Staybridge Suites Houston Galleria Area, an IHG Hotel

3.0 star property
VIP Access

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March 2025

Photo gallery for Staybridge Suites Houston Galleria Area, an IHG Hotel

Terrace/patio
Point of interest
Exterior
Full-sized fridge, microwave, oven, stovetop
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • River Oaks District
    ‪7 min walk‬
  • The Galleria
    ‪9 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Roll in Shower)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Staybridge Suites Houston Galleria Area, an IHG Hotel

Hotel with free breakfast, steps from Westheimer Rd
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Staybridge Suites Houston Galleria Area, an IHG Hotel offers 150 accommodations with air conditioning. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Houston hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Houston Galleria Area, an IHG Hotel. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Staybridge Suites Houston Galleria Area, an IHG Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at Staybridge Suites Houston Galleria Area, an IHG Hotel. Parking is available for a fee.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.
Full service Lobby Bar – This lobby lounge serves breakfast, lunch, dinner and light fare. Happy hour is offered.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Full service Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Stes Galleria Area
Staybridge Suites Houston Galleria Area
Staybridge Suites Houston Galleria Area an IHG Hotel
Staybridge Suites Houston Galleria Area, an IHG Hotel Hotel
Staybridge Suites Houston Galleria Area, an IHG Hotel Houston

Staybridge Suites Houston Galleria Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 411 reviews" "
Rating 8 - Good. 69 out of 411 reviews" "
Rating 6 - Okay. 19 out of 411 reviews" "
Rating 4 - Poor. 17 out of 411 reviews" "
Rating 2 - Terrible. 7 out of 411 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sulma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

8/10 Good

Porsche

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
Beautiful remodel, clean large rooms!! My first room smelled like smoke but the staff was incredible and moved my room immediately. I’d stay again and would recommend to others.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronsheika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 3 nights in Oct 2024

8/10 Good

Rachid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room and property was very well maintained. A clean, fresh modern look. The breakfast was great, with various options available. I would like to point out a couple of things. One: my reservation was made and confirmed with Staybridge but at check-in I was told it was under the Holiday Express side. Not a big deal since the HE had a small refrigerator in the room, which I wanted. The other thing was my room was connected to another and so the guest in that room was hacking / coughing up phlegm and just was gross sounding and loud like they were in the same room with us, plus could hear their music while in the bathroom. That was the only negative for us.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Travelled with group
Liked: Amenities, property conditions & facilities
This is a nice place with a nice gym, nice pool, and nice breakfast area. Room was nice. Honestly everything was good except one thing. We were disappointed that there was no option for a cleaning service on a Sunday. Due to an unforeseen circumstance our room became very messy over the weekend and it was very upsetting that there was no option to clean things up. I wish that would change.
Stayed 3 nights in Oct 2024

6/10 Okay

Lukasz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suit was a bit stinky (strange smell probably from previous occupants cooking). Need some air refresher. Main issue was internet, it stopped working so if you do not have US sim, you have a problem. The rest was fine
Stayed 1 night in Sep 2024

10/10 Excellent

Summer

Stayed 1 night in Aug 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Amariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a pleasant time with my friend! We were there for a short weekend get away and we had such an enjoyable experience. I cant wait until our next trip so we can book again !!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a new hotel. However loud people at night suck.
Stayed 3 nights in Sep 2024

8/10 Good

Caleb

Travelled with partner
Liked: Cleanliness, amenities
Tv did not work
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

10/10 Excellent

Molique

Stayed 3 nights in Aug 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Luzviminda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
ON FREEWAY -TOO LOUD FOR LIGHT SLEEPERS
They do not tell you that they are adjacent to a very loud and busy freeway at night. So if you are a light sleeper like me this is not the hotel for you! Even with earplugs. Maybe with noise cancelling headphones you could sleep but then you are sleeping with headphones on all night. We also had the idea that they were right next to the Galleria but you would have to drive or walk under a freeway intersection so it was not what we had expected for a Mother/Daughter trip. When I went the first morning to ask for a quieter room the woman told me that they were sold out. She also asked me if anyone had told me that the 14th floor with city view was loud. She knew it was a loud room and was surprised that no one at the hotel had informed me of this. She handed me earplugs. Aaron checked me in the day before and said nothing about this. I tried a second night with earplugs but it was not helpful. The hotel was clean but the pool is tiny. Also the first night we could not get into the gym. The door handle was broken. I also got hit by the elevator door. It also hit other people in the shoulder when they were entering the elevator. We left on the second and when I spoke to the manager, Aaron, he said when his family stayed on the 14th flr they did not complain about the noise. Very disappointed that he was not more considerate to other people's opinions that are paying $275+ a night. Will not return.
Stayed 3 nights in Aug 2024

10/10 Excellent

JENNIFER, LAFAYETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel, great staff, rooms were comfy with all new furnishing. This is my new go to hotel when I am in Houston, Texas. 5/5 star.
Stayed 1 night in Aug 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Azhar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Absolutely amazing! They have a cute little dog park at the parking garage area which was absolutely convenient. The room we had was clean, the building was absolutely gorgeous! Staff were friendly. Breakfast was great! We will definitely stay again!
Stayed 2 nights in Jun 2024

10/10 Excellent

delron, MERRILLVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so Amazing. Staff was very accommodating. The food was good. The ambience was fantastic.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful room was clean nice to have stove full refrigerator. The only issue we had was the ironing board was damaged and they brought a very small replacement.
Stayed 2 nights in Jun 2024

10/10 Excellent

Connie

Stayed 12 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent service, the room was very clean, the pool is small but clean. Excellent breakfasts.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal
This property is phenomenal. Not many reviews online, because it is a newer property. Extremely clean place and very friendly staff. Complementary breakfast was much better than expected. Rooms are very large and comfortable for families.
Stayed 3 nights in Jun 2024