See all properties

Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Meeting facility
Suite, 2 Double Beds (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
123 W Louisiana St, Indianapolis, IN, 46225
  • Indiana Convention Center
    3 min walk
  • Circle Center Mall
    3 min walk
  • Lucas Oil Stadium
    4 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds (Train Car)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Train Car)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Embassy Suites by Hilton Indianapolis Downtown
Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1002)
The price is €677
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Embassy Suites by Hilton Indianapolis Downtown

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel with 2 restaurants, a short walk to Lucas Oil Stadium
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Crowne Plaza Indianapolis-Dwtn-Union Stn offers 273 air-conditioned accommodations with video game consoles and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Indianapolis-Dwtn-Union Stn's great location. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 123 West
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Indiana Convention Center and 4 minutes on foot from Lucas Oil Stadium
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
123 West – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
Taggart's – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 4 August 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1005 reviews" "
Rating 8 - Good. 219 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 43 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge construction project right across parking lot at hotel. $50 valet to park our car two spots down from hotel door. Walking distance to a lot of restaurants was very nice
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It is extremely hard to pull into the hotel because directions are not clear. There were no bell hops to help. Phone wouldn’t work and same with tv had to call for help. Very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
the train cars
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verdeen

Travelled with family
Old railroad station. Nice. Construction next door but not bothered by it. Friendly desk and valet staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Valet parking was unavailable. No big deal normally. Closest parking was nearly a half mile away and more expensive than valet. Raining. Would NOT recommend.
Stayed 1 night in Aug 2024

2/10 Terrible

Phyllis

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Wonderful quiet and was I the perfect location
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Converted RR Station Hotel
Valet parking high ($50/Day) but to be expected in the center of a Capitol city near all the major attractions. Breakfast not much better than the free type at a typical chain hotel but $20 for the buffet and about $25 if ordered through a server. People were great; friendly, helpful and professional. Cool vibe from the RR station conversion. Not an abundance of natural light inside. Downside of the converted rather than purpose built building. Will be visiting again.
Stayed 2 nights in Aug 2024

4/10 Poor

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Overall my stay was satisfactory. I had requested a late checkout at 2pm and when I went to my room at 1:30 to pack up, my key card was disabled so I had to go down to front desk. They said, “oh we were waiting for you”. I went and was packing up, about ready to walk out the door and at 159pm, someone keyed open my door and walked in without knocking. I get that you’re busy, but I found that very unprofessional. It makes me hesitate wanting to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Grant, North Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel, particularly for those who are interested in rail history.
Stayed 1 night in Jul 2024

6/10 Okay

Everse

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff here are very nice and welcoming however the actual facilities were kind of dirty and in need of renovations.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recomend this property.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and Bad
The hotel had a fun theme, I didn’t realize there was a full size train inside that had rooms in cars. Our room was like being in a cave, I had no window to the outside. I was disappointed not to be able to see the Grand Hall, because it was closed to the public. I hoped that being a hotel guest would qualify me, but it didn’t. It took the hot water about 10 min to warm up for my shower. The hotel was clean and in a great location if attending a conference or stadium event. If you don’t want to pay for valet, it’s a bit of a walk to the parking garage.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mayela

Stayed 3 nights in Jul 2024

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to many restaurants and bars. Has a skywalk to Lucas Oil Stadium. Room was comfy and staff was super!
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, and staff! If I’m ever in the area again, I will definitely rebook this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristin

Stayed 1 night in Jul 2024