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4.4 out of 5

"Hotel slightly dated but spotlessly clean, gorgeous marble floors. Room large and clean. Bathroom nice big shower. Everything you could ask for " More

By a verified traveller on Tue 05 Nov 2019

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Standard Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite Garden View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Bunk Bed

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sunrise Sentido Mamlouk Palace. During your stay, you're just a quick walk from Red Sea. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine at Shahrzad, one of the property's 5 restaurants and 6 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • 10.1 mi (16.3 km) from Marina Hurghada and 11.8 mi (18.9 km) from Makadi Water World

Sunrise Sentido Mamlouk Palace ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sunrise Sentido Mamlouk Palace

Everyone (13) Couples (6) Family (4)
5 out of 5

Posted by on 17 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Mohamed Hassan

Dear our valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

5 out of 5
Hotel slightly dated but spotlessly clean, gorgeous marble floors. Room large and clean. Bathroom nice big shower. Everything you could ask for

Posted by , from Essex on 5 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Mohamed Hassan

Dear Cathy, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We have already passed your comments to the management to take the necessary action. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

5 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Holiday Concierge

Dear Guest, Sunny Greetings from SENTIDO Mamlouk Palace & Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We are very happy that you had a great stay with us. Looking forward to welcoming you back in your second home "second home" SENTIDO Mamlouk Palace, Best regards

4 out of 5

Posted by on 6 Nov 2018

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Comment from Hotel Management

9 Nov 2018 by Holiday Concierge SENTIDO Mamlouk Palace Resort

Cher clients, Nous vous remercions d'avoir choisi notre hôtel SENTIDO Mamlouk Palace Resort pour votre séjour et d'avoir partagé votre avis positif. Nous espérons de vous revoir bientôt dans notre hôtel SENTIDO Mamlouk Palace Resort. Cordialement, Holiday Concierge SENTIDO Mamlouk Palace Resort

5 out of 5

Lovely relaxing holiday

The hotel was inviting and friendly from the outset. We arrived late at night but were still able to eat from a cold buffet and had bread and cheeses delivered to our room. The staff were great and worked tirelessly to make sure we enjoyed our stay. The main restaurant served the best all inclusive food that we’ve experienced in Egypt. There was plenty of variety and all was of a good quality. The theme nights really were themed with a lot of effort to serve different dishes. We ate in the Mexican restaurant which was also good. The Gamila restaurant at the resort next door was not so good unfortunately. The decor is a little tired but it did not detract from our stay and our room was always very clean. There is only one main bar for use in the evening and although there is seating in and out it was sometimes difficult to find anywhere to sit. Would recommend this hotel and would be happy to go back.

Posted by , from UK on 25 Feb 2018

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Comment from Hotel Management

1 Mar 2018 by Hotel Management

Dear Guest, First of all thank you for sharing your vacation experience. We are very happy that you had a great stay with us. We hope to welcome you soon again in your "second home" SENTIDO Mamlouk Palace Resort With best regards, The hotel management

5 out of 5

Fabulous holiday

Pros: Great staff good food ,entertainment.
Cons: The drink but can't complain as all inclusive it would make it unaffordable to have branded sprites and you can purchase brand bottles from the bar if
Location: You have some local shops just across the road and a shopping mall a bit further on all with in walking distance.
On arrival greeted with a drink,formalities out of the way shown to our room 16105 ground floor opposite the cold pool bar handy for a drink at the end of the day so thank you to Mohamed who had a hot chocolate waiting for my wife each day. The rooms are large with a walk in shower plenty of hot water any time of the day, comfy beds tv ours never got switched on as we did not have time as we spent so much time with the other guests have a bloody good time from breakfast until the early hours.The main restaurant has plenty to choose from so you can always find some thing to you liking ,I would just like to say to Yasser the restaurant/ bar manager A big thank you from all of us and to all your staff who made our stay so wonderful,lim sorry I can't remember all their names but you know the ones who really went out of there way to look after us please pass on our thanks. One of the pools is heated we spent most of our time ther as the bar was close by and you can also get alight lunch there so no need to walk up to the main restaurant.where ever you go you will see Yasser walking round making sure you have every think you need every hotel needs one like him. Tha animation team are brilliant, Denis Sandra Lucy Natalie And finally Medo but to name a few a grate team who get you involved from darts to water aerobics and then at night in the bar getting you taking part in activities from dancing to music quizzes,couldn't ask for a better entertainment team.

Posted by , from Holand on Sea on 4 Dec 2016

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Comment from Hotel Management

16 Dec 2016 by Hotel Management

Dear Mr. William, Thank you very much for your amazing feedback, we are pleased to see that our staff went out of their ways to please you and your family. It is a great pleasure to have guests such as yourself in our resort who are treating our staff in the most kind ways. We hope to have the honor to welcome you again and make your stay even better than the last one With best regards, The hotel management

5 out of 5
Sauber, umweltfreundlich, gute Ausstattung, feines Essen und sehr freundliches Personal

Posted by on 24 Apr 2023

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Comment from Hotel Management

31 May 2023 by Mohamed Hassan

Dear Valued guest kim, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

4 out of 5
wir waren sehr zufrieden, ausser das Gym ist einwenig in die Jahre gekommen.

Posted by on 8 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Mohamed Hassan

Sehr geehrter Gast, viele Grüße von SENTIDO Mamlouk Palace Resort, zunächst einmal vielen Dank, dass Sie sich für unser Hotel entschieden haben, um Ihren Urlaub zu verbringen und einen Teil Ihrer geschätzten Zeit damit zu verbringen, Ihre Urlaubserlebnisse mit uns zu teilen. Wir haben Ihre Kommentare bereits an das Management weitergeleitet, um die erforderlichen Maßnahmen zu ergreifen. Wir freuen uns, Sie in Ihrem zweiten Zuhause begrüßen zu dürfen. SENTIDO Mamlouk Palace, Mit freundlichen Grüßen, Hotelmanagement

5 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Mohamed Hassan

Dear our valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

3 out of 5
zu wenig sonnenliegen am schatten. wir mussten um 5uhr aufstehen um am schatten zu liegen.

Posted by on 22 Jul 2019

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About the Sentido Mamlouk Palace Resort - All inclusive

Location 20 Km Safaga Road, Hurghada,

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and select beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Children's club

Not included

  • Room service
  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Kids club included
  • All meals included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic drinks included)
  • Spa/beauty facilities and services not included
  • All on-site activities, and facilities and equipment included
  • Room service not included

Property Features

Sunrise Sentido Mamlouk Palace is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunrise Sentido Mamlouk Palace, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, outdoor tennis courts and a health club. Smoking is allowed in designated areas at this 5-star Hurghada property.

  • 530 guestrooms or units
  • 3 levels
  • 19 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • Conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Sunrise Sentido Mamlouk Palace offers 530 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Hurghada property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Shahrzad – This restaurant specialises in international cuisine and serves breakfast and lunch.

Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Manzoku – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Nasaya Lounge – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, 2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the health club or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Horse riding nearby
  • Playground on site
  • Surfing/bodyboarding on site
  • Boat tours on site
  • Surf lessons - on-site
  • Scuba diving on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Sunrise Sentido Mamlouk Palace

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Cash deposit required
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mamlouk
  • Mamlouk Palace
  • Mamlouk Palace Resort
  • SENTIDO Mamlouk
  • SENTIDO Mamlouk Palace
  • SENTIDO Mamlouk Palace Hurghada
  • SENTIDO Mamlouk Palace Resort
  • SENTIDO Mamlouk Palace Resort Hurghada
  • SENTIDO Palace Resort
  • Sunrise Mamlouk Palace Hotel Hurghada
  • Sunrise Mamlouk Palace Hurghada

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.