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Hyatt Place Houston-North

3.5 star property

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Photo gallery for Hyatt Place Houston-North

Front of property
Premium bedding, down duvets, desk, laptop workspace
Restaurant
Lobby
Premium bedding, down duvets, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
300 Ronan Park Place, Houston, TX, 77060
  • Greenspoint Mall
    ‪12 min walk‬
  • Willowbrook Mall
    ‪12 min drive‬
  • George R. Brown Convention Center
    ‪20 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Houston-North

Hotel with free breakfast, near Greenspoint Mall
An outdoor pool, a fitness centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Hyatt Place Houston-North offers 126 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Hyatt Place Houston-North gets high marks from our customers. During your stay, you'll be within walking distance of Greenspoint Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Greenspoint Mall and 10 minutes from Houston Grand Prix
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston-North offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Hyatt Place Houston-North also features concierge services, complimentary newspapers in the lobby, and express check-in. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Bush Intercontinental Airport
Hyatt Place Hotel Bush Airport Intercontinental
Hyatt Place Bush Intercontinental Airport Hotel
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Place Houston/Bush Airport Hotel Houston
Hyatt Place Houston/Bush Airport Hotel
Hyatt Place Houston/Bush Airport Houston
Hyatt Place Houston-North Hotel
Hyatt Place Houston-North
Hyatt Place Houston/Bush Airport
Hyatt Place Houston North
Hyatt Place Houston Houston
Hyatt Place Houston-North Hotel
Hyatt Place Houston-North Houston
Hyatt Place Houston-North Hotel Houston

Hyatt Place Houston-North Reviews

Reviews

6.6
Rating 10 - Excellent. 298 out of 917 reviews
Rating 8 - Good. 163 out of 917 reviews
Rating 6 - Okay. 149 out of 917 reviews
Rating 4 - Poor. 118 out of 917 reviews
Rating 2 - Terrible. 189 out of 917 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Casandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stained bed, when addressed I was given blankets to change the sheets my self. Couch was torn up.
Stayed 3 nights in Dec 2024

6/10 Okay

Tiffany Ann

Disliked: Amenities
I like the shuttle option to and from the airport.
Stayed 4 nights in Dec 2024

8/10 Good

Talana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

2/10 Terrible

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon my arrival, I noticed the building look nothing like the photos. I knew before I went inside. It was a bait and switch. The carpets were dirty. The bathtub was soiled the paint in the room was peeling and cracking, and it smelled like old death. The receptionist was definitely empathetic to my facial expressions upon my arrival scene that I was amazed by the condition. I can’t fault her. She’s not the owner. If needed, I do have pictures of the bathtub and the dirty carpet. Let me know how I can post the photos
Stayed 3 nights in Dec 2024

2/10 Terrible

Eveline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to hotel the 1st room we were given had a really nasty rusty towel rack! Hot water never got hot, shower head was broken and sprayed water onto ceiling which made paint bubbled up! Ice machine outside our room made sleeping impossible with loud noise! Our room was changed to 6th floor after complaining, that room was a little better however the sliding door in the shower had disgusting black mildew as if hadn’t been cleaned with bleach in a long time! I took pictures and showed front desk, I don’t think they cared much, I will never book rooms at this hotel again! They need to do a lot improvements! Not to mention they’re located behind an abandoned building which looks like a trash dump zone! Very disappointed!!!!!
Stayed 4 nights in Dec 2024

8/10 Good

B.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
much better when i stayed this time. i have stayed here like 4 times in last 4 months. they have done landscaping which make a huge difference. They have painted the outside and looks way better.. Now they could pressure wash the side walks and driveways would be an improvement. then they could do touch up painting around the inside of each floor and change the carpets.. The room was clean and fresh sheets and pillows and towels.. Staff was friendly and polite. Definitely improving every time I come here to stay.
Stayed 3 nights in Oct 2024

8/10 Good

B.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Much better than when i 1st stayed a few months back..they have done some landscaping, painted.the outside of the building.. looks better. Now they could power wash the side walks and paint the parking lines. Replace carpets in hallways. Then do touch paint around the walls amd doors and they will be in great shape. Nevertheless progess most definitely from last 2 visits.
Stayed 3 nights in Dec 2024

4/10 Poor

Derek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked this hotel because there was a shuttle to and from the airport. I did get picked up from the airport however the shuttle was not there to take me back. I made sure to let the hotel know the evening before that I needed the shuttle, they told be to be down at 4:15am. When I arrived downstairs love the shuttle I was informed that the shuttle wasn’t running. There was no advance notice and I had to find a ride to the airport last minute and almost missed my flight. Again the shuttle was the main reason for choosing this hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Eurannys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó el aroma a cigarrillos pero del resto todo excelente muy buena atención y había ración cómoda
Stayed 1 night in Dec 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Eye sore at the corner before entering the property. Needs to be demolished.
Stayed 4 nights in Dec 2024

4/10 Poor

Rodrigo R.

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
They had to change my room one time because there was a leak under the sink. Then i. The second room there was a roche on the floor. But i didnt wanna chage room agin because was my last night.
Stayed 3 nights in Dec 2024

2/10 Terrible

Miah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My worst hotel experience EVER. Carpets are soiled and stained extremely bad. The bed was broke. Seen a live cockroach. The hallways smelled of mold. I wouldn’t recommend this hotel to my dog. Very unpleasant. 🚨BEWARE🚨
Stayed 4 nights in Dec 2024

4/10 Poor

Perla

Stayed 2 nights in Sep 2024

2/10 Terrible

Lynette

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The appearance of the lobby first of all was very poor! Torn furniture. The bathtub was awful and I actually have whelps from bed bugs!!! I will not stay here ever again!!
Stayed 1 night in Dec 2024

2/10 Terrible

Ebony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very old needed a lot of updates
Stayed 3 nights in Oct 2024

6/10 Okay

Billee

Liked: Staff & service
Disliked: Amenities
The front desk person was great
Stayed 2 nights in Dec 2024

4/10 Poor

Grace

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you paid for
We waited over 40 minutes for the shuttle to picked us up but never arrived so we had to take our own shuttle then there was no water when we checked in Then there was a cockroach in the shower
Stayed 1 night in Dec 2024

8/10 Good

Oluwaseun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Hilda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t have water for one day. The breakfast was very bad. Overall okay.
Stayed 2 nights in Nov 2024

10/10 Excellent

GLANETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no water
Stayed 1 night in Nov 2024

8/10 Good

Dayana

Travelled with family
Liked: Cleanliness, staff & service
The sofa bed was uncomfortable to sleep since It was crooked and The shower pipe was clogged and the water accumulated and did not flow quickly.

10/10 Excellent

Angeline

Stayed 2 nights in Nov 2024

6/10 Okay

Milwin

Liked: Cleanliness, staff & service, property conditions & facilities
It's was cool
Stayed 1 night in Nov 2024