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The Dilkhusa Grand Hotel By Compass Hospitality

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dilkhusa Grand Hotel By Compass Hospitality

Property grounds
Exterior
Property grounds
Reception
Iron/ironing board, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Wilder road, Ilfracombe, England, EX34 9AH
  • Ilfracombe Beach
    4 min walk
  • Ilfracombe Harbour
    9 min walk
  • Verity Statue
    12 min walk
  • Swansea (SWS)
    206 min drive

Room options

View all photos for Double Room, Garden View

Iron/ironing board, bed sheets

Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Iron/ironing board, bed sheets

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Garden View

Iron/ironing board, bed sheets

Twin Room, Garden View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Iron/ironing board, bed sheets

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, bed sheets

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Garden View

Iron/ironing board, bed sheets

Family Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Dilkhusa Grand Hotel By Compass Hospitality

Hotel in Ilfracombe with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dilkhusa Grand Hotel By Compass Hospitality offers 98 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Dilkhusa Grand Hotel By Compass Hospitality. During your stay, you're just a quick walk from Wildersmouth Beach. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Just a 3-minute walk from Wildersmouth Beach and 4 minutes on foot from Ilfracombe Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 3.5-star Ilfracombe hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
The Dilkhusa Grand Hotel By Compass Hospitality has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.95 for adults and GBP 4 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.95 for adults and from GBP 4 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Dilkhusa Grand Hotel Ilfracombe
Dilkhusa Grand Hotel
Dilkhusa Grand Ilfracombe
Dilkhusa Grand
The Dilkhusa Grand Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Ilfracombe
The Dilkhusa Grand Hotel By Compass Hospitality Hotel Ilfracombe

The Dilkhusa Grand Hotel By Compass Hospitality Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 309 reviews" "
Rating 8 - Good. 112 out of 309 reviews" "
Rating 6 - Okay. 58 out of 309 reviews" "
Rating 4 - Poor. 37 out of 309 reviews" "
Rating 2 - Terrible. 23 out of 309 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gareth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All in all an ok stay, breakfast was great. Room was small but all ok. Staff were friendly and helpful. Main complaint was that no main bar area open, small lounge open and the staircase on our floor smelt or urine which was very off putting on arrival. At a guess I would say this would be down to the amount of dogs in the hotel on high floors
Stayed 1 night in Sep 2024

8/10 Good

Ellie

Liked: Staff & service
Cheap and pet friendly stay
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a old style hotel. Our room was fine and what we thought we had booked is what we got. Looks like some updating is taking place. This is not 5 star, so anyone who thinks so and then comments are just putting this hotel down.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

8/10 Good

Stan

Travelled with partner
Liked: Property conditions & facilities
Very good value well located accommodation
Stayed 2 nights in Sep 2024

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, dining area was good a staff helpful, very nice stay, we will be going again.
Stayed 3 nights in Sep 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Tiny wash basin, shower small and dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and budget hotel. Location is within easy walking distance to the town. Parking is very tough however easy to pull up outside, unload and then find some alternative parking (we used the car park alongside Aldi). Staff are all very friendly. Hotel is a little run down - rooms etc - but for this price, we were very happy.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel HELL with horrible host
The room is out of hot water and the shower tray is clogged. I ask the front desk for a fix or change of room at 11:00pm but the night shift manager said he cannot help, cannot change the room because he cannot access the system. I believe it is a lie. And he asked me to wait till the next day 07:30 when the General Manager is on duty. And he suggest me to have a bath tomorrow. I insist to have the GM for help and the night shift manager threatened me that if I wake her up, she will tell me to pack up !!. I insisted to have her help cos I am desperate. When the GM showed up, what she said is totally disappointed. The help / advice she provided are 1) Blamed me for waking her up at 11:30. But technically it is not me who woke her up. It is her night shift manager woke her up because he could not handle the issue. 2) packed up and go and she will refund me 3) come back at 07:30am but the fixing of hot water supply is not guaranteed 4) A change of room is not guaranteed on the next day. So, I just pack up and stay at another hotel
Clogged shower tray
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

6/10 Okay

vivien

Disliked: Property conditions & facilities
looks very tired could do with a bit of up dating coat of paint room was small but ok. breakfast was really good staff was very friendly
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Disliked: Cleanliness, room comfort
Great rates but room for improvement
Checked in, went to room someone already in there. Reception quickly apologised and 20 minutes later found us a room. Room fine but bed very uncomfortable and cobwebs in windows.Breakfast was really good but quality of coffee was weak and tasteless.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
We had a couple of maintenance issues with the bathroom. The shower holder was loose, and the lighting was minimal, only 1 of the 3 bulbs were working. As a result of the poor lighting, the cleaning staff failing to clean the shower properly. Due to the lack of maintenance staff in the evening, I assisted in the replacement of one of the bulbs, as the concierge would have needed a step ladder to do it. However, despite these challenges, we had a great time, the staff were exceptional, very friendly and helpful, and the biggest plus for us was they were pet friendly. The night concierge was particularly friendly and extremely generous toward our Border Collie, Bodger, who in turn appreciated all the treats. With a bit more investment in the fabric of the building, both internally and externally, the proprietor will have a great little business on their hands.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sam

Disliked: Cleanliness, property conditions & facilities
Hotel is disgusting, carpets in the rooms look like they haven't been cleaned in years with stains everywhere. Bed very uncomfortable. Damp stains in the roof. Much of the hallways look like they are falling apart. Everywhere in the hotel stinks of mould and damp. Overall disgusting and very disappointing. Photos look amazing… rooms look nothing like this
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Close to tunnels beaches.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Great blonde lady working at the front desk
The place is exactly what it says on the tin and the price reflects what you get. I would say that the blonde lady on the front desk is an angel and most helpful to me flying in from Barcelona for a wedding at tunnels beach. She is the best.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Very noisy throughout the night , doors banging toilet flushing in room above was very loud . Could do with some serious sound proofing ! Staff I encountered were very polite and friendly .
Stayed 1 night in Aug 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
This was our 2nd visit and one of the receptionists recognised us. We were treated well. All staff were friendly and helpful. Room was pleasant although this time we had a view of the backyard. Only criticism is that a large coach party arrived on the Monday, and as thete is only one very small lift we were unable to use it as it was full of cases.
Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I cannot fault the friendly, helpful staff; the hotel is lovely with bars and dining and is close to the beach and harbour. The room was great, with probably the comfiest bed, tea and coffee facilities, TV and a small table and chairs. However, as a 62-year-old male, I have to be honest: I was a little disappointed with the en suite bathroom; it was a little tired, had no fixed shower and had a small continental bath. Set this aside I would recommend this hotel as it offered good value for your money
Stayed 1 night in Sep 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was very rundown
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely destination right by beach and short walk to harbour
Stayed 2 nights in Aug 2024