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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Suite, 1 King Bed with Sofa bed, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    ‪2 min walk‬
  • Philips 66
    ‪6 min walk‬
  • Harwin Drive Shopping District
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Baymont by Wyndham Houston/Westchase

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, (1001)
The price is €79
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Baymont by Wyndham Houston/Westchase

About this property

Quality Inn & Suites West Chase

Hotel with free parking, steps from Westheimer Rd
This hotel features a fitness centre, coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary newspapers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Rd. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Steps from Westheimer Rd and 15 minutes by car from Rice University
As a guest of Quality Inn & Suites West Chase, you'll find a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 205 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean
Stayed 2 nights in Nov 2024

2/10 Terrible

Marc Christian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cops are in and out of the place, broken windows, and musky smell. Stay away from this place
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Quiet & Private
Stayed 4 nights in Nov 2024

2/10 Terrible

mary jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suong

Disliked: Cleanliness, property conditions & facilities
the inn had cockroaches, flies in the room, the plumbing sucks.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, HIGHLANDS RANCH

Stayed 1 night in Oct 2024

2/10 Terrible

Swaneka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.
Stayed 2 nights in Nov 2024

4/10 Poor

Andy

Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Qalil

Disliked: Cleanliness, staff & service, property conditions & facilities
I always check places for bedbugs under the mattresses and furniture. No BBs but there were dead roaches under the bed and then a live one crawled up the wall. I told the desk and the person working was very curt with me about my complaint even though I approached respectfully. They moved me to a room on a diffrerent floor which was all around better but once again had a dead roach under the mattress. If I hadn't used OneKeyCash to pay for this I would've been much more upset. Behind the building is an empty lot where there were folks screaming and toss beer bottles.
Stayed 1 night in Oct 2024

10/10 Excellent

HE

Stayed 4 nights in Jul 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Asheanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Trinety

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose, dallas

Stayed 1 night in Aug 2024

10/10 Excellent

Temitope

Stayed 2 nights in Aug 2024

10/10 Excellent

Sasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2024

8/10 Good

Olivier

Stayed 11 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi was not strong in the room and there were some insects in the room. The hotel did change our rooms once we showed the pictures.
Stayed 3 nights in Sep 2024

4/10 Poor

Amber

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Staff & service, property conditions & facilities
was oky
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Negad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator wasn't working so we had to carry our own luggage up. There was cigarettes and other trash in the stair case. The room smelled really bad and was a little dirty. We found a frozen water bottle that someone had left in the fridge as well.
Stayed 1 night in Aug 2024