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Hostal Santa Fe 1

3.0 star property

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Photo gallery for Hostal Santa Fe 1

Fireplace
Terrace/patio
Front of property
Interior detail
Traditional Double Room | 20 bedrooms, down duvets, memory-foam beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
ROCA 7-34, GARCIA MORENO, Otavalo, IMBABURA, 100450
  • Plaza de Ponchos
    ‪2 min walk‬
  • Peguche Waterfall
    ‪6 min drive‬
  • El Lechero
    ‪8 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪112 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | 20 bedrooms, down duvets, memory-foam beds, desk

Traditional Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Double Room, City View

Traditional Double Room, City View | 20 bedrooms, down duvets, memory-foam beds, desk

Traditional Double Room, City View

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | 20 bedrooms, down duvets, memory-foam beds, desk

Traditional Triple Room, 3 Single Beds

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Quadruple Room, Multiple Beds

Traditional Quadruple Room, Multiple Beds | 20 bedrooms, down duvets, memory-foam beds, desk

Traditional Quadruple Room, Multiple Beds

  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Hostal Santa Fe 1

Hotel in Otavalo with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hostal Santa Fe 1 offers 22 accommodations, which are accessible via exterior corridors and feature free newspapers and free toiletries. This accommodation has separate sitting areas and includes day beds and desks. Memory foam beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

During your stay at Hostal Santa Fe 1, you're just a quick walk from Plaza de Ponchos. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Plaza de Ponchos and 5 minutes on foot from Galeria Gabriel Ceballos Ulloa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Hostal Santa Fe 1. For a fee, parking is available.

This 3-star Otavalo hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hostal Santa Fe 1 has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 4 per night)
  • Extended parking on site (USD 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 4.00 for adults and from USD 4.00 for children
  • Covered self-parking fee: USD 4.00 per night
  • Extended parking fee: USD 4.00 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

HOSTAL SANTA FE 1 Hotel Otavalo
HOSTAL SANTA FE 1 Hotel
HOSTAL SANTA FE 1 Otavalo
Hostal Santa Fe 1 Otavalo
Hostal Santa Fe 1 Hotel
Hostal Santa Fe 1 Otavalo
Hostal Santa Fe 1 Hotel Otavalo

Hostal Santa Fe 1 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable beds. Hot shower. Wifi. Simple delicous breakfast. Convenient to leave luggage at storage while shopping at the market. Local bus stops close by to take to Peguche waterfalls or bus terminal.
Stayed 1 night in Aug 2024

6/10 Okay

SOFIA

Stayed 1 night in May 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very cute place in a really good location, with a lot of cute decor character as well. The restaurant connected to it had really good food at great prices, their Pizza was unexpectedly GOOD. Glad we stayed here.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Harvie L

Stayed 2 nights in Dec 2023

8/10 Good

manuel, lawrenceville

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

DIEGO, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Good breakfast. Friendly and helpful staff. Well located and price per night was reasonable.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room with comfortable beds. Location is close to market. Onsite parking is free and secure. Staff speak very little English. Bring a paper copy of your confirmation as they had troubles locating our reservation. Free breakfast was at neighboring restaurant - you get the basic American option (eggs, toast, etc.).
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rustic style woodwork, bright colors of the walls, authentic decor, natural lighting, and comfortable rooms and common areas. Staff were very nice, helpful, friendly. Towels were worn out but condition of all else was excellent.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great price, Excellent service, vey kind and polite personnel, nice building, and confy rooms. Only thing I would have liked to be better is the bathroom. Too small, specially for foreign visitors
Stayed 1 night in Jul 2019

8/10 Good

ANA

Stayed 1 night in Nov 2024

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD ACCOMODATIONS FOR THE MONEY
Stayed 3 nights in Nov 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Teniendo en cuenta el precio de la estadía que es un hotel de 2 estrellas, es una excelente propiedad por el precio
Stayed 1 night in Oct 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Otavalo. The decoration in the hostal is really pretty, we liked it, our room was cosy. The personal were always available and helpful. Food was really good. The hostal is really well situated, you can walk around the center, easy to go get a bus too. Thank you very much. It was amazing:)
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeanette

Stayed 4 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Definitivamente volveria
Stayed 1 night in May 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who run this hostel are very friendly and helpful! If we visit Otavalo again, we'll definitely stay there.
Stayed 2 nights in Jan 2024

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2023

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Fabiola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Es acordé al precio, lugar sencillo para hospedarse a un bajo costo, limpio, lo único malo es que no respetan los términos de la reservación con Expedia, incluso se molestaron porque Expedia me dio un precio más bajo y no me querían respetar los costos ni tampoco incluirme el desayuno, siendo que lo había pagado, ya molestos me respetaron el precio y de la nada me cobraron el estacionamiento, cómo para compensar en costo señalando que el estacionamiento tenis un costo diario y por día, además incluso señalando que si no estaba de acuerdo ya no encontraría hotel en otro lugar de otavalo por la hora y porque había fiesta, lo que ocasiono un chek in desagradable
Stayed 2 nights in Sep 2022

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour de 2 nuits et personnel accueillant - bien situé dans la ville .
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019