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The Carlton Hsinchu

4.0 star property

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Photo gallery for The Carlton Hsinchu

2 restaurants, breakfast served
Lobby sitting area
Billiards
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
225 Bei-Da Road, Hsinchu, 300
  • Hsinchu City God Temple Night Market
    ‪5 min walk‬
  • Chenghuang Temple Night Market
    ‪5 min walk‬
  • Hsinchu City God Temple
    ‪5 min walk‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, desk, blackout curtains

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking) | Down duvets, in-room safe, desk, blackout curtains

Executive Queen Room (Please read Special Check-in Instruction before booking)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, No Windows

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room No Window

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room No Window

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Down duvets, in-room safe, desk, blackout curtains

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Carlton Suite

Lobby

Carlton Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sol Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (809)
The price is €90
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sol Hotel

About this property

The Carlton Hsinchu

Hotel in Hsinchu with 2 restaurants and 24-hour business centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
The Carlton Hsinchu offers 117 air-conditioned accommodations with DVD players and a safe. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Hsinchu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at The Carlton Hsinchu, you're just a quick walk from Hsinchu Zheng Family Shrine. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-service breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Hsinchu Zheng Family Shrine and 4 minutes on foot from Second Run Movie Theater
There are 2 restaurants on site. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Carlton Hsinchu. Self parking is free.

This 4-star Hsinchu hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 10:00 AM.
Share – This restaurant serves lunch and dinner.
Yueh Yuan – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 300 metres
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 800.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 429 for adults and from TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

The Carlton Hsinchu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 850 reviews
Rating 8 - Good. 389 out of 850 reviews
Rating 6 - Okay. 94 out of 850 reviews
Rating 4 - Poor. 44 out of 850 reviews
Rating 2 - Terrible. 10 out of 850 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

6/10 Okay

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Disappointed
I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024

4/10 Poor

Ching

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023

6/10 Okay

Lawrence

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was better in the past
Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023

4/10 Poor

MEI-WEN

Disliked: Staff & service, property conditions & facilities, room comfort
中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022

10/10 Excellent

Dongping, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
Stayed 11 nights in Mar 2022

8/10 Good

Jin Hwa

Travelled with group
Normal
Normal
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and enjoyable stay
Surprisingly comfortable room with a large bathroom.
Stayed 1 night in Apr 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room
The room was a great size and the bed was comfortable. We stayed two nights and enjoyed being able to stretch out and come back to a welcoming space.
Stayed 1 night in Jan 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

思玄, 新北市

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體還不錯，地理位置好。 房間活動空間大，但插座有點少。 浴室有浴缸、有乾溼分離。 櫃檯人員服務態度與品質良好。 飯店一樓可供停放自行車，適合環島旅行者。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Amy, Malaysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at Hsinchu City Centre Dining option Easy to travel around the city Good transportation service Excellent staff service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2019

8/10 Good

Betty

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. The reception staff were very friendly and helpful. The room was clean and spacious. The breakfast was good. Two only negatives - the toilet water kept running after flushing and parking was not easy to access.
Stayed 1 night in Apr 2019