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Sonesta Hotel Houston IAH Airport

4.0 star property

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Outdoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby
Restaurant
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Room service
  • Bar
  • Pool

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪16 min walk‬
  • North Houston Skate Park
    ‪6 min drive‬
  • Houston National Cemetery
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior

La Quinta Inn & Suites by Wyndham Houston Bush IAH South

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (269)
The price is €94
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham Houston Bush IAH South

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Houston IAH Airport. During your stay, you'll be within walking distance of Greenspoint Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from Houston Grand Prix and 12 minutes from Sam Houston Race Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Hotel Houston IAH Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Hotel Houston IAH Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Sam's Bar – On-site bar.
Sam's Restaurant – On-site restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (27,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Houston IAH Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Travelled with group
Liked: Cleanliness
Good for a nigbt
Stayed 1 night in Nov 2024

4/10 Poor

Bhargavi

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a nonsmoking room but in the night me and my child couldn’t sleep because of smoking smell. Not sure where it was coming from. Maybe from a next room
Stayed 2 nights in Nov 2024

8/10 Good

Adriana

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
I’m not going to lie, the reviews before did make me a bit nervous. The hotel is newly renamed. There is a security guard at the entrance of the parking lot, Room was cleaned and quiet. No issues with check in or check out.
Stayed 1 night in Nov 2024

4/10 Poor

Kristy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Security stopped and asked if I were a guest each time I would enter the property. Kinda annoy. MAINLY THE HOT DIDNT WORK AND STAFF WAS NO HELPFUL
Stayed 1 night in Nov 2024

6/10 Okay

Mohamed, Cliffsidepark

It was good thank you
Stayed 1 night in Nov 2024

2/10 Terrible

Donnesha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was false advertisement. The amenities did not work , pool , jacuzzi freezing. Coffee machine in room didn’t work and we could not get free coffee from hotel. Air was broken so we had to sleep In a freezing room all weekend. Locked out of room and had to go back to desk to get new keys. Hotel is not as advertised online.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos, diboll

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities , staff and services excellent, the only concern is around the area I felt that it is not safe . Overall I high recommend the hotel .
Stayed 3 nights in Nov 2024

2/10 Terrible

Herbert

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very dirty and smell of old and dirty im rooms hallways. All furniture isnold and scrathed. Amenities are under construction. Staff is unware of their daily objectives
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Ja'Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2024

8/10 Good

Nishat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not that Great.
Hot tub broken. Had to find out myself. Glad I didn’t get my suit on before finding out and wondering outside! Front desk was not informative. Had to ask about breakfast and where to find my room. Restaurant on site was a dump. Only very limited selection of alcohol. Nothing on tap. No change, card only. Wasn’t about to try the food. Did this place just open? I won’t be back.
Stayed 1 night in Nov 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rachad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent. No issues.
Stayed 2 nights in Nov 2024

4/10 Poor

Hong, Georgetown

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Laarni

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 1 night in Nov 2024

10/10 Excellent

Hung sy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dominque

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would com back to visit loved the place
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
The service was terrible from the time we checked in until leaving the people at the front desk must’ve all been new it was the worst service. Every front desk person was always in their cell phones talking or texting as if doing their job was an inconvenience. This was our first time staying and no one offered to show us or even point us to any of the amenities or other spaces we could go. Where do we go to eat and drink and what times? Is there a pool? A smoking area? A patio somewhere to just sit outside who knows?! Such a disappointment for charging over $100 a night … long story short we left here and paid $65 a night at palace inn that was nicer, cleaner, & had great customer service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Greg

Can't say anything about the stay - by the time the airport shuttle was 1 1/2 hours late and the hotel stopped answering their phones I caught a cab to another hotel. I will be suing Sonesta, Hotels com and Expedia over this mess - first time I have been treated this incredibly badly - and someone is going to pay!!!!!
Stayed 1 night in Oct 2024

6/10 Okay

Misael

Stayed 3 nights in Oct 2024

8/10 Good

Valerie, Temple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read some of the previous reviews and was a little concerned, however, I think that they exaggerated. I think security was amazing and I felt totally safe. It is on the edge of a declining area, but we are talking about most areas that are affordable.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristina

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024