Springhill Suites By Marriott Houston Brookhollow

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Dates

December 2024

January 2025

1 bedroom, premium bedding, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available

Breakfast included

Housekeeping

Air conditioning

24/7 front desk

Laundry

Explore the area

2750 North Loop West, Houston, TX, 77092

Karbach Brewing
2 min drive
Memorial Hermann Greater Heights Hospital
3 min drive
Memorial Park
5 min drive
Houston, TX (HOU-William P. Hobby)
43 min drive

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

37.2 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

37.2 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

37.2 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

37 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

37 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Pet-friendly

Parking included

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Houston hotel in Lazybrook/Timbergrove with free breakfast and 24-hour fitness centre

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.

Springhill Suites By Marriott Houston Brookhollow offers 79 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Springhill Suites By Marriott Houston Brookhollow. During your stay, you'll be within walking distance of Karbach Brewing. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.

Free buffet breakfast served daily
Free WiFi
Self-parking available for a fee
Amenities include a front desk safe, a 24-hour business centre and laundry facilities
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
12 minutes by car from Minute Maid Park and 13 minutes from Toyota Center

Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Springhill Suites By Marriott Houston Brookhollow also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (USD 3 per day)
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Living room
Separate bedroom

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height counter and sink
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Pool hoist on site
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

1 building
3 floors
Biodegradable coffee stirrers available
Comprehensive recycling policy
Double-glazed windows
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Living room
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):

Swimming pool

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:

Swimming pool

The property will be renovating from 18 October 2024 to 17 January 2025 (completion date subject to change). The following areas are affected:

Exterior
Fitness facilities
Parking area
Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 25 per day
2.000 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self-parking fee: USD 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Brookhollow

Marriott Brookhollow Houston

Springhill Suites Marriott Brookhollow

Springhill Suites Marriott Brookhollow Hotel

Springhill Suites Marriott Brookhollow Hotel Houston

Springhill Suites Marriott Houston Brookhollow Hotel

Springhill Suites Marriott Houston Brookhollow

Springhill Suites By Marriott Houston Brookhollow Hotel

Springhill Suites By Marriott Houston Brookhollow Houston

Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Springhill Suites By Marriott Houston Brookhollow Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Patrick

21 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.

Stayed 3 nights in Aug 2024

2/10 Terrible

Amanda

21 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!

Stayed 1 night in Aug 2024

4/10 Poor

Melissa

18 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Travelled with family

10 Aug 2024

Disliked: Staff & service

Stayed 1 night in Aug 2024

4/10 Poor

Natacha

Travelled with family

5 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option

Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

10 Jul 2024

Stayed 4 nights in Mar 2024

2/10 Terrible

Miranda, Amarillo

Travelled with family

Travelled with family

21 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atrocious

Booked the reservation, then showed up and said no check-in because they hadn't recovered power in 3 days. Wouldn't provide refund. Abysmal, as is Hotels.com.

Stayed 1 night in May 2024

2/10 Terrible

April

20 May 2024

Disliked: Cleanliness

Stayed 1 night in May 2024

2/10 Terrible

Karin, Pewaukee

Travelled with partner

19 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

After not being able for reach the location the day we left for Houston, I contacted the chain directly and was assured that, even though a lot of the city was without power due to a storm that location was “up and ready to receive. Upon arrival we found that location completely shutdown and was told it had been that way all day. We were forced to make other arrangements in very bad weather and amongst many in the same situation.

Stayed 2 nights in May 2024

2/10 Terrible

Ryan

15 May 2024

Disliked: Cleanliness, property conditions & facilities

Rooms smelled like an dirty locker room. Stains everywhere. Mold in the shower. No hot water.

Stayed 3 nights in May 2024

2/10 Terrible

Audry

Travelled with family

14 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first room smelled like mold and I requested another room. I was able to get another room and found brown liquid in the bathtub. I requested a refunded. I was told that I would receive the refund but did not receive it. I was very disappointed in this hotel because It was my go to a few years ago. Alot has changed

Stayed 1 night in May 2024

6/10 Okay

Daniel

13 May 2024

Liked: Room comfort

Disliked: Cleanliness

Just OK

The room was a bit musty and clearly had some humidity control issues. There were signs of water damage on the ceiling, and some of the texture was peeling away from the drywall. Shower was not particularly clean, and there was no shampoo or body wash available in the refillable containers on the wall. Bed was comfortable, no bed bugs, breakfast was serviceable.

Stayed 1 night in May 2024

8/10 Good

Courtney

12 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok

From the outside the hotel didn’t look all that great. The room was mostly clean and spacious so that made up for it. Although there was visible handprints throughout the room, not sure if those were from past guests or housekeeping. The breakfast was the bare minimum, bacon, eggs, cereal, oatmeal, and toast. It didn’t seem as if anyone was attending the breakfast area to upkeep and refill the food, so no bacon available.

Stayed 1 night in May 2024

10/10 Excellent

Ishmael

Travelled with group

5 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and the staff was very professional.

Stayed 3 nights in May 2024

4/10 Poor

Elizabeth

Business traveller

26 Apr 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Ewww

The room was poorly lit, the ceilings were stained and peeling. Carpet in the hallways was ripped in several places. AC worked poorly. I would not book here again.