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Quality Suites Houston NW Cy-Fair

2.5 star property

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Photo gallery for Quality Suites Houston NW Cy-Fair

Outdoor spa tub
In-room safe, desk, laptop workspace, blackout curtains
Outdoor spa tub
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17550 Northwest Freeway, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Sam Houston Race Park
    ‪9 min drive‬
  • Willowbrook Mall
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Suites Houston NW Cy-Fair

Suburban hotel with free breakfast and 24-hour front desk
This smoke-free hotel features a snack bar/deli, a conference centre and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Bathrooms are shared.
Quality Suites Houston NW Cy-Fair offers 54 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and Access to hot tub are on site.

Children aged under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Suites Houston NW Cy-Fair, you'll be within walking distance of Jersey Meadow Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Jersey Meadow Golf Course and a few minutes from Traders Village
Quality Suites Houston NW Cy-Fair offers its guests Access to hot tub and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 25 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Quality Suites Houston NW Cy-Fair. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Hot tub
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites Houston NW Cy-Fair.

Property is also known as

Comfort Inn Hotel Houston
Comfort Inn Houston
Quality Suites Hotel Houston
Quality Suites Houston
Quality Suites Houston NW Cy Fair
Quality Suites Cy Fair at Jones Road
Quality Suites Houston NW Cy-Fair Hotel
Quality Suites Houston NW Cy-Fair Houston
Quality Suites Houston NW Cy-Fair Hotel Houston

Quality Suites Houston NW Cy-Fair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 282 reviews
Rating 8 - Good. 75 out of 282 reviews
Rating 6 - Okay. 44 out of 282 reviews
Rating 4 - Poor. 23 out of 282 reviews
Rating 2 - Terrible. 46 out of 282 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Disliked: Amenities
Bugs in room, smelled weird, hot tub did not work.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Elidel

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Renice

Business traveller
Liked: Cleanliness, staff & service, room comfort
My room was clean, but the carpet was wet, I think there was a small flooding issue in the hallway outside my room. I had an assisted room and the shower had a handheld spray but no fixed showerhead, so it was very awkward to use. The hose was very short. The continental breakfast was very simple with just the basics, no fruit and only regular bread to toast.
Stayed 1 night in Nov 2024

4/10 Poor

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Plenty of dining establishments near the property, as well as shopping. But our room had bed bugs. It also felt humid and damp.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Oct 2024

4/10 Poor

Rendi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There needs to be some cleaning and painting done
Stayed 2 nights in Oct 2024

4/10 Poor

Manuela

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
The room smelled, it had baby roaches, top sheet was stained and the breakfast was only cereal, waffles, toast and some orange juice that my kids wouldn’t drink it.
Stayed 1 night in Oct 2024

10/10 Excellent

Oluwafemi

Stayed 1 night in Feb 2024

10/10 Excellent

Jude

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was very easy. Received my room right away. Very clean rooms.
Stayed 1 night in May 2024

6/10 Okay

Edward

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 1 night in May 2024

8/10 Good

jada

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

4/10 Poor

mandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty. Someone's else hair on the walls in shower. 10 years of dirt behind bathroom door. AC not cold enough. Stained towels
Stayed 1 night in May 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean, nice place to stay!!!
Stayed 1 night in Apr 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of nearby food options
Stayed 1 night in May 2024

2/10 Terrible

Beverly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The room was filthy the staff was horrible to me and my family refusing us help and extra blankets for the pull out bed. There was literally a used condominium in the couch when I pulled it out.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for 4 nights, most of the reviews are true. Staff is amazing but the place is run down, my line in the sand for leaving was roaches but i didn't see any and i definitely left food out to test. Saving grace for this place is location, on/off highway and plenty of food places to walk to, Starbucks is literally next door. If you're just looking for a place to sleep after you're done exploring this is the place, you want a place with a awesome pool and amenities keep looking.
Stayed 4 nights in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here! Great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay safe and secure the staff is so friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Very friendly & professional will definitely stay again! -V. Brooks
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!
Terrible! Nasty! Smelly, breakfast horrible just cereal , stains on mattress and floors and ceilings , please don’t go here unless u really need to u will regret it
Stayed 1 night in Mar 2024

6/10 Okay

Fidel Guzman

Travelled with family, Travelled with family and small children
Liked: Staff & service
The pool wasnt available because it wasnt cleaned out at all, a pizza box was in the bottom