Hyatt Place Houston-North

3.5 star property

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Photo gallery for Hyatt Place Houston-North

Front of property
Restaurant
Premium bedding, down duvets, desk, laptop workspace
Premium bedding, down duvets, desk, laptop workspace
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
300 Ronan Park Place, Houston, TX, 77060
  • Greenspoint Mall
    ‪12 min walk‬
  • North Houston Skate Park
    ‪5 min drive‬
  • Houston National Cemetery
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

Room, 2 Double Beds (High Floor)

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Houston-North

Hotel with free breakfast, near Greenspoint Mall
An outdoor pool, a fitness centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Hyatt Place Houston-North offers 126 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Hyatt Place Houston-North gets high marks from our customers. During your stay, you'll be within walking distance of Greenspoint Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Greenspoint Mall and 10 minutes from Houston Grand Prix
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston-North offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Hyatt Place Houston-North also features concierge services, complimentary newspapers in the lobby, and express check-in. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Bush Intercontinental Airport
Hyatt Place Hotel Bush Airport Intercontinental
Hyatt Place Bush Intercontinental Airport Hotel
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Place Houston/Bush Airport Hotel Houston
Hyatt Place Houston/Bush Airport Hotel
Hyatt Place Houston/Bush Airport Houston
Hyatt Place Houston-North Hotel
Hyatt Place Houston-North
Hyatt Place Houston/Bush Airport
Hyatt Place Houston North
Hyatt Place Houston Houston
Hyatt Place Houston-North Hotel
Hyatt Place Houston-North Houston
Hyatt Place Houston-North Hotel Houston

Hyatt Place Houston-North Reviews

Reviews

6.6
Rating 10 - Excellent. 275 out of 855 reviews
Rating 8 - Good. 154 out of 855 reviews
Rating 6 - Okay. 142 out of 855 reviews
Rating 4 - Poor. 111 out of 855 reviews
Rating 2 - Terrible. 173 out of 855 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gemari

Stayed 4 nights in Oct 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Renee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 4 nights in Nov 2024

2/10 Terrible

Ankur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is too dated , i should have read the reviews before booking it.
Stayed 1 night in Nov 2024

2/10 Terrible

Nadine, Cochrane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I do NOT recommend the Hyatt. So many problems starting with a TWO hour wait for the complimentary shuttle bus from the airport but we were assured all three times we called that the shuttle was “on the way”. This property is in very bad shape with cracks and tears in the common area furniture, and broken pool loungers. Our room was ready and appeared clean, BUT the mattress was old and sagging, our towels were threadbare and some had holes in them, the shower head was cracked and the bathtub faucet was not attached securely to the wall. We had only scalding water in the shower and little to no pressure. Our shower curtain smelled of mildew and there was an overriding smell of mildew throughout the room. The sink drain plug was unusual to say the least and in order to close or open the drain plug you had to reach under the sink and pull on a metal rod. No place to put a bar of soap as there were no soap dishes and the soap slid all over the wet counter. The toilet seat had a large crack in it. Wow. The bar fridge was not anchored to anything so when you open the door, the bar fridge would fall forward. I moved the decorative carpet that was tucked under the couch only to find candy wrappers and a few broken pens with the large dust bunnies as they definitely did not vacuum that carpet. And the walls are definitely thin as we heard our neighbour’s alarm, tv and music. The positives; excellent pleasant, helpful staff and great breakfasts. Still, don’t book this hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy, Wixom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ian, Bakersfield

Stayed 2 nights in Oct 2024

4/10 Poor

Mattie

Stayed 2 nights in Oct 2024

2/10 Terrible

Cassandra, Milwaukee

Stayed 3 nights in Oct 2024

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 3 nights in Jul 2024

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel I stay in the many times I’ve been to Houston. Always been clean always had friendly people servicing. Breakfast is good too.
Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
While I appreciated the spacious and clean room, with a comfortable bed that made for a pleasant stay, I was disappointed to find that the promised free airport shuttle was not available when I arrived. This miscommunication added unnecessary stress to my travel plans. Overall, the room itself was great, but the lack of the shuttle service was a letdown. I hope they can clarify this aspect for future guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and management would definitely stay again there.
Stayed 5 nights in Oct 2024

6/10 Okay

Eric, ALTON

Travelled with family
Liked: Staff & service
I expected better from the Hyatt name. Perhaps just my room but a bit worn, lights didn’t work properly and had seen better days.
Stayed 1 night in Oct 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Abner

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed at many Hyatt Place hotels all over the US and this by far is a total disappointment to the Hyatt name brand. The staff was nice but that was about it. The tv channel selections were limited in comparison to other quality hotels. The carpets are dingy and look like they have never been cleaned. There was an odor of marijuana in the hallways. The grounds did not look well taken care of and it is evident from the gates/fences that are supposed to secure the facility were damaged and barely secured with a lock and chain. I will definitely NOT recommend ANYONE staying at this hotel location and hope that someone from Expedia or Hyatt reaches out to me or anyone else that has stayed there recently. They need a HUGE makeover. DO NOT STAY THERE!
Stayed 3 nights in Oct 2024

8/10 Good

Yolenny Vasquez

Travelled with family
Liked: Staff & service
Was good
Stayed 2 nights in Oct 2024

8/10 Good

Juan

Liked: Cleanliness
P
Stayed 3 nights in Oct 2024

6/10 Okay

Randy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are great, breakfast is not bad. But the facility is old and in the process of being updated. The bed needs a new mattress, it slopes in towards the center and uncomfortable. Other than this, the hotel has potential, and I am sure will be nice when they finish. The hotel is not in a great location, you have to drive for dinners or lunch. The building in front of the hotel is being remolded? Torn down? Either way, it is an eyesore. It is really ugly to see and has trash all around it.
Stayed 2 nights in Oct 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great and that’s what made our stay better. The area around is dangerous, about 3 Uber drivers told me so. The breakfast was a 6/10. The gym sucked, only about 2 weights and the cardio machines were out of order. Our TV didn’t work but the staff changed it out for us.
Stayed 3 nights in Oct 2024

6/10 Okay

Junette L Sto

Liked: Cleanliness, staff & service, property conditions & facilities
I was in 404 and I was sitting in their couch and it was stinks like stain urine. When I got up there was a stain and I can smell it and it was so stinks and disgusting. I did not complain and just wait when they asked me to review of our staying there. And after I smell it, and I never used the couch to sit on it. What they should do and check all the couch’s in the room and shampooing it or changed the couch please. Other than that it was not bad to stay there coz it’s near at the airport and has free breakfast.
Stayed 7 nights in Oct 2024

4/10 Poor

Ena

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The only thing that I liked about the property was the fact that the room size was really nice and spacious. However, I was not a fan of a $50 early check-in, as I have never dealt with this issue at other Hyatt hotels. When I told this to the woman at the front desk, she bluntly replied with “Every hotel is different. Here we have an early check-in fee”. I’m disappointed that I didn’t get her name, because the blonde woman that we met on Day 2 was nice (and I don’t want it to be confused who it was that wasn’t very pleasant). We also never once received room maintenance during our stay as typically received in all of our previous stays at other hotels, meaning that the room wasn’t cleaned and we had the same bedsheets & towels for all three days. The breakfast gave all of us a stomach ache, which was surprising given that breakfast is normally good at Hyatt locations. We encountered a roach in our unit on the second day as well, and the water temperature in the shower never rose above lukewarm. After a long day touring Houston, it was disappointing to never come back to a hot shower.
Stayed 2 nights in Oct 2024

6/10 Okay

Aaron Josephas

Travelled with family
Liked: Staff & service, property conditions & facilities
I like the location what I like they didn't have a bartender or a chief
Stayed 3 nights in Oct 2024