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Intown Suites Extended Stay Houston - Westchase

2.0 star property

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Photo gallery for Intown Suites Extended Stay Houston - Westchase

Premium Room, 1 Queen Bed | Private kitchen | Fridge, microwave, stovetop, freezer
Premium Room, 1 Queen Bed | Bathroom | Combined shower/bathtub, towels, soap, toilet paper
Exterior detail
Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets
Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets

Reviews

4.6 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3100 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    ‪6 min walk‬
  • Philips 66
    ‪10 min walk‬
  • Harwin Drive Shopping District
    ‪19 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

View all photos for Traditional Studio, 2 Double Beds, Accessible

Desk, WiFi, bed sheets

Traditional Studio, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Studio, 2 Double Beds

Desk, WiFi, bed sheets

Traditional Studio, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Desk, WiFi, bed sheets

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Intown Suites Extended Stay Houston - Westchase

Hotel with free parking, a short walk to Westheimer Rd
Along with laundry facilities, this smoke-free hotel has free self-parking and a vending machine. Weekly housekeeping is available.
Intown Suites Extended Stay Houston - Westchase offers 127 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Houston hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

During your stay at Intown Suites Extended Stay Houston - Westchase, you're just a quick walk from Westheimer Rd. You'll find features such as free self-parking and laundry facilities.
  • Free self-parking
  • WiFi for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 1-minute drive from Westheimer Rd and 14 minutes from Rice University
As a guest of Intown Suites Extended Stay Houston - Westchase, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Free self parking is available.

This Houston hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 11 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Sun Suites Hotel Westchase Houston  
Sun Suites Westchase Houston   Hotel
InTown Suites Westchase Hotel
Sun Suites Westchase Houston  
InTown Suites Westchase
Intown Suites Extended Stay Houston Westchase
Intown Suites Extended Stay Houston - Westchase Hotel
Intown Suites Extended Stay Houston - Westchase Houston
Intown Suites Extended Stay Houston - Westchase Hotel Houston

Intown Suites Extended Stay Houston - Westchase Reviews

Reviews

4.6
Rating 10 - Excellent. 44 out of 356 reviews
Rating 8 - Good. 35 out of 356 reviews
Rating 6 - Okay. 50 out of 356 reviews
Rating 4 - Poor. 73 out of 356 reviews
Rating 2 - Terrible. 154 out of 356 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dirk Pieter

Stayed 7 nights in Feb 2024

2/10 Terrible

Anand

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is infested with bugs roaches.the staff didnt bother to take care of it.
Stayed 7 nights in Jan 2024

2/10 Terrible

Tina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible
Stayed 11 nights in Nov 2023

6/10 Okay

Kayode

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Repair and repaint some part of the room
I just don't like the fact that the bathroom and some part have been decay and roaches that comes out at night make it worse. I actually stay in room 237 but not sure about other rooms
Stayed 7 nights in Sep 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff just awesome
Stayed 9 nights in May 2022

2/10 Terrible

Isabella

Stayed 28 nights in May 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022

2/10 Terrible

Shiquan

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like that i had no wifi to 3 days no hot water for 1 and i almost got stuck in the elevator for duringba power outage
Stayed 7 nights in Jan 2022

8/10 Good

Brooke

Stayed 1 night in Jun 2019

2/10 Terrible

Reneal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved this room because we evacuated from Louisiana and when we got their to check in front desk was very ignorant with us and said they didn’t have a room available for us so now we are stranded in Texas sleeping in vehicle.
Stayed 4 nights in Aug 2021

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

10/10 Excellent

Kuanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not walk away from this place - run
Lets see. they start with redoing the room key three times, but i had to go back to the office to let them the key was not working. After giving me a different room the internet code was incorrect. I had to call a 800 number for technical help, but there was no answer and no ability to leave a message. So no internet in my stay. Lastly, the office was no open until 11:00 am. I went to get something in my car in the morning, the room key would not open the door. The person in the next room told me this happens all the time. I had to leave and there were some things i could not get that was in my room. I want a refund on my room charge.
Stayed 1 night in Feb 2021

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020

4/10 Poor

Lois

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

2/10 Terrible

Miesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

2/10 Terrible

Andre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many choices to pick this one...
Seems more like a low income residential housing....odd check in process. Would not recommend.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great friendly people i would come here more often
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great place!
It was easy to book, quiet, and clean.. thank you very much
Stayed 2 nights in Jul 2020

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

2/10 Terrible

G, Texas

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs all over our room. Didn’t have another room to give us. We I showed up they said they might not even have a room for us. Never gave us more towels. Bed was horrible
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
The only thing i liked was how nice the staff was when they refused to acknowledge my reservation and ended up booking the last room they had (the one i had reserved) to the gentleman in line in front of me. What i didn't like can be summed up by their non-adherance to their own policies as they had no right to give my room away if i arrived well before check in time ended.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Outside the property looked really nice. Inside was the problem. Bed was really hard. Smelled like paint in the room. The sink was loose. The shower handle came off. All the drawers were broken. Tv couldn't change the input.
Stayed 1 night in Oct 2019