The property was nice, but issues started immediately. My daughter stepped on a rusty fishing hook left on the pool deck, and the property manager’s response was, 'Go to the hospital,' with zero concern for her well-being.The pool heater didn’t work, which was a key reason we booked this property in November. Despite following their instructions, the manager treated us like we couldn’t read. They initially called a fake pool company that claimed it was working, wasting two days. When the real pool company finally came, they discovered a bad sensor and had to order a part. By the time it was fixed, three of our six days were ruined, and the kids couldn’t use the pool.The owner refused to respond when we asked for compensation, and the house was poorly stocked with basics like toilet paper, trash bags, and laundry soap. When supplies were brought, it was barely enough, forcing us to ration for the rest of the trip.Their rude behavior and lack of care made what should have been a fun beach vacation completely frustrating. We spent a lot of money on flights, a rental car, and this rental property, only to leave feeling let down and angry.