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Candlewood Suites Indianapolis East by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Indianapolis East by IHG

Reception
BBQ/picnic Area
Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing
Lobby
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
7040 E. 21st Street, Indianapolis, IN, 46219
  • Children's Museum of Indianapolis
    ‪11 min drive‬
  • Gainbridge Fieldhouse
    ‪13 min drive‬
  • Lucas Oil Stadium
    ‪14 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 2 Queen Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 King Bed, Kitchen

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Studio Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Candlewood Suites Indianapolis East by IHG

Hotel in Indianapolis with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis East by IHG offers 81 air-conditioned accommodations with DVD players and a safe. LCD televisions come with premium cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Indianapolis East by IHG, you'll be close to Eastern Star Church. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 13 minutes by car from Gainbridge Fieldhouse and 14 minutes from Lucas Oil Stadium
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Indianapolis East by IHG. Limited free parking is available on a first-come, first-served basis.

This Indianapolis hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 150 per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Indianapolis East
Candlewood Suites Hotel Indianapolis East
Candlewood Suites Indianapolis East
Candlewood Suites Indianapolis East Hotel Indianapolis
Candlewood Suites Indianapolis East Hotel
Candlewood Suites Inanapolis

Candlewood Suites Indianapolis East by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 891 reviews
Rating 8 - Good. 292 out of 891 reviews
Rating 6 - Okay. 107 out of 891 reviews
Rating 4 - Poor. 65 out of 891 reviews
Rating 2 - Terrible. 52 out of 891 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Always friendly staff and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switch to the 1 bd rm suite oh I must say I love it
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Just love the service
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and desk staff very nice and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased, after reading other reviews
Staff was friendly and stay was very good. Water pressure was great and water was hot. The only thing that was a little off was that the appliances (fridge,heater) made some noise like they were struggling. Function was fine.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with my booking, however the manager was excellent and resolved all my issues. Excellent service.
Stayed 3 nights in Dec 2024

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and service was polite. They did not have the room I booked.
Stayed 1 night in Dec 2024

2/10 Terrible

Susanne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Get the ADA and pest control!
The hotel has two major issues: 1. All bathroom thresholds are raised (even the so-called accessible rooms), which render them inaccessible for travel wheelchairs. 2. Cockroaches.
Stayed 1 night in Nov 2024

10/10 Excellent

Marjorie

Travelled with partner
Liked: Amenities
Extremely clean and in a safe area. Places to eat nearby. Staff was very helpful
Stayed 1 night in Nov 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, lobby and hall had a strange smell and part of the floor in the room was sticky
Stayed 1 night in Nov 2024

4/10 Poor

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The King suite a booked over a month in advance was downgraded to a queen standard room when I checked in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except there was a musty smell in the room. Opened the window for a while and it was gone.
Stayed 1 night in Oct 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but issues with bugs
Booked in 2023 for the Taylor Swift concert. Price was excellent. Overall, the stay was very good. We did have some issues with bugs-not sure what kind. There was no way to close the thicker curtains in our room, 322, and there were very bright lights from a car dealership nearby that shone right into our room throughout the night. It was nice to have a full size refrigerator for our drinks and ice packs.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Chuck

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room as disgusting. The smell was terrible. The tiles in the bathroom were all loose and the bathroom door wouldn’t even shut. Has not been updated in YEARS.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great rest
Stayed 1 night in Sep 2024

10/10 Excellent

Tamera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with lots of dining nearby
Stayed 1 night in Sep 2024

6/10 Okay

orbin

Los empleados abrieran la puerta de mi cuarto a las 8 de la mañana,
Stayed 1 night in Sep 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024