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3 May 2019 by Hotel Team
Dear Guest, Thank you so much for taking time to review our hotel. We are glad that you ha great stay with us and did enjoy your time at beach and pool. We are looking forward to your next stay. Regards, Your Hotel team
3 Nov 2017 by General Manager
Dear Mr. Hassan, Thank you very much for taking time to share your holiday experience and for your kind feedback. We are glad that you enjoyed your stay with us. We would like to apologize in case of any inconvenience you had to face while using our wifi. We would like to highlight that the “wifi improvement program” is ongoing right now so we do hope to have the pleasure of welcoming you again so that you will definitely see and feel the difference. With best regards, Thomas Huth
22 Sep 2024 by L'équipe de direction du Steigenberger ALDAU Beach
Cher client,Merci d'avoir pris le temps d'écrire à notre sujet sur ce forum. Ce fut un plaisir de vous accueillir au Steigenberger ALDAU Beach Hotel.Nous sommes vraiment ravis de savoir que vous avez passé un séjour confortable et relaxant à l'hôtel et que nous avons, en tant qu'équipe, répondu à toutes vos attentes et plus encore. Merci d'avoir apprécié notre hospitalité, nos installations et surtout notre joyau, le personnel.En attendant, nous sommes impatients de vous accueillir à nouveau dans votre deuxième maison, le « Steigenberger ALDAU Beach Hotel », dans un avenir pas si lointain.Une fois encore, merci beaucoup pour votre précieuse recommandation.Cordialement, vôtre
24 Jun 2024 by The Steigenberger ALDAU Management Team
Dear Ms. Sandra,We would like to thank you very much for your excellent rating on Expedia and your great praise in all areas, and we would like to express our joy at how satisfied we were able to make you.Such positive feedback is our greatest incentive to continue working like this and to delight our guests.Your rating with all the details is also the best guide and recommendation for those who are still hesitant about finding their next holiday destination.The entire team is already waiting to welcome you back soon.With kind regards,The Steigenberger ALDAU Management Team
3 May 2024 by Steigenberger ALDAU Beach management team
Dear Ms. Tania,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel.We are pleased to hear that we could exceed your expectations during your stay.We will pass on your compliments to our staff members, which is the best motivation we can offer! May we thank you for taking the time to post these comments.An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service. Guest satisfaction is our number one goal and there is nothing better than achieving that! The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.With best regards,
1 Apr 2024 by Steigenberger ALDAU Beach Hotel management Team
Dear Mr. George, Greetings from Steigenberger Aldau Beach Hotel. Thank you for taking the time to provide a rating, your review is valued greatly and it helps us maintain an excellent standard of service to our customer. Tank you for trusting us! We assure you that our top priority is guest satisfaction, and our goal is to satisfy each and everyone of them to our best ability and we're looking forward to see you again in our hotel.
18 Mar 2024 by Thomas Gassner General Manager
Dear Thierry,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel.We are pleased to hear that we could exceed your expectations and that you liked our hotel.We wish to see you soon again!With best regards,
4 Mar 2024 by Thomas Gassner General Manager
Dear Arian,Thank you very much for your nice review after your stay at our Steigenberger ALDAU Beach Hotel.We are pleased to hear that we could exceed your expectations and that you liked our hotel.We wish to see you soon again!With best regards,
15 Apr 2023 by Steigenberger ALDAU Beach Hote
Lieber Benjamin, wir möchten uns für Ihr Feedback bedanken und wir versuchen unser Bestes an der Kritik zu arbeiten. Wir freuen uns jedoch, dass Sie eine tolle Zeit bei uns hatten und freuen uns Sie bald wieder zu begrüßen und von unseren Verbesserungen überzeugen zu können. Ihr Steigenberger ALDAU Beach Hotel Team
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Steigenberger ALDAU Beach Hotel is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Steigenberger ALDAU Beach Hotel, where you can play a round of golf at the golf course and cool off in one of the 2 outdoor swimming pools. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 5-star Hurghada hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Steigenberger ALDAU Beach Hotel offers 400 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Tamarind – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Bwala Pool Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tanga Beach Restaurant – This beach restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Karibu Lobby Lounge – On-site lobby lounge. Open 24 hours. Open daily.
24-hour room service is available.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a steam room.
Guests aged under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in an "Egyptians and Residents Only" room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided.
Steigenberger ALDAU Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the restaurants and bars.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
