The Chifley Houston, Tapestry Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Lobby
Serves dinner and happy hour
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • The Galleria
    7 min walk
  • River Oaks District
    9 min walk
  • Williams Tower
    9 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

The Chifley Houston, Tapestry Collection by Hilton

Suburban Houston hotel in The Galleria with a 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with a safe and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Chifley Houston, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Fusion cuisine while dining at Rouse Bar and Lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Westheimer Rd and a 3-minute drive from Memorial Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Chifley Houston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Chifley Houston, Tapestry Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Chifley Houston, Tapestry Collection by Hilton was completed in December 2022.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Rouse Bar and Lounge – This bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered.
Rouse Craft Cooking – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self-parking fee: USD 34.64 per day (in/out privileges)
  • Valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1007 reviews" "
Rating 8 - Good. 171 out of 1007 reviews" "
Rating 6 - Okay. 73 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 47 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

jeffrey

Stayed 2 nights in Aug 2024

6/10 Okay

Tonia

Stayed 4 nights in Aug 2024

10/10 Excellent

Sebastian

Stayed 2 nights in Aug 2024

6/10 Okay

SERENA E

Liked: Cleanliness
Their phones in the room did not work. The valet system was down the entire down. I asked them to remove the charge from my room whizh they said they would do. It never happened. Operational failure but decent propert. Toilet overflowed and by the looks of the fecal stained toilet seat, this has happened before.
Stayed 3 nights in Sep 2024

6/10 Okay

Ruark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant understaffed. Comically bad service. And they add annoying gratuity charge to food bills. They don’t overtly tell you that, which makes it a bit shady.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. I've stayed here several times while I'm town for business. The beds aren't super soft, but that's more of a personal preference. The really strange thing is that they do have a small refrigerator in the rooms, but there is no microwave. They have a full service restaurant downstairs, with a full-service bar.
Stayed 8 nights in Sep 2024

2/10 Terrible

Juan

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Our first room had a dirty towel in the shower basin and appeared only partially cleaned. However, the clerk promptly switched our room without any hassle. The next room had a “bug” issue. I want to be understanding, some circumstances are beyond the hotel’s control, especially since it is pet-friendly. That said, they ultimately made things right. My main concern was with the front desk clerk, Mary. The third-party indicated that Mary had specifically instructed them to charge us for one night’s stay, which was not the agreement at checkout. They encouraged me to return and discuss the matter directly with Mary b/c over the phone she was adamant with them about the charge. Thankfully, I was still local and I was able to go back to the hotel. When I spoke with Mary, she denied any intentional wrongdoing and attributed the situation to a miscommunication. However, I felt that she initially tried to make me believe the third-party made the decision to charge me. In the end, she resolved the issue, and I appreciated that. Nevertheless, it required additional time on my part after already being inconvenienced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yusra

Stayed 1 night in Aug 2024

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! 👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Breyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything I hoped it would be. The room met our needs and had a great view of the city. The location was convenient and about 30 minutes from the airport. The lobby smelled amazing every time I walked in, which I loved! And the VIP perk of free parking was the perfect cherry on top.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danylo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean, willing to come back
Stayed 1 night in Aug 2024

10/10 Excellent

Samarya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Pictures don’t do it enough justice. I will definitely be back :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh interior. Front desk staff was top notch
Stayed 1 night in Sep 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Thomas, Hutto

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, loved my room. Convenient location, literally minutes away from everything on our itinerary.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jinlu

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I had encountered at the hotel during the stay were all very friendly and helpful. Location was great, room was clean, beds were very comfortable. We would go back if we ever go back to Houston.
Stayed 2 nights in Aug 2024

10/10 Excellent

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service, amenities
The Chifley was perfectly adequate, I stayed in a family room. There were 5 of us and the room accommodated 6 people. The sofa-bed was very uncomfortable and the duvets cover was old and disintegrated on the inside, the bedding had visible signs of wear and tear. The room was tired and needed a refresh. The room could have been better cleaned, the door had dirt marks and the floor and bathroom wasn't cleaned as thoroughly as it should have been. However, the service was very good and staff polite and helpful. The pool was lovely and bar great for cocktails. The overall decor of the lobby is stylish and fun. Despite the negatives set out above we enjoyed our stay in the Chiefly
Stayed 11 nights in Aug 2024