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Sonesta Simply Suites Houston CityCentre I-10 West

2.0 star property

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Photo gallery for Sonesta Simply Suites Houston CityCentre I-10 West

Room amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10503 Town and Country Way, Houston, TX, 77024
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1014)
The price is €136
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

About this property

Sonesta Simply Suites Houston CityCentre I-10 West

Hotel with a 24-hour fitness centre, a short walk to CityCentre
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Sonesta Simply Suites Houston CityCentre I-10 West offers 122 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Houston CityCentre I-10 West. During your stay, you're just a quick walk from CityCentre. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from CityCentre and a 2-minute drive from Memorial City Mall
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Houston CityCentre I-10 West. Parking is available for a fee.

This Houston hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites CityCentre
Candlewood Suites CityCentre Energy Corridor
Candlewood Suites CityCentre Energy Corridor Hotel
Candlewood Suites CityCentre Hotel Energy Corridor
Candlewood Suites Energy Corridor
Candlewood Suites Houston CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West
Sonesta Simply Suites Houston City Centre
Candlewood Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I-10 West Hotel

Sonesta Simply Suites Houston CityCentre I-10 West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 794 reviews
Rating 8 - Good. 240 out of 794 reviews
Rating 6 - Okay. 98 out of 794 reviews
Rating 4 - Poor. 45 out of 794 reviews
Rating 2 - Terrible. 56 out of 794 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service!
On behalf of my mom and brother who stayed while mom was receiving treatment at the hospital, the staff was absolutely incredible! Dee and Mari (I sure hope I'm getting these names, right) are so sensitive and caring. They helped with a better room location when she couldn't walk well and assisted with a needed care package. Thank you so much!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick overnight stay
Terrific location near City Centre. Very quiet surroundings. Very clean and comfortable property. I really enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabela

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Stayed 1 night in Nov 2024

2/10 Terrible

Audra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good price for a decent room
Stayed 4 nights in Nov 2024

6/10 Okay

Gordon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 20 nights in Oct 2024

4/10 Poor

Marc

Stayed 4 nights in Oct 2024

2/10 Terrible

Natalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. The room was not as advertised at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable and quiet. A good location. The hotel is older, and could use some updates.
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Fine condition. I would stay again
Stayed 3 nights in Oct 2024

2/10 Terrible

Jesus

Disliked: Property conditions & facilities
Sheets were dirty and stain. Bugs were found in the kitchen. Doesn’t served breakfast. Room only get clean once a week.
Stayed 5 nights in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Staff & service
Hotel is convenient however, our one night stay required additional cooling… a personal fan was provided.
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Stayed 5 nights in Sep 2024

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Casandra

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

ravindran

Disliked: Cleanliness, property conditions & facilities
Just a an average facility
Stayed 3 nights in Sep 2024

6/10 Okay

ravindran

Stayed 1 night in Sep 2024

6/10 Okay

Madison

Disliked: Property conditions & facilities
The pictures on Expedia for this property look way newer and different than what i experienced in person. The lobby was small and the snack area was behind the desk and not set up like the pictures I saw. The hallways had a faint smell of smoke. Some appliances in my room were older looking then what was shown in the picture. The staff was helpful and very nice. The location is great and very convenient.
Stayed 2 nights in Sep 2024

4/10 Poor

Jeff, Vidor

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerators are inoperable and there’s No breakfast as advertised
Stayed 4 nights in Sep 2024

2/10 Terrible

Deanna

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have actually never had to write such a bad review for anything but felt I had to this time to make sure other travelers don’t get duped into staying in the hotel. Unfortunately the positive online reviews didn’t come anywhere close to matching the actual experience myself and all of my colleagues experienced when staying here for a work event. I had to move into 4 rooms over my 4 night stay because of the poor condition of each room for different reasons each day. The first room on the first night was the first room in the entrance of the hotel since the hotel was booked. The light from the entrance came under the door and lit the room all night. Additionally, the refrigerator and air conditioning unit made loud inconsistent noise all night. The next night I asked to be moved to a 2nd room only to find out that the water only came out of the bath faucet and not out of the shower head. The floors were sticky and dirty, the toilet roll holder fell off the side of the vanity, blue masking tape held the mirror in place but they didn’t have another room to move me to. The 3rd night, they finally had a room they could move me to on the 2nd floor. I got into the room to find a large cockroach running across the bed. I immediately asked to move to yet a 4th room where I was finally able to get some sleep. Beware of positive reviews and stay away until they completely renovate this place. The friendly staff was the only thing that could be positive.
Stayed 4 nights in Sep 2024