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Classic Double or Twin Room, 2 Bedrooms, Non Smoking, Ensuite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Elite Double Room, 1 Queen Bed, Non Smoking, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Room, Multiple Beds, Non Smoking, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 2 Double Beds, Non Smoking, Ensuite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Gallery Double Room, 1 Double Bed, Non Smoking, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Shan Heshu, you're just a quick walk from Tianhuitang. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift, a communal living room and coffee/tea in a common area
  • Within a 15-minute walk of Tianhuitang and Meilunshanshengtai Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Shan Heshu also features coffee/tea in common area, a communal living room, and a lift. Free valet parking is available. This 4-star Hualien City bed & breakfast is smoke free.

  • 5 guestrooms or units
  • 4 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free valet parking

Transport

  • Train station: Hualien Station (0.8 km / 0.5 mi)
  • Parking: Free valet parking

Room Amenities

Shan Heshu offers 5 air-conditioned accommodations with free minibar items and complimentary slippers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. This Hualien City bed & breakfast provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include designer toiletries and hairdryers. Housekeeping is provided once per stay.

  • Private balcony
  • Memory foam beds
  • Stocked minibar (free)
  • Pillow options
  • Housekeeping (once per stay)
  • Hairdryer
  • Slippers
  • Designer toiletries
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Shan Heshu has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 20

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of TWD 500 at checkout.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of TWD 500 at checkout.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: TWD 500 per pet, per night, plus a deposit of TWD 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Cash deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: TWD 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: TWD 1000 per stay
  • Pet fee: TWD 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.