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Best Western Plus Indianapolis NW Hotel

2.5 star property

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Photo gallery for Best Western Plus Indianapolis NW Hotel

Exterior
Terrace/patio
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
7220 Woodland Drive, Indianapolis, IN, 46278
  • SportZone
    ‪4 min drive‬
  • Eagle Creek Park
    ‪4 min drive‬
  • St. Vincent Indianapolis Hospital
    ‪8 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Wyndham Indianapolis Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (958)
The price is €103
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Wyndham Indianapolis Airport

About this property

Best Western Plus Indianapolis NW Hotel

Indianapolis hotel in Pike with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Plus Indianapolis NW Hotel gets high marks from our customers. During your stay, you'll be close to SportZone. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes by car from Indianapolis Motor Speedway and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee
Best Western Plus Indianapolis NW Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 764 square feet (71 square metres) and includes conference space. The business-friendly Best Western Plus Indianapolis NW Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 764 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Northwest
Best Western Plus Indianapolis NW
Holiday Inn Express Northwest Park Hotel Indianapolis
Holiday Inn Express Northwest Park Indianapolis
Holiday Inn Express Northwest Park Hotel
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Best Plus Indianapolis Nw
Best Western Plus Indianapolis NW Hotel Hotel
Best Western Plus Indianapolis NW Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Hotel Indianapolis

Best Western Plus Indianapolis NW Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1009 reviews
Rating 8 - Good. 259 out of 1009 reviews
Rating 6 - Okay. 111 out of 1009 reviews
Rating 4 - Poor. 59 out of 1009 reviews
Rating 2 - Terrible. 83 out of 1009 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tae Kyoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was far but it was ok
Stayed 1 night in Nov 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVE THIS PROPERTY!! Super clean super nice staff great amenities great area !! Just super super super
Stayed 1 night in Nov 2024

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great room was clean and the breakfast was good! 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, property conditions & facilities
Staff are not there after 10. I got there from a party like at 1 AM and a random guy inside the hotel tried to talk to me and asked if he could go to my room. I did not feel safe.
Stayed 1 night in Oct 2024

6/10 Okay

Greer

Only parts of the breakfast bar were put out. Emergency exit door in stairwell was stuck open for at least three hours without staff knowing or doing anything.
Stayed 1 night in Nov 2024

10/10 Excellent

Tekikki, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
I was a bit disappointed with breakfast. Breakfast was not available at 6am as stated. The staff were still putting out food at 6 and we had to wait to begin. There were 2 large groups staying and it created a large line to get our breakfast. Also, staff were not refilling food as it ran out and we had to ask to have it filled. Once we got our food it was decent tasting.
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and we were able to check in a little early. Breakfast around 9 was beginning to shut down and was out of options.
Stayed 1 night in Nov 2024

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
It was good but understaffed. Full hotel with only one agent. Lots of waiting.
Stayed 1 night in Oct 2024

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Everything was good, really clean, super nice cleaning staff. Though the pool area was super dark. A whole bunch of can lights were off, which made the me assume the pool lights weren’t even on to begin with. Went to ask at the front desk and they said that’s how bright it would get cause the lights needed to be replaced by staff. Noticed a second staff went after me to take a look a he said “damn it is real dark in there”… I think that’s a huge safety hazard bc of how dark it’s in there w almost over half can lights off. Someone could be drowning and people won’t be able to tell as easy.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Pros: Professional staffs, room was clean and beds were comfortable. Cons: Need a clear sign at hotel parking entrance from the street. No comments: I did not wait for the breakfast, had to leave early, I have no comments on breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
eh
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is easy to access and well laid out. The rooms seem to be very clean with all the standard amenities. The staff were incredibly friendly and helpful! Check-in was a breeze. Shortly after getting to our room, we found that our toilet didn’t flush. Maintenance was gone for the day, but despite being sold out, the front desk employee was able to find us a new room. We had issues with the key cards for the new room, but this employee was there in an instant with new cards for us. He was very accommodating and friendly when helping us with this issue, and we are grateful to have received amazing service from such a stellar employee.
Stayed 1 night in Nov 2024

8/10 Good

Bethany

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Meh
Our stay was average. The service was decent. The bed was comfortable and the room was clean. Upon entering the hotel, it smelled strongly of marijuana (and that was consistent throughout our stay, each time we entered the lobby area).
Stayed 1 night in Nov 2024

10/10 Excellent

Tekikki, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. Could be quieter.
Stayed 1 night in Nov 2024

8/10 Good

Christine

Travelled with family
Liked: Staff & service, amenities
This hotel was nice, relatively clean and comfortable. Check in was quick and easy. We had a handicap room even though we did not need or request it, so the shower was difficult to use and not ideal. Other than that, we enjoyed our stay and would return.
Stayed 1 night in Nov 2024

10/10 Excellent

zoran

Liked: Cleanliness, property conditions & facilities
clean room
Stayed 1 night in Nov 2024

4/10 Poor

Amber

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures make this property look brand new. It is in fact very outdated, not so much dirty. The rooms are terribly cramped with oversized furnishings instead of sleek designed pieces to enhance the room size. I’ve never been to a best western that was this run down, my expectations for a best western “plus” were a little higher considering this is a “plus”. Neither my expectations or standard for a basic hotel were met.
Stayed 2 nights in Nov 2024