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ÊMM Hotel Hue

3.5 star property

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Photo gallery for ÊMM Hotel Hue

Outdoor pool
Reception hall
Exterior
Outdoor banquet area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
15 Ly Thuong Kiet Street, Hue, Thua Thien-Hue, 47000
  • Nguyen Dinh Chieu Walking Street
    ‪10 min walk‬
  • Truong Tien Bridge
    ‪11 min walk‬
  • Perfume River
    ‪12 min walk‬
  • Hue (HUI-Phu Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Down duvets, minibar, in-room safe, desk

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, desk

Family Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down duvets, minibar, in-room safe, desk

Deluxe Twin Room

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite

Down duvets, minibar, in-room safe, desk

Family Suite

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe twin Room

Down duvets, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

ÊMM Hotel Hue

Eco-certified hotel connected to the convention centre in Hue City Centre with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site.
ÊMM Hotel Hue offers 75 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at ÊMM Hotel Hue, you'll be connected to the convention centre and within walking distance of Nguyen Dinh Chieu Walking Street. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Vietnamese cuisine with garden views at Yên Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Nguyen Dinh Chieu Walking Street and Truong Tien Bridge
  • Airport and train station pick-up shuttle service available for a fee
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified ÊMM Hotel Hue. Self parking is free.

This 3.5-star Hue hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Yên Restaurant – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Spice Viet – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Spice Viet
  • Yên Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 400 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ÊMM Hotel Hue

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 562500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 562500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ÊMM Hotel Hue offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6 - 11 years old for bedding and meals.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Festival Hotel Hue
EMM Hue
Hue Festival Hotel
ÊMM Hotel
ÊMM Hue
Festival Hue Hotel
EMM Hue Hotel
ÊMM Hotel Hue Hue
ÊMM Hotel Hue Hotel
ÊMM Hotel Hue Hotel Hue

ÊMM Hotel Hue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 123 reviews
Rating 8 - Good. 55 out of 123 reviews
Rating 6 - Okay. 5 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service at front desk. Arrived early and were given access to room well ahead of check-in, and given an upgrade. Very helpful staff.

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I would stay there again. The reception was awesome, very friend and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Anh

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Best stay in Hue
Amazing stay, great location, fantastic breakfast, excellent staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, lovely place
Stayed 1 night in Apr 2024

2/10 Terrible

Jane

Stayed 1 night in Apr 2024

10/10 Excellent

Luke Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and caring staff - nothing was too difficult - very helpful and our stay was memorable
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Dec 2023

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The checkin and pool area was nice and outstanding restaurant upstairs. Good lighting and room was clean. Some small touches would push the review to a 5, like cleaner cushions by the pool.
Stayed 2 nights in Jun 2023

4/10 Poor

Mieko

Stayed 1 night in Mar 2023

10/10 Excellent

Troy

Stayed 2 nights in Feb 2023

10/10 Excellent

Chau Quynh Huong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staff, comfy and clean bed. Very good location. Recommended for the next visit in Hue.
Stayed 1 night in Jan 2023

10/10 Excellent

Viet, north platte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thìs hotel is very good for anything even service and food should I come back
Stayed 1 night in Nov 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food in restauranr was wondeful
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Stayed 3 nights in Jan 2020

10/10 Excellent

Ondrej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly place
Clean rooms, fine breakfast, nice pool. Good position. Good value for the money
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service, spacious, clean
Big rooms, bright atmosphere, great breakfast and outstandingly helpful service! Clean, no technical defects, good location in Hue. I broke a leg befome my stay and they agreed to move a non refundable fixed booking by three weeks to help me, no charges. Exemplary customer orientation!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is fairly well situated. The rooms (we had 2) were very comfortable, very well finished and clean. The WiFi was excellent. The pool area was a little small for the size of the hotel. The staff were OK. I was disappointed with the restaurant. I thought the meals they served (apart from breakfast) were pretty ordinary. Breakfast was OK, but nothing special.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a regular hotel. There is nothing very special about it but I have nothing bad to say either. Clean, buffet breakfast, pool etc. I would say that the rooms aren’t “soundproofed” as the ads say as they’re just regular rooms with general normal sounds coming in. Not sure what the “pillow menu” is either as we weren’t offered anything like this. Pool loses sun by around 3pm but we enjoyed it in the mornings. Location is a fair walk from the heart of Huê so we got taxis everywhere. Enjoyable relaxing stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Michael, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

SK, SG

Travelled with group
Disliked: Property conditions & facilities
Unable to latch the room door from inside. Unable to lock balcony door as well
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful, even directing us to an excellent hospital (everything turned out OK). The room, pool and surrounding area, and buffet breakfast were all very good. My only concern and it was a big one it that they put us in a room below a floor that was being renovated and we could hear a lot of noise (banging, drilling) from 8am to 5pm. worse, we were not informed of this when we checked in, nor given a discount.
Stayed 1 night in Mar 2019

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value spot in Hue
Great little hotel. Just outside of the tourist areas. This meant it has more space than most. Had a lovely outdoor pool etc. Would recommend.
Stayed 3 nights in Mar 2019