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Sonesta Hotel Ibague

3.5 star property

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Photo gallery for Sonesta Hotel Ibague

Rooftop terrace
Porch
Business Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • Gym

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • La Kueva Escalada Bajo Techo
    ‪3 min drive‬
  • Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Jardin Botanico San Jorge
    ‪5 min drive‬
  • Ibague (IBE-Perales)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Hotel Estelar Altamira

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (614)
The price is €77
for 1 night
for 1 night
7 Mar - 8 Mar
Hotel Estelar Altamira

About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Sonesta Hotel Ibague offers 91 accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Ibague. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from La Kueva Escalada Bajo Techo and 5 minutes from Manuel Murillo Toro Stadium
  • Airport shuttle service available for a fee
Sonesta Hotel Ibague offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Ibague. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ibagué hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10 AM.
Sonesta Hotel Ibague has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to March 20 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 1 February 2025 to 15 May 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Ibague

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 454 reviews
Rating 8 - Good. 95 out of 454 reviews
Rating 6 - Okay. 14 out of 454 reviews
Rating 4 - Poor. 10 out of 454 reviews
Rating 2 - Terrible. 13 out of 454 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sonia

Stayed 7 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great service. Food at the hotel is very good!
Stayed 4 nights in Nov 2024

10/10 Excellent

oscar, Woodhaven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nices
Stayed 2 nights in Oct 2024

10/10 Excellent

Orisson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Orisson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a suggestion regard to the breakfast. Everything is great, but as a buffet breakfast, they should add a station of a omelette on time. the guest could suggest what they want from a couple side as:, jam, veggies, cheese. just s small one warm starion.it will be great for the guests. if a special costs for this they would let know the guest and they can decide.
Stayed 1 night in Oct 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Maryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed, kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Good breakfast with plenty of options. Location very good, attached to a mall with plenty of restaurants nearby. Public areas in need of an update.
Stayed 1 night in Aug 2024

10/10 Excellent

ANDRES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Ibague is our favorite choice when visiting Ibague. Very convenient location within the Aqua mall, the hotel rooms are nicely appointed and comfortable, the breakfast is great and the staff always very welcoming and attentive!
Stayed 2 nights in Aug 2024

8/10 Good

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Stayed 2 nights in Jul 2024

10/10 Excellent

Offir

Liked: Cleanliness, staff & service, property conditions & facilities
Es hermosa, y muy confortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A very great hotel
Stayed 9 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

HERMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio del personal, Muy amables y sonrientes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto De

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is where we stay whenever we are in Ibague. Most of what we need is within walking distance. Great service and Excellent Staff. We highly recommend this place. This time we were here 21 Nights.
Stayed 17 nights in May 2024

8/10 Good

Alexandre Dos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and nice location everything is close to shopping areas and restaurants
Stayed 5 nights in May 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in Ibague
Stayed 3 nights in Apr 2024

8/10 Good

Nelson

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms were a bit small. The staff was extremely friendly and had great customer service. The only issue was cleanliness ( stains on the floors, that could have easily mopped up), and a few bugs. Beside that everything was in walking distance, and there was a great supermarket downstairs.
Stayed 4 nights in Mar 2024