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Hyatt Regency Houston West

3.5 star property
VIP Access

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Topgolf Houston - Katy
    ‪4 min drive‬
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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4.0 out of 5, Very good, (1857)
The price is €155
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includes taxes & fees
4 Apr - 5 Apr
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About this property

Hyatt Regency Houston West

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be within walking distance of Darrell Tully Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1012 reviews
Rating 8 - Good. 177 out of 1012 reviews
Rating 6 - Okay. 97 out of 1012 reviews
Rating 4 - Poor. 56 out of 1012 reviews
Rating 2 - Terrible. 66 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

nolvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Stayed 2 nights in Dec 2024

10/10 Excellent

Arsen

Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Chanell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe and convenient for my shopping needs
Stayed 3 nights in Dec 2024

10/10 Excellent

Slade

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open atrium features an impressive koi pond with water features that greet you upon entering the building. Dining next to the spectacular indoor water pond is available during select times for a calming and tranquil experience. A highlight that is unique and appreciated at this property.
Stayed 1 night in Dec 2024

4/10 Poor

Farid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Very bad place to stay I had no hot water in room I they sent somebody to check water he told to run the water for ten to fifteen minute to get hot water I ask about a fridge. To put my wig insults. They told we don’t have one I had to go and buy a ice chest to put my madican into it
Stayed 2 nights in Dec 2024

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly area
Stayed 1 night in Dec 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Best by far. Little out dated but not that far and clean, friendly staffs, room service quality etc. Just might need little catch up for interior renovate by HQ. But still the Best.
Stayed 1 night in Dec 2024

8/10 Good

JEFFREY

Business traveller
Liked: Staff & service
Well located and easy access. Dining was good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Stephen, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Odaine

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The many man made lakes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

10/10 Excellent

Seb

Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

2/10 Terrible

Meagan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property had zero hot water the entire time. We were there for a cold, rainy soccer tournament and froze all day to come back to the room two days with no hot water at all. The manager was nice but couldn’t fix the actual problem. No one wants to stay in a hotel with no hot water, in December or any time of year.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karlton

Stayed 2 nights in Nov 2024

10/10 Excellent

Johana

Stayed 1 night in Nov 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Amenities
I love this hotel. The restaurant down stairs is good and like how u can feed the fish. My kids had fun
Stayed 1 night in Nov 2024

10/10 Excellent

eduardo

Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa, channelview

Stayed 1 night in Nov 2024

10/10 Excellent

Oluwaseun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Nov 2024