Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Property amenity
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
1152 N White River Pkwy West Dr, Indianapolis, IN, 46222
  • Riley Hospital for Children
    ‪18 min walk‬
  • White River State Park
    ‪20 min walk‬
  • IU Health University Hospital
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

Studio Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Suite, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

Hotel with free parking, near Indianapolis Zoo
Along with a 24-hour fitness centre, this hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel offers 142 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with satellite channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel. During your stay, you'll be within walking distance of White River State Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from White River State Park and a few minutes from Indiana University-Purdue University Indianapolis
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 900 square feet (81 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District
Candlewood Suites Medical District
Candlewood Suites Medical District Hotel
Candlewood Suites Medical District Hotel Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District Hotel
Candlewood Suites Mecal Distr
Candlewood Suites Indianapolis Downtown Medical District

Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews" "
Rating 8 - Good. 281 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 22 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Constantine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Davian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel was clean and great location. Staff friendly
Stayed 1 night in Oct 2024

10/10 Excellent

AzJuan

Stayed 1 night in Oct 2024

10/10 Excellent

Atchley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very nice and clean suites.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property was ok, had a weird smell. Only one elevator worked, gym was mostly broken and in a dingy basement. Parking was really rough. Overall the room was good, ac didn’t work well. The staff is the real problem, night desk clerk was just not nice or pleasant. When I had an issue she told me to get over it. When I tried to address in the morning with the manager I was ignored. Get new staff, finish your renovation, fix your elevators and you will have a nice hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean...ok stay for 1 night
Rooms were large, clean and comfortable. Rooms had kitchenettes, so if i had to stay for an extended period of time, it would be a good option. I experienced some staff that were friendly and helpful, but others were very unprofessional. The property is dated. The surface stuff was renovated not terribly long ago, but the HVAC is very old and not great at this time of year that gets warm in the day and cool at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaneishia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean. There was literally a human tooth on the ground next to my bed. The recliner chair seemed broken. The place also smelled weird.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i was there to take my granddaughter to rileys so it was short distance for that but we felt like we were in an apartment. It was quite and relaxing
Stayed 1 night in Oct 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were updated and clean, the elevator is super slow, but overall i would stay again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Barbara

Travelled with group
Disliked: Room comfort
From desk lied about #of bathrooms in unit
Nice 2 bedroom apartment style room, but only one bathroom. I called the hotel ahead of time to verify that there were 2 bathrooms and was told there were. There are no 2 bedroom 2 bathroom units in the hotel. Not cool. Two couples on a trip and had to juggle showering and bathroom visits. We wouldn't have booked this room if the hotel had been truthful.
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was luxury and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Haiqing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

4/10 Poor

talaysha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haiqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend n would go back..
Stayed 1 night in Oct 2024