Candlewood Suites Indianapolis East by IHG

2.5 star property

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Reception
Lobby
In-room safe, desk, laptop workspace, soundproofing
BBQ/picnic Area
Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
7040 E. 21st Street, Indianapolis, IN, 46219
  • Children's Museum of Indianapolis
    ‪11 min drive‬
  • Gainbridge Fieldhouse
    ‪13 min drive‬
  • Lucas Oil Stadium
    ‪14 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed, Kitchen

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Candlewood Suites Indianapolis East by IHG

Hotel in Indianapolis with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis East by IHG offers 81 air-conditioned accommodations with DVD players and a safe. LCD televisions come with premium cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Indianapolis East by IHG, you'll be close to Indiana Black Expo Headquarters. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 13 minutes by car from Gainbridge Fieldhouse and 14 minutes from Lucas Oil Stadium
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Indianapolis East by IHG. Limited free parking is available on a first-come, first-served basis.

This Indianapolis hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 150 per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Indianapolis East
Candlewood Suites Hotel Indianapolis East
Candlewood Suites Indianapolis East
Candlewood Suites Indianapolis East Hotel Indianapolis
Candlewood Suites Indianapolis East Hotel
Candlewood Suites Inanapolis

Candlewood Suites Indianapolis East by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 896 reviews
Rating 8 - Good. 293 out of 896 reviews
Rating 6 - Okay. 108 out of 896 reviews
Rating 4 - Poor. 65 out of 896 reviews
Rating 2 - Terrible. 53 out of 896 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Wes

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms were nice. The lobby and hallways were not very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Stayed 2 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Charles

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Holly, Cincinnati

Stayed 2 nights in Mar 2025

2/10 Terrible

Jen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
We checked in late at night and the guy at the desk was very nice. Once we checked in we realized how dirty the room was. The kitchen floor was sticky and the corner of the bathroom floors were covered in dirt and dust. There were earwigs in the sink drain. The next morning we had a cockroach crawling across the kitchen floor. We check out and they were nice to give us our money back so we can go to another hotel.

8/10 Good

Ronald, Canton

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very roomy and was great for working in the room.
Stayed 7 nights in Mar 2025

2/10 Terrible

Juan Carlos

Business traveller
Disliked: Amenities
To Mach for less
Stayed 1 night in Mar 2025

10/10 Excellent

Dallas

Stayed 5 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Customer service clean rooms
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Business traveller
Liked: Staff & service, room comfort
Room was clean, but had a lot of noticeable wear & tear. Also should have included breakfast in the price paid
Stayed 1 night in Mar 2025

2/10 Terrible

Alice

I did not stay at the property because it was no room available. So, I can not rate anything about the property. But I would like my money put back in my account. Expedia took money out of my account for a place I did not stay. They did not have any rooms and Expedia was supposed to had canceled that booking but you did not. Please give me my money back or I am going to sue this company. The property was not terrible but this booking service is terrible.
Stayed 1 night in Mar 2025

6/10 Okay

Alvin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Review

Had an ok experience. Unfortunately we were given a room that was not a king bed. Management did try to accommodate us. The recliner in our room was broken so that was unfortunate and we couldn’t use it
Stayed 1 night in Feb 2025

6/10 Okay

Kim

It was fine
Stayed 1 night in Feb 2025

10/10 Excellent

Noee

Stayed 7 nights in Jan 2025

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great pee usuaL
Stayed 2 nights in Jan 2025

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome stay... looking forward to going back..
Stayed 2 nights in Jan 2025

10/10 Excellent

Latarsha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Oct 2024