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Sonesta Hotel Houston IAH Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Restaurant
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    16 min walk
  • Houston National Cemetery
    7 min drive
  • Willowbrook Mall
    12 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    17 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Houston Bush IAH South

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (107)
The price is €89
for 1 night
includes taxes & fees
6 Jan - 7 Jan
La Quinta Inn & Suites by Wyndham Houston Bush IAH South

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Houston IAH Airport. During your stay, you'll be within walking distance of Greenspoint Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from Houston Grand Prix and 12 minutes from Sam Houston Race Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Hotel Houston IAH Airport offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Hotel Houston IAH Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Sam's Bar – On-site bar.
Sam's Restaurant – On-site restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (27,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Houston IAH Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 156 out of 1005 reviews" "
Rating 4 - Poor. 105 out of 1005 reviews" "
Rating 2 - Terrible. 107 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Selena, Watauga

Travelled with partner
Disliked: Staff & service
.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst experience I have ever had with any hotel. It started out with us waiting two hours for the shuttle (that never showed up), to people not answering phones, to items being broken, and then always a reason for the poor service. We were told it was due to the hotel just being bought, cleaning not being in, or that they were sooooo busy. Never again will I stay at this property nor do I want to stay with the Hyatt that I originally planned on staying with. I even talked to corporate the day before we flew out and no one conveniently said anything.
Stayed 3 nights in Sep 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a convention also held at the hotel . It was during the management change so checking in was a little long but overall it was a nice hotel and a nice stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
Stayed 1 night in Sep 2024

4/10 Poor

ARTHUR

Disliked: Amenities
Nice upkeep BUT I had to pay for an Uber because they didn’t answer my CALLS (more than an hour; a NUMBER of times) requesting their advertised free shuttle. AND, I almost didn’t get a room because the hotel changed ownership (Sonoma is the new owner) and it seemed they weren’t going to honor paid for reservations. I had to wait more than an hour for the verdict on my fate. I got to the hotel about 12:30 am ( started calling the shuttle a few hours before that; about 10:40 pm) but didn’t get a room until about 2:00 am!! How do I go about being reimbursed for my Uber charges???
Stayed 2 nights in Sep 2024

4/10 Poor

Danika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My key wouldn't work to room, and i had to get key card redone twice. House keeping didn't clean room, and when i called for clean towels nobody showed up so i had to go to front desk again. An event was going on at the hotel, and there was no reserved parking for hotel guests.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse costumer service! charge us an extra night for a change management. No information provided, rude and disrespectful with the guest
Stayed 2 nights in Sep 2024

6/10 Okay

Ivan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Funny smell in the room The floor has rug. Does needs to be replaced?
Stayed 5 nights in Sep 2024

8/10 Good

Damain

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that the location is quiet and safe to stay in. I didn't like that the waterfall didn't work at the pool and well as not constantly maintained. Side not, not many stores around the area. You will need a bike or car to get food and basic items
Stayed 7 nights in Aug 2024

10/10 Excellent

Muna, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of room was not worth it. Price of food way to high for the type and quality. I won't stay there again. I could hear every person walking outside my room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jospin

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jesse

Stayed 1 night in Aug 2024

4/10 Poor

Deirdre

Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator didn’t work and no microwave
Stayed 1 night in Aug 2024

6/10 Okay

Abdulahi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor front desk and room service. The phones don’t work either so you have to go down to the front desk to put in a request ( if they are there), the place is clean other than that nothing else shows it’s a 4 star hotel. I didn’t enjoy my experience there, I was expecting something better
Stayed 2 nights in Aug 2024

2/10 Terrible

DINEECHIA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 10 and checked out at 3 this hotel is less than 2 stars a waste of money i called for a shuttle and waited over an hour i had to call 3 times the hotel is 17 min away and the driver said it was no traffic i requested towels because for some reason it made sense to have 1 towel for 2 ppl and the lady working the desk said she couldnt bring me any the service sucked the tub waa stopped up just dont waste ur money or time by staying here
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allow me to stay after another hotel cancelled my reservation at the last minute
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Last chance
Took too long to be picked up from the airport I called a hour before I arrived I called when I arrived and it took me calling every 15 minutes for the airport shuttle to arrive after a hour of waiting. Then the front desk usually take about 3-5 minutes to check me in this time it took 20 minutes and it was the hardest bed I slept on there
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was old and out of date and can benefit from a complete remodel. The hot water turned brown and I'm not sure if this is an issue with the city or property. Friendly staff and the food was decent.
Stayed 2 nights in Aug 2024

8/10 Good

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steven, Chicago

Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible and dirty hotel
Stayed 1 night in Aug 2024

4/10 Poor

Bonnie

Stayed 1 night in Aug 2024

2/10 Terrible

akale

Travelled with family
Disliked: Property conditions & facilities
My goodness, what has happened to the Hyatt? Your better off staying at the Fairfield in or any other motel/Inn in the Houston area. This hotel was dirty, dilapidated, poor all around maintainable. Terrible smell. You can see that this Hyatt hotel was neglected. It will ruin your trip because it is an eyesore. We were so disappointed we tried booking a different hotel last minute. The hotel looks absolutely different from the pictures
Stayed 3 nights in Aug 2024