the arena.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Quanzhi

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty oldy chaos The 4th floor of the hotel was really smelly. (2 and 3 floor were ok IDK why) Same for our first room on 4th floor. I guess it was because the carpet haven’t been cleaning for a long time. Furnitures smelly too. Even crazier, our shower room did not have a DOOR. First I thought it was some special design until the water flooded to the entire room. When I contacted the front desk. They behaved like they didn’t know there was a room in the hotel without shower room door…. The staff were friendly though, they helped us swapped a room in Third floor which was less smelly and with regular shower room. undoubtedly the worst hotel experience in my life. a holiday inn cloud be like that, unbelievable.
Stayed 2 nights in May 2024

8/10 Good

Chasity

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Overall experience was pleasant. I think the jacuzzi needs attention as far as cleaning and water temperature. That was a small dislike. Everything else was fine
Stayed 1 night in Aug 2024

6/10 Okay

shea

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards
Stayed 2 nights in Jul 2024

8/10 Good

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Balakiyem

Liked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Business traveller
Disliked: Amenities, property conditions & facilities
Upon checkin, we had some confusion with the names that out reservation was held under. The front desk clerk was not kind or helpful at all. After we figured out a solution (only after we made several suggestions), we checked into our rooms, only to be greeted by a musty smell so bad, it took our breath away. There had been storms in the area before we arrived, which probably caused the smell, but it was so bad, that we considered changing hotels and were surprised the hotel had remained open in this condition. During our stay, there were several other concerns and frustrations. At one point the hot water didnt work, one of our rooms did not have a working safety lock, the showers did not have a place to set toiletries (I used a towel on the back of the toilet to set items), and our rooms were not all cleaned daily. We have stayed in Holiday Inns many times throughout the country, and this was our first bad experience. We would not return to this location, as this was not a good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, room was clean and spacious. Free breakfast was good and had a decent variety. Would stay here again
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great for a short stay
Great location for what we needed. Excellent proximity to Toyota Center. We were there for a concert. A few blocks from good food and restaurants but also a couple blocks from a not so good side of town. Hotel is old but clean and everyone was super nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Pat

Travelled with family
Liked: Staff & service, amenities
Both card-keys kept deactivating.
Stayed 2 nights in Jul 2024

2/10 Terrible

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Main door to my room wouldn’t close. Bathroom door didn’t close at all. Really bad smell all over hotel. Sheets were dirty all this for almost $200.
Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not told at checking that there was no running water. Nor were we told that our room have a foul order. The front desk staff was extremely rude, would not help resolve the issues. We were told we were free to go and the hold would be removed from our credit card immediately. However it has not been removed yet.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeremy J

Travelled with partner
Disliked: Cleanliness
We had no hot water and rooms were not clean. VERY unhappy
Stayed 1 night in Jul 2024

8/10 Good

James, Fort Worth

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!
Stayed 1 night in Jun 2024

8/10 Good

Hanaa

Travelled with family and small children
Liked: Staff & service
They have some renovations going on. The initial room that was given to us was on the same floor they were currently doing renovations and the smell was terrible. Cleaning products , chemicals. Paint etc. we requested a change of rooms and they did not have same room available but they did accommodate us in another floor.
Stayed 1 night in Jun 2024

4/10 Poor

kennede

Stayed 1 night in Jun 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunk and ac wouldn’t cool
Stayed 1 night in Jun 2024

4/10 Poor

rodolfo

Travelled with family
Disliked: Property conditions & facilities
There were roaches in the room, restroom needed work and not able to sleep due to loud music from nearby establishment.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
quite below average stay
they are working on the building so it’s under construction lots of drywall hanging out front and caution tape. first room we had smelled like moldy - there was dirty bathroom and beer cans / trash. they also told me they would not set up a crib which was one of the reasons i picked this place because housekeeping left for the day. the two people up front were nice but really not that helpful in that regard. felt safe but will not be staying here again.
Stayed 1 night in Jun 2024