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Pullman Huizhou Kaisa

4.0 star property

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Indoor pool, open 6:30 AM to 11:00 PM, pool loungers
Superior Suite, 1 King Bed, Club lounge access | Premium bedding, down duvets, minibar, in-room safe
Superior Suite, 1 King Bed, Club lounge access | Premium bedding, down duvets, minibar, in-room safe
Sports facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Gym
  • Room service

Explore the area

Map
No 11 Huizhou Ave, Kaisa Center, Huizhou, Guangdong, 516000
  • Xinhu Park
    ‪8 min walk‬
  • Huizhou Culture & Art Center
    ‪12 min walk‬
  • Huizhou Science & Technology Museum
    ‪12 min walk‬
  • Huizhou (HUZ)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, City View (High Floor)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (High Floor)

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, River View (High Floor)

  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Business Lounge Access, River View (Premium)

Deluxe Room, 2 Single Beds, Club lounge access, River View (Premium) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Business Lounge Access, River View (Premium)

  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, River View (Executive)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Business Lounge Access, River View (Executive)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Business Lounge Access, View

Superior Suite, 1 King Bed, Club lounge access | Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, Business Lounge Access, View

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Business Lounge Access, River View (High Floor)

Deluxe Suite, 1 King Bed, Club lounge access, River View (High Floor) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed, Business Lounge Access, River View (High Floor)

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, River View (High Floor)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, River View (Premium)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Business Lounge Access, River View (Premium)

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, River View (High Floor)

Family Room, 1 King Bed, River View (High Floor) | Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed, River View (High Floor)

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Pullman Huizhou Kaisa

Art Deco hotel connected to a shopping centre in Huicheng District with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site. Housekeeping is available on request.
Pullman Huizhou Kaisa offers 307 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Huizhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
With your stay at Pullman Huizhou Kaisa, you're connected to a shopping centre and just a quick walk from Xinhu Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine while dining at Jealous Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • 12 minutes by foot from Huizhou Science & Technology Museum and a 2-minute drive from Huizhou Sports Park
Pullman Huizhou Kaisa offers its guests a kids' pool, an indoor pool, a health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. The business-friendly Pullman Huizhou Kaisa also features spa services, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Huizhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Jealous Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Jealous Restaurant
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,528 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Spa

  • 5 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 248.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 69 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 248.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pullman Huizhou Kaisa Hotel
Pullman Huizhou Kaisa Huizhou
Pullman Huizhou Kaisa Hotel Huizhou
Pullman Huizhou Kaisa (Opening September 2019)

Pullman Huizhou Kaisa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter Chau Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked online one day prior to our arrival. Hotel asked us the arrival time so we were able to go to our room at around early. The room and facilities is amazingly well managed. We were having fun in the pool and gym . The shopping mall is next to hotel. We will come again soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Jian

Stayed 3 nights in Oct 2024

10/10 Excellent

Wong Ching

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper bar in this hotel but the room is spacious and nice
Stayed 1 night in Jul 2024

10/10 Excellent

Si Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

George

Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Check-in delay 1 hour, bad attitude/service
Booked room for my parents and they were very disappointed with the whole experience. The check-in was delayed for more than 1 hour because the "room is not ready". This is simply unacceptable as they should have arranged alternatives to accommodate. The front desk was not helpful, did not offer any update of when the room would be ready while my parents were waiting. When the room was finally ready after more than an hour of waiting, my parents arrived the room and found it was not even clean enough. Overall, the service was very bad, front desk was impatient and inattentive, and unapologetic about the mistake they made. We will never come back nor recommend anyone to stay here.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great design and brand new condition
Stayed 1 night in Dec 2019

8/10 Good

SC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late at night and got free upgrade to Executive floor, room really spacious
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staffers are all receptive to requests made by guests, especially the front desk manager Seven, who would waste a lot of time for us to lead us to the Chinese restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Yan siu

Liked: Cleanliness, staff & service, property conditions & facilities
員工好有善，有禮。
Stayed 1 night in Oct 2024

10/10 Excellent

Wan Chi Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

mei ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
環境非常好,旁邊就是商場,員工親切有禮,非常推薦家庭遊
Stayed 1 night in Jul 2024

10/10 Excellent

Siu Yuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for arranging a nice birthday cake for me!
Stayed 1 night in Jul 2024

10/10 Excellent

CHIEN HUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Siu Pang

Stayed 1 night in Mar 2024

10/10 Excellent

Fung Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room is clean, nice facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Young Cheol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
혜주의 호텔 중 가장 마음에 듭니다.
혜주의 호텔 중 가장 마음에 드는 호텔입니다. 주변 관광을 하기는 최적의 장소가 아닙니다만 업무를 위한 출장이라면 가장 좋은 호텔입니다. 객실 상태, 높이, 접근성 모두 만족스럽습니다.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yan siu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員親切友善，有禮貌。非常好
Stayed 1 night in Dec 2023

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

SIN LYUL

Stayed 2 nights in Nov 2023

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine apart from breakfast, it is better to improve.
Stayed 1 night in Oct 2023

8/10 Good

Youngcheol

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
혜주에 있는 호텔 중 출장용으로는 최고입니다.
혜주에 있는 호텔 중 가장 많은 장점을 가지고 있는 호텔입니다. 비지니스적인 위치는 나쁘지 않지만, 주변 산책으로는 좋지 않네요. 조식, 청소 상태, 고객 대응 모두 만족스럽습니다.
Stayed 1 night in Sep 2023

8/10 Good

FUNG YEE KATHY

Stayed 2 nights in Jul 2023

6/10 Okay

Siu Pang

Stayed 1 night in Jul 2023