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Mum Resort Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mum Resort Hotel

Lobby lounge
Family Suite | Desk, free WiFi, bed sheets
Bar (on property)
Family Suite | In-room dining
Lobby lounge

Reviews

3.0 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
CMS Bulowoza Road, Off A109 Road, Iganga
  • Nile River Explorers
    35 min drive
  • Jinja Golf Club
    36 min drive
  • Source of the Nile River
    39 min drive

Room options

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About this property

Mum Resort Hotel

Hotel in Iganga with 24-hour front desk and restaurant
A restaurant, a bar/lounge and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Mum Resort Hotel offers 42 accommodations with complimentary bottles of water and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

You'll find features such as free WiFi in public areas, plus a restaurant and a bar at Mum Resort Hotel.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 19 miles (30.6 km) from Lake Victoria and 20.8 miles (33.5 km) from Uganda Railway Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mum Resort Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Iganga hotel.

Mum Resort Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Mum Resort Hotel Iganga
Mum Iganga
Mum Resort Hotel Hotel
Mum Resort Hotel Iganga
Mum Resort Hotel Hotel Iganga

Mum Resort Hotel Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

3.0/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

2.6/10

Eco-friendliness

Reviews

2/10 Terrible

richard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly managed
Alice and the rest of the staff were amazing . The place is full of holes in the walls and not kept very clean in rooms . Sheets not changed for 8 days . The advertise complimentary water then when you check out bill you for it . Alice is the best and she is world class . Mums Resort deserves 0 stars .
Stayed 8 nights in Oct 2022

6/10 Okay

Lonzie

Business traveller
Liked: Staff & service
Held at gun point
The staff was awesome, but because of the manager being arrogant and not knowing how to retrieve payment from virtal credit card. He held us hostage by gun point and would not allow us to leave the hotel for 3 hours until investigator came in told the guard and staff to release us or he would be put in jail. I will NEVER return to this site.
Stayed 13 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property claimed that they did not use Expedia services and insisted that we pay again using cash. The place was very run down. They showed us a room. It had carpet. It smelled horrible. Showed us a second room and someone had just checked out of it. Ended up leaving and not staying.
Stayed 2 nights in Aug 2021

2/10 Terrible

Fred, Lexington, KY

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked absolutely nothing! I’ve stayed here several times before and it has really gone downhill. I also did not like the fact that they refused to accept that I had paid for my stay when I booked with Expedia. They made me pay again and said that they did not honor Expedia reservations nor did they even have an account with Expedia. I later found out from my local host that this hotel has done this same thing to other people. This hotel deliberately tried to cheat me! Expedia should remove their account. DO NOT STAY HERE!
Stayed 6 nights in Dec 2019