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Hotel Arctic

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arctic

Panoramic Cabin | Desk, laptop workspace, blackout curtains, soundproofing
Flat-screen TV
View from property
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Room service
  • Gym

Explore the area

Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Ilulissat Harbour
    17 min walk
  • Knud Rasmussen Museum
    2 min drive
  • Ilulissat Hospital
    3 min drive
  • Ilulissat (JAV)
    3 min drive

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Junior Double or Twin Room

  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Premium Double or Twin Room

  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double or Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Cabin

Panoramic Cabin | Desk, laptop workspace, blackout curtains, soundproofing

Panoramic Cabin

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Double or Twin Room

  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel Arctic

Eco-certified hotel with 2 restaurants and free breakfast
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hotel Arctic offers 95 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Ilulissat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Arctic, you'll be within walking distance of Ilulissat Harbour. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Knud Rasmussen Museum and a few minutes from Ilulissat Harbour
  • Free airport shuttle service
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. A fitness centre, a library, and a terrace are also featured at the eco-certified Hotel Arctic. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ilulissat hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hotel Arctic has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 550.0 per day.
  • Cots (infant beds) are available for DKK 400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: DKK 400.0 per day
  • Rollaway bed fee: DKK 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Hotel Arctic offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Hotel Arctic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Carol

I have tried four times now to tell you that I tried to cancel this reservation through Hotels.com and with the Hotel Arctic. Our flight to Greenland was cancelled and we are not scheduled to get there until midnight tonight. This is all out of our control because Icelandair just cancelled with no clear explanation.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arctic is perched on a cliff overlooking Disko Bay. The views and stunning and staff was unbelievably accommodating. The rooms were clean and comfortable. The best part was the restaurant. Had one of the best meals of me life with fresh salmon and reindeer. My only negative was the other guests at the hotel - they were quite rude and once they realized I could not speak Danish they openly insulted me (unfortunate for them because I can understand it). I’m not sure if it was because its a holiday this weekend but I did not enjoy the way they behaved.
Stayed 1 night in Apr 2022

6/10 Okay

Klaus

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Mahamane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue depuis la chambre, très bon petit déjeuner, personnel attentionné, esthétique du batiment
Stayed 1 night in Aug 2024

6/10 Okay

Heidi Cordt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smuk udsigt men mangelfuldt værelse
Havde booket panorama cabins. Fantastisk udsigt men meget lille badeværelse og ingen plads til at pakke sit tøj ud. Ikke de ekstra penge værd i fht et andet værelse.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristian

Stayed 1 night in Jan 2024

10/10 Excellent

Flemming

Stayed 1 night in Sep 2023

6/10 Okay

Kristine

Stayed 1 night in Jun 2023

6/10 Okay

Emanuela

Travelled with group
Liked: Staff & service, property conditions & facilities
Struttura carina un po’ fuori mano. Non all’altezza di 4 stelle. Abbiamo dormito 5 notti e non hanno mai cambiato le lenzuola e la pulizia delle camere era un po’ sommaria
Stayed 5 nights in Apr 2023

8/10 Good

Hanne Damgaard

Liked: Staff & service, property conditions & facilities, room comfort
Dejligt hotel
Et fantastisk hotel - godt beliggende - flot udsigt. Fine værelser Glemte dog rengøringen nogle dage/gjorde ikke ordentlig rent
Stayed 5 nights in Apr 2023

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Esbern Frederik

Stayed 1 night in Mar 2023

10/10 Excellent

Makka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Pernille

Stayed 1 night in Aug 2022

4/10 Poor

Christoph

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Das Restaurant ist nicht sehr ansprechend. Trotzdem ist der Ausblick auf den Gletscher weltweit einmalig und sensationell.
Stayed 3 nights in Aug 2022

8/10 Good

Uvdloriak

Stayed 1 night in Jun 2022

8/10 Good

Karen Møller

Stayed 1 night in Sep 2021

10/10 Excellent

Daisy

Stayed 1 night in Aug 2021

8/10 Good

Martin Høeg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med venligt personale
Fantastisk kulisse på et rigtig godt hotel.. Vi kommer gerne igen, næste gang vi skal være i Ilulissat :-)
Stayed 1 night in Aug 2021

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Tukummeq L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Per Buhl

Stayed 1 night in Jul 2021

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Godt hotel - et af de bedste i Grønland
Dejligt ophold på et godt hotel. Savner et større fitness, men ellers godt.
Stayed 1 night in Nov 2020

4/10 Poor

Michala Laage

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020