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Holiday Inn Houston Webster by IHG

3.0 star property

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Photo gallery for Holiday Inn Houston Webster by IHG

Indoor pool
Exterior
Exterior
Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
302 W Bay Area Blvd, Webster, TX, 77598
  • Baybrook Mall
    ‪4 min drive‬
  • NASA Johnson Space Center
    ‪5 min drive‬
  • Space Center Houston
    ‪8 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪31 min drive‬

Room options

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Houston Webster by IHG

Hotel in Webster with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Houston Webster by IHG offers 109 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us they can't get enough of Holiday Inn Houston Webster by IHG's great location. During your stay, you're just a quick walk from Bowlero Webster. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems Restaurant
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from NASA Johnson Space Center and 8 minutes from Space Center Houston
Holiday Inn Houston Webster by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Houston Webster by IHG. Self parking is free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Kems Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 4 to 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kems Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6.00 to 14.00 for adults and USD 4.00 to 7.00 for children
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston Hotel Webster
Holiday Inn Houston Webster
Holiday Inn Webster
Holiday Inn Webster Houston
Houston Webster
Webster Holiday Inn
Holiday Houston Webster

Holiday Inn Houston Webster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

AnnaMaria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay great!
Stayed 2 nights in Nov 2024

10/10 Excellent

laurie

Stayed 1 night in Oct 2024

4/10 Poor

Toban

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t let the “IHG” fool you!
This is an old shabby hotel. It should not be promoted as IHG like it is supposed to mean something. It is old and stinks I booked 7 days and checked out after one!
Stayed 7 nights in Nov 2024

10/10 Excellent

ARMANOD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest staff
Stay before a cruise. Short stay but desk helped print some stuff for us. Daughter forgot her AirPods and we tought we had lost them. When we returned we stopped by a week later and they found them and held them for her. Honest staff we would stay there again
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were trired from driving fro deep east Texas and having thanks giving with our family. The room was spacious and clean and wewent to bed early. It was quiet and comfortable and were wer able to sleep for over 8 hous. Loved it
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
They rented me a room with no HVAC.
They gave me a room, but the HVAC unit didn't work. It was mid-November so that it would be a bit cold in the evening. I checked in late due to my flight, so I didn't have a chance to call them to look until the next day. I could not sleep well as it was chilling, and the heater didn't work. A repair man and manager came in the following day and tried, but they agreed it didn't work. The manager apologized and agreed to provide a $20 credit. They gave me a $10 credit and then charged $20. In the end, they charged $10. I contacted them, but they didn't call me back. I would not use them in the future.
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nathan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
I specifically chose this hotel because it had an indoor hot tub. Well the water was not hot, basically like pool water temp. And then the elevator stopped working and the AC stopped working. They said it was a power outage but I don’t know because the lights in my room still worked. Nice staff but not at all what I would expect from a Holiday Inn IHG
Stayed 2 nights in Nov 2024

2/10 Terrible

Shamika

I did not have a pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms and well maintained
All of the staff were very friendly and super helpful. 10/10 will stay there again
Stayed 7 nights in Nov 2024

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfotable Room was clean and big
Stayed 2 nights in Oct 2024

4/10 Poor

Dorina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very old and dingy. It needs serious renovations.
Stayed 5 nights in Oct 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good staff, clean room, machines were empty. Would have been nice to know at check in so we could go to the store to have refreshments. Nothing on room about check out times, restaurant or TV stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Leah

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to stay! It's clean beds are comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jo Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times because they never fail to be excellent! Always friendly, room clean, breakfast great, property clean in and outside. Looking forward to my next trip and stay at this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

LilKong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay.. comfortable & clean to our liking.
Stayed 1 night in Oct 2024

4/10 Poor

Maria

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Perfectly adequate
The location is the best part of this hotel. Being close to nasa for an affordable cost and a hot tub was great. The condition is poor. The toilet in my room was falling apart as well as the bed side lamps. It seems like the hotel has been neglectful on maintenance and upkeep compared to the amount of usage it gets because the hot tub was also unclean with a large amount of soap in the water. The design of the hotel is very lazy and disjointed, it’s like it was an old Marriott hotel that IHG bought but to save money, they didn’t turn everything over to one style of design and left old elements in place. This also goes for the room where new and old furniture and textiles and artwork are thrown together haphazardly. In the pool and hot tub room, there is a standard sign that lists pool rules, rather than replacing the sign with updated expectations, someone added a piece of paper with an additional rule, this lack of attention to detail and “good enough” attitude seems to be an overall reflection of the property. You are getting what you paid for here.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024